HOA Community Manager
Minneapolis, MN · On-site
$55K - $65K/yr
Monitor corporate and client delinquency rates and collections process for account portfolio ... Community Association/HOA experience preferred
HOA Community Manager
Minneapolis, MN · On-site
$55K - $65K/yr
Monitor corporate and client delinquency rates and collections process for account portfolio ... Community Association/HOA experience preferred
Community Association Manager
Plymouth, MN · On-site
$57K - $72K/yr
Help us transform HOA communities and make "home" extra special for the members we serve. You'll ... Monitor vendor and owner delinquency rates and collections process for entire portfolio. * Review ...
Community Association Manager
Plymouth, MN · On-site
$57K - $72K/yr
Help us transform HOA communities and make "home" extra special for the members we serve. You'll ... Monitor vendor and owner delinquency rates and collections process for entire portfolio. * Review ...
Accountant I/AR
Mankato, MN · On-site
$19 - $23/hr
Support HOA billing, including recurring dues and special assessments * Review resident accounts ... collections, lease terminations, and eviction processes * Respond professionally to resident ...
New
Quick apply
Accountant I/AR
Mankato, MN · On-site
$19 - $23/hr
Support HOA billing, including recurring dues and special assessments * Review resident accounts ... collections, lease terminations, and eviction processes * Respond professionally to resident ...
New
Accountant I/AR
Mankato, MN · On-site
$19 - $23/hr
Support HOA billing, including recurring dues and special assessments * Review resident accounts ... collections, lease terminations, and eviction processes * Respond professionally to resident ...
New
Quick apply
Accountant I/AR
Mankato, MN · On-site
$19 - $23/hr
Support HOA billing, including recurring dues and special assessments * Review resident accounts ... collections, lease terminations, and eviction processes * Respond professionally to resident ...
New
Hoa Collections information
What is an HOA collections specialist?
HOA Collections refer to the process of collecting overdue assessments or fees from homeowners within a Homeowners Association (HOA). This process typically involves sending notices to delinquent homeowners, setting up payment plans, and, if necessary, initiating legal actions such as placing liens or starting foreclosure proceedings. The goal is to ensure that all homeowners pay their share of dues to maintain the community and its amenities. HOA collection specialists work closely with board members and property managers to enforce payment policies and comply with relevant laws and regulations.
What skills and qualifications are needed to thrive as an HOA collections specialist?
To thrive as an HOA Collections Specialist, you need a solid understanding of accounts receivable, debt collection practices, and familiarity with HOA rules, usually supported by experience in property management or finance. Proficiency with property management software, accounting systems, and collection tracking tools is typically required. Strong communication, negotiation skills, and attention to detail help manage sensitive interactions with homeowners and ensure compliance. These skills are crucial for effectively recovering dues, maintaining community financial health, and fostering positive homeowner relations.
What are common challenges faced in an HOA collections role, and how can they be managed?
One common challenge in an HOA Collections role is balancing assertive collection efforts with maintaining positive relationships with homeowners. It’s important to follow established legal protocols and communicate clearly about payment expectations, late fees, and possible consequences. Staying organized, keeping detailed records, and collaborating closely with the HOA board and property management team help ensure compliance and consistency. Proactively addressing delinquencies and offering payment plans when appropriate can also help resolve issues more amicably.
How to get a job in Hoa Collections?
To get a job in Hoa Collections, candidates should review the company's job openings on its careers page or job boards, prepare a resume highlighting relevant skills such as debt recovery or customer service, and demonstrate knowledge of collection processes and compliance standards during the interview. Relevant certifications or experience in finance or collections can improve chances of hiring.
What are popular job titles related to Hoa Collections jobs in Minnesota?
For Hoa Collections jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Hoa Collections jobs in Minnesota look for?
The top searched job categories for Hoa Collections jobs in Minnesota are:
What cities in Minnesota are hiring for Hoa Collections jobs?
Cities in Minnesota with the most Hoa Collections job openings:
Associa rating
7.2
Based on 39 frontline employees who took The Breakroom Quiz
107th of 254 rated facilities management
Job description
Job Summary
A Community Manager is responsible for providing the overall supervision of a portfolio of community associations. The Community Manager interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as Associa staff.
Salary range: $55,000-65,000
Responsibilities
Other Duties and Responsibilities
Skills
Education and Experience
A Community Manager is responsible for providing the overall supervision of a portfolio of community associations. The Community Manager interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as Associa staff.
Salary range: $55,000-65,000
Responsibilities
- Travel to client associations in order to attend board meetings, perform inspections, conduct walk-throughs and attend community events as needed and per the management agreement.
- Prepare agendas, update management reports, and compile documents and copies for Board meeting packages.
- Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
- Update homeowner and association information in C3 and shared files.
- Coordinate and/or oversee inspection of building facilities and/or common area, and arrange appropriate follow up actions as required.
- Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
- Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
- Perform/direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
- Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
- Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
- Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
Other Duties and Responsibilities
- Oversee ARB (Architectural Review Board) application processing and perform on-site community inspections as necessary.
- Monitor corporate and client delinquency rates and collections process for account portfolio.
- Ensure Board of Directors is aware of legal actions involving the Association.
- Maintain unit and contract files relating to the operations of the Association.
- Manage routine and special project vendors including procurement as well as performance evaluation as contracted.
- Oversee Associa staff as contract provides.
- Oversee the AP process in accordance with Associa home office processes and procedures.
- Other duties as assigned.
Skills
- Proficiency in Microsoft Office products (Word, Excel, Outlook, etc.).
- Knowledge of communities/property/real estate and homeowners associations.
- Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
- Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
- Proficiency in conflict resolution techniques.
- Professional customer service skills.
- Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities.
- Self-motivated, proactive, detail oriented and a team player.
- Time management and time critical prioritization skills.
- Ability to keep workspaces organized and maintained.
- Ability to interpret verbal and/or written instructions at a proficient level.
- Ability to self-motivate, be proactive, detail oriented and successfully function as part of a team.
- Knowledge of company policies, procedures, and forms
- Partner with multiple stakeholders, for example assistant community managers, vendors, peers, clients.
- Must be able to work effectively with others in person and in group setting
- Must be able to prioritize, manage time, and meet deadlines.
- Must be able to communicate effectively and professionally on phone, email, and in-person.
- Must be able to operate general office equipment (copier, fax, phone systems, etc.).
Education and Experience
- Bachelor's Degree preferred
- Community Association/HOA experience preferred
About Associa
Sourced by ZipRecruiter
With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision.
Industry
Real estate
Company size
10,000+ Employees
Headquarters location
Dallas, TX, US
Year founded
1979