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Hfa Program Manager Jobs (NOW HIRING)

HFA

Senior Accountant

Windsor, NJ

$73K - $92K/yr

Perform services within budgeted time by utilizing technical, time management, and organizational ... Mentoring Program Vacation Time Paid Holidays Summer Fridays HFA provides equal employment ...

HFA

Senior Accountant

Farmingdale, NJ

$74K - $93K/yr

Perform services within budgeted time by utilizing technical, time management, and organizational ... Mentoring Program Vacation Time Paid Holidays Summer Fridays HFA provides equal employment ...

HFA

Senior Accountant

Rumson, NJ

$76K - $95K/yr

Perform services within budgeted time by utilizing technical, time management, and organizational ... Mentoring Program Vacation Time Paid Holidays Summer Fridays HFA provides equal employment ...

HFA

Senior Accountant

Chatsworth, NJ · On-site

$75K - $94K/yr

Perform services within budgeted time by utilizing technical, time management, and organizational ... Mentoring Program Vacation Time Paid Holidays Summer Fridays HFA provides equal employment ...

HFA

Senior Accountant

Deal, NJ · On-site

$75K - $95K/yr

Perform services within budgeted time by utilizing technical, time management, and organizational ... Mentoring Program Vacation Time Paid Holidays Summer Fridays HFA provides equal employment ...

HFA

Senior Accountant

Brielle, NJ

$74K - $93K/yr

Perform services within budgeted time by utilizing technical, time management, and organizational ... Mentoring Program Vacation Time Paid Holidays Summer Fridays HFA provides equal employment ...

HFA

Senior Accountant

Imlaystown, NJ · On-site

$75K - $95K/yr

Perform services within budgeted time by utilizing technical, time management, and organizational ... Mentoring Program Vacation Time Paid Holidays Summer Fridays HFA provides equal employment ...

HFA

Senior Accountant

West Long Branch, NJ · On-site

$74K - $93K/yr

Perform services within budgeted time by utilizing technical, time management, and organizational ... Mentoring Program Vacation Time Paid Holidays Summer Fridays HFA provides equal employment ...

HFA

Senior Accountant

Helmetta, NJ · On-site

$69K - $87K/yr

Perform services within budgeted time by utilizing technical, time management, and organizational ... Mentoring Program Vacation Time Paid Holidays Summer Fridays HFA provides equal employment ...

HFA

Senior Accountant

Waretown, NJ · On-site

$78K - $98K/yr

Perform services within budgeted time by utilizing technical, time management, and organizational ... Mentoring Program Vacation Time Paid Holidays Summer Fridays HFA provides equal employment ...

HFA

Senior Accountant

Pemberton, NJ

$78K - $98K/yr

Perform services within budgeted time by utilizing technical, time management, and organizational ... Mentoring Program Vacation Time Paid Holidays Summer Fridays HFA provides equal employment ...

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Hfa Program Manager information

See salary details

$29K

$89.7K

$131K

How much do hfa program manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for hfa program manager in the United States is $89,734.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is an HFA program manager?

An HFA Program Manager oversees the Healthy Families America (HFA) program, which is a nationally recognized evidence-based home visiting program focused on supporting families with young children. Their responsibilities include supervising staff, ensuring program fidelity, managing budgets, and reporting outcomes. They also coordinate training, maintain compliance with HFA standards, and collaborate with community partners to deliver effective family support services. The goal is to promote positive parent-child interactions and prevent child abuse and neglect.

What are the key skills and qualifications needed to thrive as an HFA program manager?

To thrive as an HFA (Healthy Families America) Program Manager, you need experience in program management, knowledge of evidence-based home visiting models, and typically a degree in social work, public health, or a related field. Familiarity with data collection systems, case management software, and HFA accreditation standards is essential. Strong leadership, cultural competency, and effective communication skills help in motivating staff and engaging diverse communities. These skills and qualities are crucial to ensure program fidelity, meet community needs, and achieve positive family outcomes.

What are some typical challenges faced by HFA program managers in coordinating services across multiple sites?

HFA Program Managers often oversee several sites or teams, which can make communication and consistency a challenge. Ensuring all staff adhere to the Healthy Families America (HFA) model while meeting the unique needs of diverse communities requires strong organizational and leadership skills. Program Managers regularly balance administrative tasks, such as compliance and reporting, with supporting staff development and client engagement. Building collaborative relationships with community partners and stakeholders is also essential to ensure families receive comprehensive support.

What is the difference between Hfa Program Manager vs Hfa Coordinator?

AspectHfa Program ManagerHfa Coordinator
CredentialsTypically requires a bachelor’s degree in social services, public administration, or related field; certifications in housing or case management are commonUsually requires a high school diploma or associate degree; some roles prefer certifications in housing or social services
Work EnvironmentOversees multiple programs, manages staff, and interacts with stakeholders in community or government agenciesSupports program operations, assists clients, and coordinates services within housing agencies or nonprofits
Employer & IndustryGovernment agencies, non-profits, housing authoritiesHousing agencies, non-profits, community organizations

The Hfa Program Manager typically holds a higher level of responsibility, overseeing programs and staff, while the Hfa Coordinator focuses on supporting program activities and client services. Both roles are essential in housing assistance programs but differ in scope and seniority.

What are popular job titles related to Hfa Program Manager jobs?

For Hfa Program Manager jobs, the most frequently searched job titles are:

Infographic showing various Hfa Program Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $89,734 per year, or $43.1 per hour.

HFA Client Support Relationship Manager

Hopkins, MN • On-site

US Bank
Banking and Credit Intermediation • 10K+ employees
Learn more about US Bankexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Key responsibilities

  • Serve as a primary liaison between U.S. Bank, Housing Finance Agencies (HFAs), and participating lenders to manage relationships and support onboarding, training, and issue resolution.

  • Support new lender onboarding, develop and deliver training programs, and provide subject matter expertise on HFA products, policies, and systems.

  • Collaborate with HFA leadership and cross-functional teams to drive process improvements, enhance lender engagement, and streamline workflows.

U.S. Bank rating

8.1

Company rating: 8.1 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

The HFA Client Support Relationship Manager serves as a primary liaison between U.S. Bank, Housing Finance Agencies (HFAs), and participating lenders, delivering exceptional relationship management, onboarding, training, operational support, and issue resolution. This role is responsible for ensuring lenders successfully navigate U.S. Bank's underwriting, purchasing, compliance, and technology platforms while maintaining strong partnerships with HFAs and internal business partners.
The position supports new lender onboarding, develops and delivers training programs, provides subject matter expertise on HFA products, policies, and systems, and serves as a key resource for lender inquiries, escalations, and operational challenges. The role also collaborates with HFA leadership and cross-functional teams to drive process improvements, enhance lender engagement, streamline workflows, and support compliance and purchasing initiatives.
Success in this role requires strong relationship management, communication, problem-solving, and organizational skills, along with the ability to manage multiple priorities while providing responsive service to lenders, HFAs, and internal stakeholders. The incumbent plays a critical role in supporting lender satisfaction, operational efficiency, and the continued growth and success of U.S. Bank's HFA business.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Typically four or more years of related experience
Preferred Skills/Experience
- Thorough knowledge of policies, plans, procedures, products and regulatory requirements for assigned business unit
- Ability to conduct an analysis of a business need, including scheduling meetings, planning agendas and conferring with business line leaders
- Good understanding of project management and testing methodology and procedures
- Ability to develop test schedules, review testing plans, track test issues and report on test results
- Strong analytical and forecasting skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Ability to work as part of a project team
- Effective verbal and written presentation and communication skills
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

Additional Job Description

This role will support our relationships with HFA agencies and lenders.

These functions may include:

  • Manage onboarding for all newly approved HFA Lenders.

  • Train new and existing lender users in the U.S. Bank underwriting and purchase process as well as the systems used in those processes.

  • Collaborate with agencies to provide U.S. Bank representation and requested content to that agency's lender base.

  • Work with HFA Senior Leadership on projects designed to streamline compliance, review, andpurchasingprocesses.

  • Assistin basic troubleshooting of system access or technological performance issues with HFA Lenders.

  • Take care of any lender contacts neededfromour Client Administration teamregardingyearly recertification and related projects.

  • Support internal teams with any requests for lender or agency contact for escalated loan level issues.

  • Perform lender and agency analysis to improve workflow and operating efficiency.

  • Operate as subject matter expert in the development of communication and training tools to ensurea high levelof awareness of policies, plans, procedures as projects require.

  • Back up CSE

  • Provide Reports and Scorecards when requested by either Lender, HFA, CSE

Daily Tasks:

  • Review andsubmitCredit and SLA exceptions

  • Review andsubmitCondo Rush requests

  • Provide information on U.S. Bank's guidelines for lenders and HFAs

  • Provide instructions on how to access the HFA Lending Guide and how to navigate it

  • Provide IT support for the HFA Lending Guide andLender Portal

  • Submit credential set ups and password resets for Lender Portal

  • Review and respond to lender complaints or concerns, escalating as necessary

  • Adviselenders on training options from the HFA and U.S Bank

  • Answer prospective lender inquiries (minimumchannelrequirements, delegation requirements,and connecting them withLender Management andtheir prospective agency contacts)

  • Routing various questions to HFA contact groups

  • Work any other incoming lender, HFA, and internal emails

Weekly Tasks:

  • Participate in regularly scheduledteam,HFA,and agency meetings (Fannie,Freddie and individual HFA meetings)

  • Participate in miscellaneous/individualHFA meetings

  • Reach out to newly approved lenders for an introduction and offer training and set up

  • Schedule, plan, andfacilitateindividual lender training sessions (new lenders and refresher training)

  • Review the 1102 report and reach out as needed to HFAs with over 30 loans on the list or loans that are over60 days. Offer to check out files and pull docs to cure the HFA's deficiencies.

  • Participate in general lender calls forvarious reasons

  • Work with Fulfillment on compliance or review issues from lenders or HFAs

  • Work servicing requests

Monthly or as needed:

  • Plan andfacilitateHFA specificlarge group presentations, working with fulfillment and the HFA

  • Create presentations or resources for HFAs to provide their lenders

  • Respond to RFP questions related to my role and Client Admin in general

  • Review the HFA Lending Guide for errors or inaccuracies

  • Create training videos

  • Work with CMO to create/update the HFA Onboarding PowerPoint

  • Collaborate with Client Admin to get all lender recertifications submitted by the deadline, including emailing and calling individual lenders

  • Work with HFA Reporting to provide lenders with applicable/requested reporting

  • Re-distribute particularly important Bulletins/Seller Guide updates to lenders

  • Various other projects as requested

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $71,400.00 - $84,000.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

What U.S. Bank employees say

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Benefits

Hours and flexibility

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About U.S. Bank

Sourced by ZipRecruiter

U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

Year founded

1863

Social media

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