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How much do holiday inn jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for holiday inn in Florida is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $19.23 per hour, depending on experience, location, and employer.

What are common challenges faced by staff working at Holiday Inn hotels, and how can they be managed effectively?

Staff at Holiday Inn hotels often encounter challenges such as managing high guest volumes during peak seasons, handling diverse guest needs, and maintaining consistent service standards. Effective communication, teamwork, and adaptability are key to overcoming these challenges. Employees are encouraged to participate in regular training sessions and collaborate closely with colleagues in housekeeping, front desk, and food and beverage departments to ensure smooth operations and high guest satisfaction.

What are the key skills and qualifications needed to thrive as a Holiday Inn front desk agent?

To thrive as a Holiday Inn Front Desk Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hotel reservation systems (such as Opera or OnQ) and proficiency in basic computer applications are typically required. Excellent communication, problem-solving abilities, and a positive attitude set top performers apart in this role. These skills and qualities are crucial for ensuring guest satisfaction, efficient check-in/out processes, and smooth daily hotel operations.

What are Holiday Inn jobs?

Holiday Inn jobs refer to the various positions available at Holiday Inn hotels, which are part of the InterContinental Hotels Group (IHG). These roles range from front desk agents and housekeeping staff to management, food and beverage service, and maintenance personnel. Employees at Holiday Inn work together to provide guests with a comfortable and enjoyable stay, ensuring high standards of hospitality and customer service. The jobs can offer opportunities for career development and advancement within the hotel industry.
What are the most commonly searched types of Inn jobs in Florida? The most popular types of Inn jobs in Florida are:
What cities in Florida are hiring for Holiday Inn jobs? Cities in Florida with the most Holiday Inn job openings:
Holiday Inn jobs near you
Infographic showing various Holiday Inn job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 60% Full Time, 27% Part Time, 1% Temporary, 10% Contract, and 1% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $32,995 per year, or $15.9 per hour.

Front Desk Agent | Jacksonville Holiday Inn

Shaner Hotel Group

Jacksonville, FL • On-site

$12.75 - $16.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description


  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Handle guest complaints ensuring guest satisfaction.
  • Process all check-ins and check-outs according to established hotel requirements.
  • Adhere to payment, cash handling and credit policies/procedures.
  • Generate, print, and distribute daily reports to designated departments/personnel.
  • Resolve discrepancies on the room status report with Housekeeping.
  • Other duties as assigned.

Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications
  • High school graduate or equivalent.
  • Minimum one year customer service experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Computer experience preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

About Us
Shaner Hotel Group
Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.
We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.
Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.
Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.
About the Team
Shaner Hotels has an exciting opportunity at our 98-room Holiday Inn Jacksonville E 295 Baymeadows. Conveniently located at the intersection of Interstate 295 and Baymeadows Road, our hotel provides easy access to downtown Jacksonville, the city's beautiful beaches, and many of Northeast Florida's top business, healthcare, and entertainment destinations.
Guests enjoy our prime location near St. Johns Town Center, The Avenues Mall, the University of North Florida, Mayo Clinic, and Florida State College at Jacksonville - South Campus. Outdoor enthusiasts can also explore the nearby Timucuan Ecological and Historic Preserve, offering miles of hiking, biking, kayaking, and other recreational activities.
Our full-service hotel features comfortable guest accommodations, an on-site restaurant and lounge, fitness center, outdoor pool, complimentary high-speed Wi-Fi, and approximately 4,000 square feet of flexible meeting and banquet space-one of the largest conference and event venues in the area-making it an ideal destination for corporate meetings, weddings, and social events.
If you're passionate about hospitality and committed to delivering exceptional guest experiences, Holiday Inn Jacksonville E 295 Baymeadows offers an outstanding opportunity to grow your career with Shaner Hotels. Join a team that values service excellence, collaboration, and professional development while helping create memorable experiences for every guest.
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About Shaner

Sourced by ZipRecruiter

Shaner Hotels is a renowned hospitality management company that has established itself as a leader in the industry since its inception in 1979. With a rich history spanning over four decades, Shaner's unwavering commitment to excellence and its distinctive company culture have played a significant role in its success and growth. At the heart of Shaner Hotels' company culture are the founding principles set forth by its founder, Lance Shaner. These principles revolve around the philosophy of putting people first, creating lasting relationships with guests and employees, and fostering an environment of respect, trust, and integrity.

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

State College, PA, US

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