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Holiday Inn Express Jobs in Dothan, AL (NOW HIRING)

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What are the key skills and qualifications needed to thrive as a Holiday Inn Express Front Desk Agent, and why are they important?

To excel as a Holiday Inn Express Front Desk Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel property management systems (such as Opera or OnQ), reservation software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly, professional demeanor help agents stand out in guest interactions. These skills ensure smooth check-in/check-out processes, guest satisfaction, and effective resolution of issues in a hospitality environment.

What does a typical shift look like for a front desk agent at Holiday Inn Express?

As a front desk agent at Holiday Inn Express, your shift usually involves welcoming guests, handling check-ins and check-outs, answering questions about hotel amenities, and resolving guest concerns. You’ll also coordinate with housekeeping and maintenance to ensure rooms are ready and guest needs are met promptly. Communication and multitasking are key, as you'll be the central point of contact between guests and other hotel departments. Teamwork is emphasized, especially during busy periods or special events.

What are Holiday Inn Express hotels?

Holiday Inn Express is a mid-priced hotel chain under the InterContinental Hotels Group (IHG) brand, known for offering comfortable, affordable accommodations with a focus on simplicity and efficiency. These hotels typically provide essential amenities such as complimentary breakfast, free Wi-Fi, and convenient locations for business and leisure travelers. The brand is designed for guests seeking a straightforward stay without unnecessary extras, making it popular among families and business travelers alike.

What is the difference between Holiday Inn Express front desk agent vs hotel front desk clerk?

AspectHoliday Inn Express Front Desk AgentHotel Front Desk Clerk
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotel lobby, customer interaction, shift workHotel lobby, guest check-in/out, shift work
Employer & IndustryHospitality, hotel industryHospitality, hotel industry

The Holiday Inn Express front desk agent and hotel front desk clerk roles are similar, both requiring customer service skills and working in hotel environments. The main differences are often related to brand-specific procedures and training. Both positions focus on guest check-in/out, reservations, and providing a positive guest experience within the hospitality industry.

What cities near Dothan, AL are hiring for Holiday Inn Express jobs? Cities near Dothan, AL with the most Holiday Inn Express job openings:
Holiday Inn Express jobs near you
Infographic showing various Holiday Inn Express job openings in Dothan, AL as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 20% Part Time, and 9% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Maintenance Engineer

Holiday Inn Express & Suites Dothan - RAM Hotels

Dothan, AL • On-site

$15/hr

Full-time

Medical, Retirement, PTO

Re-posted 29 days ago

Job description

Who AreWe?
RAM Hotels â€"a dynamic, thriving, innovative hotel management company headquartered inColumbus, Georgia. Over the last fewyears, we have quietly and steadfastly taken our place as a leader in thehospitality industry of corporate America, while serving some of the mostwell-known midscale hotel brands in key markets throughout the Alabama andGeorgia region. We strive to meet ourguests demands while continuously changing the perception of the hospitalityindustry. When you join RAM Hotels, youdo more than simply switch companies to advance your career, you become part ofthe RAM Hotels family!
POSITION: Maintenance Engineer
JOBSUMMARY
TheMaintenance Engineer oversees property maintenance of grounds, buildingfacilities and guest rooms. He/She is responsible for the daily cleaning andupkeep of all common areas, preventive maintenance, small repair and tasks,special projects, and communicating larger maintenance needs to the GeneralManager. If your passion is deliveringquality work and value, this may be the job for you.
JOBRESPONSIBILITIES
  • Order and install small maintenance items as needed for repair, under direction of management
  • Effectively manage a team of two or more people, within various departments
  • Complete tasks and assignments on the daily Maintenance Checklist
  • Complete Maintenance Request Forms within 24 hours
  • Complete Preventive Maintenance program on a timely basis
  • Respond to maintenance emergencies timely, on a 24-hour call basis
  • Practice safe working conditions under Occupational Safety and Health Administration guidelines to include Bloodborne Pathogens
  • Practice safe chemical handling as prescribed in Material Safety and Data Sheets
  • Perform other such duties assigned by Property Management to meet guest or operational needs
  • Clears trash and empties property trash containers daily
  • Sweeps and cleans sidewalks and stairs as needed (trash and weather related)
  • Clears debris from parking lot, landscaping, and dumpster area daily
  • Ensures exterior building and grounds are clean by use of a pressure washer and blower
  • Paints walls, ceilings, doors and window trim as needed
  • Provides Preventive Maintenance to guest rooms and all areas of the property
  • Perform other tasks as necessary or required to meet or exceed guest satisfaction

PROFESSIONALEXPERIENCE
  • Preferably 3 years’ experience in janitorial, general maintenance or engineering related field
  • Knowledge of HVAC, PTAC, gas furnace, heaters, dryers, pools, low voltage fire alarms, electrical, plumbing, and irrigations preferred

INDUSTRY EXPERIENCE
• Previous experience in the hospitality industry (preferred)
• Hotel Management Operations experience(preferred)
• Knowledge of government relations regarding hoteloperations (preferred)
REQUIRED SKILLS
• Ability to work in a fast-paced environment
• Must be flexible to work varied schedules
• Ability to reach over head and work on knees
• Ability to work in hot or cold environment
• Must have the physical ability to walk, bend, andstand for long time periods
• Must be able to lift up. to 50 lbs.
ESSENTIAL SKILLS
• Ability to express compassion while remainingcomposed; ability to remain calm and focused while working under pressure
• Promote the property by demonstrating a“top-notch†attitude toward our guests which includes anticipating the guestsneeds â€" be proactive in all repairs
• Ensure that you are always a positiverepresentation of the property; embrace and respect diversity andmulti-cultural environments
BENEFITS
RAM Hotels hires the best people, we workextremely hard to provide benefits that make work-life balance that much moreenjoyable. As a leader in the hospitality industry, we promoteadvancement opportunities, we offer our eligible employeescomprehensive health benefit packages for you and your family, vacation time,quarterly bonuses, 401K and other additional perks being an employee of RAMHotels.
RAM Hotels is an EqualOpportunity/Affirmation Action employer. All qualified applicants willreceive consideration for employment without regard to race, color, religion,sex, national origin, disability, or protected veteran status.

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