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High Touch Engineer Cisco Jobs (NOW HIRING)

Purple Drive Technologies

Senior Network Engineer

Sparks, NV · On-site

$106K - $145K/yr

Cisco / Aruba * Perform: * RF optimization * Roaming troubleshooting * High-density deployments VPN ... Network Engineering / Network Security * Strong hands-on experience in: * Cisco & Palo Alto ...

MANTECH

Cloud Support Engineer

Tysons, VA · Hybrid

$56 - $74.75/hr

Delivering high-touch, mission-critical support to government and enterprise customers; ensuring ... AWS Solutions Architect Associate, Azure Administrator, Google Cloud Engineer, Cisco CCNA, CompTIA ...

MANTECH

Cloud Support Engineer

Tysons, VA · Hybrid

$56 - $74.75/hr

Delivering high-touch, mission-critical support to government and enterprise customers; ensuring ... AWS Solutions Architect Associate, Azure Administrator, Google Cloud Engineer, Cisco CCNA, CompTIA ...

CEDENT

CISCO ACI Engineer

$40 - $60/hr

Cisco ACI Engineer - REMOTE The Cisco ACI Engineer will be responsible for designing, implementing ... Configure and optimize ACI fabric, spine-leaf architecture, and ensure high availability and ...

VOLT

Cisco Network Engineer

Melbourne, FL · On-site

$50 - $54/hr

... hiring for a Cisco Network Engineer in Melbourne, FL As a Cisco Network Engineer Your ... Please hit APPLY to provide the required information, and we will be back in touch as soon as ...

Ashby

High Touch Implementation Specialist - EMEA

$90 - $115/hr

High Touch Implementation Specialist Hi, I'm Daryl and I'm the Manager of High Touch ... Engineering, and Operations to align and define progress. You could be a great fit if: * You ...

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All JobsHigh Touch Engineer Cisco Jobs

High Touch Engineer Cisco information

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How much do high touch engineer cisco jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for high touch engineer cisco in the United States is $59.59, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $66.35 per hour, depending on experience, location, and employer.

What is the difference between High Touch Engineer Cisco vs Network Engineer?

AspectHigh Touch Engineer CiscoNetwork Engineer
CertificationsCCNA, CCNP, Cisco-specific certificationsCCNA, CCNP, vendor-neutral or specific certifications
Work EnvironmentCustomer sites, Cisco support centers, enterprise networksCorporate offices, data centers, network operations centers
Primary FocusProviding high-level technical support and troubleshooting for Cisco solutionsDesigning, implementing, and maintaining network infrastructure

High Touch Engineers Cisco specialize in delivering advanced support and troubleshooting for Cisco networking solutions, often working directly with clients. Network Engineers focus on designing and maintaining overall network infrastructure, which may include Cisco equipment but also other vendors. Both roles require networking certifications like CCNA or CCNP, but their daily tasks and environments differ significantly.

How does a High Touch Engineer at Cisco typically collaborate with customer teams and internal Cisco experts?

As a High Touch Engineer (HTE) at Cisco, you will work closely with customers' technical teams to ensure their network environments operate optimally. This involves regular meetings, on-site or remote troubleshooting, and proactive maintenance. You’ll also partner with Cisco’s internal technical experts, such as TAC engineers and product specialists, to resolve complex issues and deliver tailored solutions. Strong communication and collaboration skills are essential, as you’ll often act as the bridge between the customer and various Cisco departments.

What are the key skills and qualifications needed to thrive as a High Touch Engineer at Cisco, and why are they important?

To thrive as a High Touch Engineer at Cisco, you need deep expertise in networking technologies, troubleshooting skills, and industry certifications such as CCNP or CCIE. Familiarity with Cisco hardware, software platforms, and network management tools is essential for resolving complex technical issues. Excellent communication, customer service orientation, and problem-solving abilities help build trust and effectively manage client relationships. These skills ensure swift resolution of critical incidents, high client satisfaction, and optimal network performance in demanding enterprise environments.

What is a High Touch Engineer at Cisco?

A High Touch Engineer (HTE) at Cisco is a specialized technical expert who provides dedicated support and guidance to Cisco's key customers. Their role involves proactively managing complex network environments, troubleshooting advanced issues, and ensuring optimal performance of Cisco solutions. HTEs work closely with customer teams to understand their unique requirements, help with implementation, and deliver in-depth technical expertise. They act as a trusted advisor, aiming to build long-term customer relationships and drive customer satisfaction.
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What job categories do people searching High Touch Engineer Cisco jobs look for? The top searched job categories for High Touch Engineer Cisco jobs are:
High Touch Engineer Cisco jobs near you
Infographic showing various High Touch Engineer Cisco job openings in the United States as of June 2026, with employment types broken down into 100% Contract. Highlights an 100% In-person job distribution, with an average salary of $123,952 per year, or $59.6 per hour.
Network Engineer - Cisco Routers & Switches Upgrade

Network Engineer - Cisco Routers & Switches Upgrade

APN Software Services, Inc

Lutz, FL • On-site

Other

Posted 13 days ago

Job description

Title: Network Engineer

Location: BOC (1006 E. Bearss Ave Lutz, FL 33549)

Duration: 12 Months

Hours: 8 hours/day, 5 days/week

Note from the Manager:

The main function of these positions is patching/upgrading Cisco network equipment (routers /Switches). Vulnerability assessments.

PRIMARY DUTIES AND RESPONSIBILITIES:

Implement, and manage the organization s network infrastructure, including LAN, WAN, SDN, and OT networks, ensuring performance, scalability, and reliability.

Oversee the deployment and maintenance of Cisco network technologies, ensuring secure and efficient operations through proactive monitoring and troubleshooting.

Lead and develop the Technology Network team, including recruitment, training, performance management, and fostering a high-performance culture.

Utilize data and metrics to guide decision-making, track KPIs, review SLAs, and continuously improve network performance and project outcomes.

Ensure network security and compliance by developing and enforcing policies, procedures, and standards aligned with industry regulations.

Manage the Technology Network budget and vendor relationships, ensuring cost-effective solutions and successful contract negotiations.

Drive operational excellence by creating and optimizing processes, procedures, and automation to improve efficiency and service delivery.

REQUIRED SKILLS AND EXPERIENCE:

-8-10 years of experience planning/designing, implementing, and supporting new and existing network Devices

-Experience with Cisco routers, Switches and Wireless Access Points

-Experience patching/upgrading Cisco network equipment (routers /Switches)

-Router/switch configurations/break-fix

Required:

8 years of experience in network management, with a focus on Cisco technologies, WAN, and SDN.

Preferred:

Experience in managing Data Centers/Architecture and OT and experience in the utility industry or similar environments.

Supervisory Experience:

Required: 3 years supervisory experience.

Licenses/Certifications

Preferred: Relevant certifications such as CCNA, CCNP, or CCIE are highly desirable.

Knowledge/Skills/Abilities (KSA)

Required: GREAT COMMUNICATION SKILLS

Strong network management and operations skills.

Requires overall awareness of cloud and compute and storage environments, the industry, vendor management, operations management and ITIL.

Possesses business and technical acumen and the ability to influence customers, team members, and management.

Process-driven and continuous improvement focus.

Budgeting, inventory, and cost-management skills.

Ability to work both independently, and in a team-oriented, collaboratively

Interpersonal, coaching and project management skills.

Preferred:

Strong IP and SDN networking skills

Strong leadership abilities

Knowledge of industry-specific regulations and compliance requirements

Familiarity with network licensing optimization

Familiarity with cloud-based network solutions and services

Keeping up to date with advances in technology and industry best practice

NICE TO HAVE SKILLS AND EXPERIENCE

-Load Balancer

-SolarWinds

Day-to-Day

TECO is seeking an experienced Network Engineer to work on-site in Tampa, FL.

Responsibilities include:

-Main functions: patching/upgrading Cisco network equipment (routers/switches)

-Design, implement, and maintain network infrastructure, including Cisco routers, switches, and wireless access points across Power Plants, Solar Fields, and Control Centers.

-Replace routers and switches at client sites

-Collaborate with cross-functional teams to ensure seamless installation and configuration of server and storage infrastructure.

-Monitor, troubleshoot, diagnose, and resolve server, network, DDoS protection, and NetScaler load balancer issues.

-Provide project leadership and consult with peers on security-related matters.

Apply