The Holiday Inn Express - Sylacauga, AL We are looking for a GM to join our team This 60 room property is of Lake Martin on US-280. The Holiday Inn Express - Sylacauga, AL will benefit from a leader ...
The Holiday Inn Express - Sylacauga, AL We are looking for a GM to join our team This 60 room property is of Lake Martin on US-280. The Holiday Inn Express - Sylacauga, AL will benefit from a leader ...
The Holiday Inn Express - Sylacauga, AL We are looking for a GM to join our team This 60 room property is of Lake Martin on US-280. The Holiday Inn Express - Sylacauga, AL will benefit from a leader ...
The Holiday Inn Express - Sylacauga, AL We are looking for a GM to join our team This 60 room property is of Lake Martin on US-280. The Holiday Inn Express - Sylacauga, AL will benefit from a leader ...
Front Desk Agent - Holiday Inn Express Sylacauga Al
$11.50 - $14.75/hr
The 60-room hotel seeks a cheerful & energetic Front Desk Agent to join our team! Attendance and reporting to work on time are an absolute must. You are required to be on time and report to work ...
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Front Desk Agent - Holiday Inn Express Sylacauga Al
$11.50 - $14.75/hr
The 60-room hotel seeks a cheerful & energetic Front Desk Agent to join our team! Attendance and reporting to work on time are an absolute must. You are required to be on time and report to work ...
Holiday Inn Express information
What are the key skills and qualifications needed to thrive as a Holiday Inn Express Front Desk Agent, and why are they important?
To excel as a Holiday Inn Express Front Desk Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel property management systems (such as Opera or OnQ), reservation software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly, professional demeanor help agents stand out in guest interactions. These skills ensure smooth check-in/check-out processes, guest satisfaction, and effective resolution of issues in a hospitality environment.
What does a typical shift look like for a front desk agent at Holiday Inn Express?
As a front desk agent at Holiday Inn Express, your shift usually involves welcoming guests, handling check-ins and check-outs, answering questions about hotel amenities, and resolving guest concerns. You’ll also coordinate with housekeeping and maintenance to ensure rooms are ready and guest needs are met promptly. Communication and multitasking are key, as you'll be the central point of contact between guests and other hotel departments. Teamwork is emphasized, especially during busy periods or special events.
What are Holiday Inn Express hotels?
Holiday Inn Express is a mid-priced hotel chain under the InterContinental Hotels Group (IHG) brand, known for offering comfortable, affordable accommodations with a focus on simplicity and efficiency. These hotels typically provide essential amenities such as complimentary breakfast, free Wi-Fi, and convenient locations for business and leisure travelers. The brand is designed for guests seeking a straightforward stay without unnecessary extras, making it popular among families and business travelers alike.
What is the difference between Holiday Inn Express front desk agent vs hotel front desk clerk?
| Aspect | Holiday Inn Express Front Desk Agent | Hotel Front Desk Clerk |
|---|---|---|
| Credentials | High school diploma; customer service experience | High school diploma; customer service skills |
| Work Environment | Hotel lobby, customer interaction, shift work | Hotel lobby, guest check-in/out, shift work |
| Employer & Industry | Hospitality, hotel industry | Hospitality, hotel industry |
The Holiday Inn Express front desk agent and hotel front desk clerk roles are similar, both requiring customer service skills and working in hotel environments. The main differences are often related to brand-specific procedures and training. Both positions focus on guest check-in/out, reservations, and providing a positive guest experience within the hospitality industry.
What cities near Alabaster, AL are hiring for Holiday Inn Express jobs? Cities near Alabaster, AL with the most Holiday Inn Express job openings:
Full-time
Re-posted 28 days ago
Job description
The Holiday Inn Express - Sylacauga, AL We are looking for a GM to join our team This 60 room property is of Lake Martin on US-280.
The Holiday Inn Express - Sylacauga, AL will benefit from a leader with IHG experience, as well as excellent customer service skills and a management style that will include detailed involvement with daily operations. The property team will be strengthened through a focus on training and attention to building structure in each department. Closely monitoring the top line revenue and controlling expenses will be key to profitability. The General Manager will receive strong support and direction from Integral Hospitality Solutions, an IHG approved management company.
This hotel's Sylacauga, AL location places travelers near some of the area's most popular destinations. Downtown antique shops, boutiques, dining and entertainment are just minutes away and offer something for everyone. Just a few miles from Lake Martin, our hotel's accommodations are ideal for those who enjoy water sports and the outdoors, as well. DeSoto Caverns Park, where visitors enjoy everything from cavern tours and panning for gold, to mini golf and go-carts, is also nearby.
Requirements:
At least one year IHG experience as a GM prefered
Experience with Opera / Holidex / Hotel Key
Sales and marketing skills; sales experience a plus
Accessible at all times by cell phone
Available to work flexible schedule including nights and weekends
Represent the hotel in a professional manner in both appearance and actions
Excellent communication skills - verbal and written
Attention to detail and great organizational skills
Financial leadership to manage the hotel's budget
- Ability to train and lead employees with a track record of motivating team members for optimal performance