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High Touch Engineer Cisco Jobs (NOW HIRING)

Quantix, Inc.

Cisco Network Engineer

Denver, CO · On-site

... Cisco Network Engineer for a direct hire position. The role involves maintaining and providing ... high levels of customer support. Responsibilities : • Maintains and provides technical ...

campus4tech

Network Engineer

Beaverton, OR · On-site

Cisco Catalyst Switches (9300, 9400, 9500, 9600 series): Deep understanding of their features ... Ability to thrive in a fast-paced, high-visibility environment supporting critical business ...

Intercom

Customer Success Manager, High Touch

Chicago, IL · On-site

$135K - $161K/yr

Customer Success Manager, High Touch Chicago, Illinois Fin is the AI Customer Agent company on a ... Collaborate with engineers to translate customer requirements into Fin solution designs, guiding ...

Fin Co

Customer Success Manager, High Touch

Chicago, IL · On-site

$135K - $161K/yr

As a High Touch CSM, you'll partner with our largest and most complex customers to help them ... Collaborate with engineers to translate customer requirements into Fin solution designs, guiding ...

JS Consulting

Cisco Network Engineer

Washington, DC · On-site

Job Title- Cisco Network Engineer Project Location - Washington DC Onsite Duration- Fulltime Visa ... High level of confidentiality and discretion. * Exceptional client service for both internal and ...

Fin

Customer Success Manager, High Touch

Chicago, IL · On-site

$135K - $161K/yr

As a High Touch CSM, you'll partner with our largest and most complex customers to help them ... Collaborate with engineers to translate customer requirements into Fin solution designs, guiding ...

Fin

Customer Success Manager, High Touch

San Francisco, CA · On-site

$150K - $179K/yr

As a High Touch CSM, you'll partner with our largest and most complex customers to help them ... Collaborate with engineers to translate customer requirements into Fin solution designs, guiding ...

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High Touch Engineer Cisco information

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How much do high touch engineer cisco jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for high touch engineer cisco in the United States is $59.59, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $66.35 per hour, depending on experience, location, and employer.

What is a high touch engineer at Cisco?

A High Touch Engineer (HTE) at Cisco is a specialized technical expert who provides dedicated support and guidance to Cisco's key customers. Their role involves proactively managing complex network environments, troubleshooting advanced issues, and ensuring optimal performance of Cisco solutions. HTEs work closely with customer teams to understand their unique requirements, help with implementation, and deliver in-depth technical expertise. They act as a trusted advisor, aiming to build long-term customer relationships and drive customer satisfaction.

How does a high touch engineer at Cisco typically collaborate with customer teams and internal Cisco experts?

As a High Touch Engineer (HTE) at Cisco, you will work closely with customers' technical teams to ensure their network environments operate optimally. This involves regular meetings, on-site or remote troubleshooting, and proactive maintenance. You’ll also partner with Cisco’s internal technical experts, such as TAC engineers and product specialists, to resolve complex issues and deliver tailored solutions. Strong communication and collaboration skills are essential, as you’ll often act as the bridge between the customer and various Cisco departments.

What are the key skills and qualifications needed to thrive as a high touch engineer at Cisco, and why are they important?

To thrive as a High Touch Engineer at Cisco, you need deep expertise in networking technologies, troubleshooting skills, and industry certifications such as CCNP or CCIE. Familiarity with Cisco hardware, software platforms, and network management tools is essential for resolving complex technical issues. Excellent communication, customer service orientation, and problem-solving abilities help build trust and effectively manage client relationships. These skills ensure swift resolution of critical incidents, high client satisfaction, and optimal network performance in demanding enterprise environments.

What is the difference between High Touch Engineer Cisco vs Network Engineer?

AspectHigh Touch Engineer CiscoNetwork Engineer
CertificationsCCNA, CCNP, Cisco-specific certificationsCCNA, CCNP, vendor-neutral or specific certifications
Work EnvironmentCustomer sites, Cisco support centers, enterprise networksCorporate offices, data centers, network operations centers
Primary FocusProviding high-level technical support and troubleshooting for Cisco solutionsDesigning, implementing, and maintaining network infrastructure

High Touch Engineers Cisco specialize in delivering advanced support and troubleshooting for Cisco networking solutions, often working directly with clients. Network Engineers focus on designing and maintaining overall network infrastructure, which may include Cisco equipment but also other vendors. Both roles require networking certifications like CCNA or CCNP, but their daily tasks and environments differ significantly.

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High Touch Engineer Cisco jobs near you
Infographic showing various High Touch Engineer Cisco job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $123,952 per year, or $59.6 per hour.

Cisco Network Engineer

Denver, CO • On-site

Quantix, Inc.
See more jobs at Quantix, Inc.external

Full-time

Re-posted 17 days ago

Job description

Job Summary:
Quantix is a company that has successfully delivered IT resources and solutions since 2002, and they are seeking a Cisco Network Engineer for a direct hire position. The role involves maintaining and providing technical engineering services for network infrastructures, administering LAN/WAN operations, and ensuring high levels of customer support.
Responsibilities:
• Maintains and provides technical engineering services for main campus and remote site network infrastructures including the ability to design, implement and maintain network, security, wireless and voice technologies and solutions.
• Maintain knowledge of computers, desktop systems, and peripheral equipment within the Local Area Network in order to meet the needs of the administrative, clinical, and research computer users at National Jewish.
• Assist customers and IS teams in testing, analysis and problem solving system functions and applications.
• Primary responsibility is to administer technical operation of the LAN/WAN including configuration & deployment, monitoring, maintenance & troubleshooting, auditing and log management and upgrade and support of all network systems including routers, switches, firewalls, IDS/IPS, VPN and VOIP.
• Provides analysis of network traffic, hardware/software configurations, disaster recovery and network utilization.
• Provides direct customer support to resolve customer problems & questions as quickly as possible while maintaining the highest level of customer service, meeting our SLC guidelines and requirements.
• Secondary responsibility is to provide project leadership and work with teams to ensure that we deliver a quality product on time and within budget.
Qualifications:
Required:
• Cisco - Routing
• Switching
• Wireless
• Firewalls
• VPN
Preferred:
• Forescout NAC
• Cisco Fighsight/Firepower Systems
• Solarwinds Orion
• Aruba wireless
• Force10 Networks
• CCNP
• BCNE
• JNCIA
Company:
*We at Quantix prioritize your privacy. Founded in 2002, the company is headquartered in Denver, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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