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High Touch Engineer Cisco Jobs (NOW HIRING)

ConfigUSA

Network LAN SDA Engineer Cisco SDA

Plano, TX · On-site

... of professional experience. 2. High-level teaming and communication skills to influence and ... Cisco DNAC/Catalyst Center, Cisco ISE, PagerDuty, Nagios, Data Dog, Thousand Eyes, CloudWatch ...

Corning

$95K - $130K/yr

As a Network Security Engineer , you will be at the forefront of designing, deploying, and ... This is a high visibility role where your technical expertise directly protects a global network ...

Vaco by Highspring

Network Engineer

Rollingwood, TX · On-site

Network Engineer (Cisco / Palo Alto) Location: San Antonio, TX (Onsite) Employment Type: Full-Time ... Monitor network performance and proactively resolve issues to ensure high availability * Support SD ...

Ohio Health

Senior IT Engineer - Cisco/Juniper

The Senior IT Engineer reports to the Program Advisor within a technology specialty area and works ... As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and ...

CEDENT

CISCO ACI Engineer

$40 - $60/hr

Cisco ACI Engineer - REMOTE The Cisco ACI Engineer will be responsible for designing, implementing ... Configure and optimize ACI fabric, spine-leaf architecture, and ensure high availability and ...

HCL Technologies Limited

NY · On-site

$125 - $150/hr

The Senior Engineer in Support & Operations plays a critical role in ensuring the seamless ... This position emphasizes the importance of maintaining high-quality code while providing ...

Ohio Health

The Senior IT Engineer reports to the Program Advisor within a technology specialty area and works ... As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and ...

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High Touch Engineer Cisco information

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How much do high touch engineer cisco jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for high touch engineer cisco in the United States is $59.59, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $66.35 per hour, depending on experience, location, and employer.

What is a high touch engineer at Cisco?

A High Touch Engineer (HTE) at Cisco is a specialized technical expert who provides dedicated support and guidance to Cisco's key customers. Their role involves proactively managing complex network environments, troubleshooting advanced issues, and ensuring optimal performance of Cisco solutions. HTEs work closely with customer teams to understand their unique requirements, help with implementation, and deliver in-depth technical expertise. They act as a trusted advisor, aiming to build long-term customer relationships and drive customer satisfaction.

How does a high touch engineer at Cisco typically collaborate with customer teams and internal Cisco experts?

As a High Touch Engineer (HTE) at Cisco, you will work closely with customers' technical teams to ensure their network environments operate optimally. This involves regular meetings, on-site or remote troubleshooting, and proactive maintenance. You’ll also partner with Cisco’s internal technical experts, such as TAC engineers and product specialists, to resolve complex issues and deliver tailored solutions. Strong communication and collaboration skills are essential, as you’ll often act as the bridge between the customer and various Cisco departments.

What are the key skills and qualifications needed to thrive as a high touch engineer at Cisco, and why are they important?

To thrive as a High Touch Engineer at Cisco, you need deep expertise in networking technologies, troubleshooting skills, and industry certifications such as CCNP or CCIE. Familiarity with Cisco hardware, software platforms, and network management tools is essential for resolving complex technical issues. Excellent communication, customer service orientation, and problem-solving abilities help build trust and effectively manage client relationships. These skills ensure swift resolution of critical incidents, high client satisfaction, and optimal network performance in demanding enterprise environments.

What is the difference between High Touch Engineer Cisco vs Network Engineer?

AspectHigh Touch Engineer CiscoNetwork Engineer
CertificationsCCNA, CCNP, Cisco-specific certificationsCCNA, CCNP, vendor-neutral or specific certifications
Work EnvironmentCustomer sites, Cisco support centers, enterprise networksCorporate offices, data centers, network operations centers
Primary FocusProviding high-level technical support and troubleshooting for Cisco solutionsDesigning, implementing, and maintaining network infrastructure

High Touch Engineers Cisco specialize in delivering advanced support and troubleshooting for Cisco networking solutions, often working directly with clients. Network Engineers focus on designing and maintaining overall network infrastructure, which may include Cisco equipment but also other vendors. Both roles require networking certifications like CCNA or CCNP, but their daily tasks and environments differ significantly.

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High Touch Engineer Cisco jobs near you
Infographic showing various High Touch Engineer Cisco job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $123,952 per year, or $59.6 per hour.

Network LAN SDA Engineer Cisco SDA

Plano, TX • On-site

ConfigUSA
See more jobs at ConfigUSAexternal

Contractor

Re-posted 18 days ago

Job description

MSP Owner: Patrice Patrick
Location: Onsite-Plano, Texas 75024
Duration: 6 months
 
Network LAN SDA Engineer
Must Have Technical/Functional Skills
1. 8 to 10 years of professional experience.
2. High-level teaming and communication skills to influence and persuade others.
3. Strong written and verbal communication skills with the ability to create and present concepts and recommendations to management.
4. Deep understanding of Internet Protocol (IP) addressing and Variable Length Subnet Mask (VLSM).
5. Extensive experience on designing and implementing Cisco SDA (Software-Defined Access), Catalyst Center with Data Center Networking Technologies and Cloud Solutions.
6. Strong experience with Monitoring and Alerting Tools: Cisco DNAC/Catalyst Center, Cisco ISE, PagerDuty, Nagios, Data Dog, Thousand Eyes, CloudWatch, Grafana, Zabbix & Site24x7
Deep understanding of Local Area Network (LAN) switching technologies including SDA, DNAC, ISE, VXLAN, ACI, fabric path, Spanning Tree (STP), Virtual LAN (VLAN), and VLAN Trunking Protocol (VTP) concepts.
Cisco SDA Certified or higher certification
Proficient with scripting technologies, including but not limited to Python, Ansible, Perl, and Terraform.