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Helper Information Technology Jobs in Virginia (NOW HIRING)

USM

IT Analyst

Reston, VA

... IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA with off-shore ... help customers around the globe, giving top of the line solid and practical IT benefits which are ...

Hampton University

IT Technician

Hampton, VA · On-site

$40K - $42K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The IT Technician will work: Sunday: 3:00 p.m. - 12:00 a.m. and Monday-Thursday: 4:00 p.m. - 12:00 ... Answer and respond to Helpdesk calls in a timely and professional manner. * Replace and maintain ...

CADCA

IT Manager

Alexandria, VA · Hybrid

$75K - $110K/yr

  • Medical

  • Retirement

  • PTO

Are you an IT professional looking for a career with a team of awesome colleagues, adaptive mindset ... Serve as the primary escalation point for internal helpdesk and technical support needs ...

CADCA

IT Manager

Alexandria, VA · On-site

$75K - $110K/yr

  • Medical

  • Retirement

  • PTO

Are you an IT professional looking for a career with a team of awesome colleagues, adaptive mindset ... Serve as the primary escalation point for internal helpdesk and technical support needs ...

Liberty

IT Helpdesk Student Worker

Lynchburg, VA · On-site

$12.77/hr

The Campus Support Student Worker's role is to provide excellent customer service for customers visiting the IT Helpdesk offices and creating tickets for customers needing assistance. This support is ...

Paramount Industrial Comp

IT Administrator

Norfolk, VA · On-site

$33.65/hr

... IT support (Helpdesk) but also act as the trainer when needed for company software and products. ESSENTIAL DUTIES AND RESPONSIBILITIES (includes the following, however, other duties may apply.

State of Virginia

IT Programmer

Lexington, VA

IT Programmer Apply now Job no: 5102783 Work type: Full-Time (Salaried) Location: Lexington ... Maintains a positive, helpful, constructive attitude and work relationship with supervisor, college ...

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Showing results 41-60

All JobsHelper Information Technology JobsHelper Information Technology Jobs in Virginia

Helper Information Technology information

What is the difference between Helper Information Technology vs Technician Information Technology?

AspectHelper Information TechnologyTechnician Information Technology
CredentialsHigh school diploma or equivalent; basic certificationsHigh school diploma; technical certifications (e.g., CompTIA A+)
Work EnvironmentAssist with hardware/software setup, basic troubleshootingPerform repairs, installations, and advanced troubleshooting
Employer UsageEntry-level support roles in IT departmentsTechnical support, maintenance, and repair roles
Search/Comparison IntentUnderstanding entry-level IT support rolesTechnical troubleshooting and repair positions

Helper Information Technology roles typically involve assisting with basic IT tasks and require minimal certifications, making them suitable for entry-level candidates. Technician Information Technology positions demand more technical skills and certifications, focusing on repairs and advanced troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.

What does a helper information technology do?

A helper in information technology assists with basic technical tasks such as setting up equipment, troubleshooting hardware and software issues, and supporting IT staff. They often perform tasks under supervision, use tools like diagnostic software, and may need foundational knowledge of computer systems and networks.

Which helper information technology job is the highest paid?

Among helper roles in information technology, positions such as IT support specialists or network technicians tend to have higher salaries, especially with certifications like CompTIA or Cisco. However, roles involving advanced skills or certifications, such as cybersecurity analysts or systems administrators, generally earn the highest wages within entry-level or support positions.

What are the most commonly searched types of Information Technology jobs in Virginia?

The most popular types of Information Technology jobs in Virginia are:

Helper Information Technology jobs near you

IT Support Specialist - TS/SCI with Polygraph

General Dynamics Information Technology

Mclean, VA • On-site

$80K - $108K/yr

Full-time

Medical, Retirement, PTO

Posted 24 days ago

General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

87th of 224 rated it services

Job description

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REQ#: RQ224685Public Trust: None Requisition Type: Regular Your Impact

Own your opportunity to serve as a critical component of our nations safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

Transform technology into opportunity as an IT Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT youll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As an IT Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on an IT Support Specialist joining our team.

DAY-TO-DAY:

  • Demonstrated experience in IT support or help desk roles
  • Demonstrated experience in providing remote desktop support to resolve critical IT-related issues
  • Demonstrated experience troubleshooting Tier 2 technical issues
  • Demonstrated experience deploying and testing hardware and software
  • Demonstrated experience leading Tier 2 technical deployments and training resources for rollout
  • Demonstrated experience using an enterprise ticketing system
  • Demonstrated experience providing superior customer service and support
  • Demonstrated experience resolving technical issues efficiently

REQUIRED SKILLS AND DEMONSTRATED EXPERIENCE:

  • Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks on secure and unsecure fabrics.
  • Demonstrated experience providing strong customer service and problem solving.
  • Demonstrated experience interacting with the appropriate service providers to resolve IT systems, connectivity, and network issues.
  • Demonstrated experience in supporting VTC to include but not limited to Microsoft Teams, WebEx, and Skype.
  • Demonstrated experience in providing mission IT software and hardware support to include but not limited to desktop, software, hardware, printers, uninterrupted power supply (UPS), data transfer requests, and assist with deploying COTS and GOTS applications to meet mission requirements.
  • Demonstrated experience working across multiple organizations with competing priorities to resolve IT systems and networks issues, and provide problem solutions to meet mission requirements while adhering to security policies and plans.
  • Demonstrated experience in providing support in mission IT environment to facilitate, enable, and drive IT system requirements to fruition.
  • Demonstrated experience communicating complex technical concepts, requirements, and technical information to both technical and non-technical audiences.
  • Demonstrated experience in providing remote desktop support to resolve critical IT-related issues.
  • Demonstrated experience in answering users inquiries regarding computer software and hardware operation to resolve problems.
  • Demonstrated experience in using enterprise tools to document and track incident tickets.
  • Demonstrated experience working in a team environment and with all levels of management.

DESIRED SKILLS AND DEMONSTRATED EXPERIENCE:

  • Skills and demonstrated knowledge that are highly desired but not required to perform the work include:
  • Demonstrated experience with IT service delivery processes.
  • Demonstrated experience multi-tasking in an environment with competing priorities and short suspense timelines.
  • Demonstrated experience with the Sponsors enterprise IT incident ticketing tool.

WHAT YOULL NEED TO SUCCEED:

  • Education: Bachelors degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
  • Required Experience: 3+ years of related
  • Security Clearance Level: TS/SCI with Polygraph
  • Location: Tysons, VA - On Customer Site
  • Work Schedule: 9:30am - 6pm
  • U.S. Citizenship Required


GDIT IS YOUR PLACE:

  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays

#WeAreGDIT
#JET
#GDITEnhanced2026
#VA_2026Alumni

Work Requirements
Years of Experience

3 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification
Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $80,179 - $108,477. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

What General Dynamics Information Technology employees say

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Benefits

Hours and flexibility

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About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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