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Helper Information Technology Jobs in Virginia (NOW HIRING)

Saronic Technologies

IT Technician

Virginia Beach, VA · On-site

Document and track support tickets using a helpdesk management system, ensuring resolutions are ... Collaborate with senior IT staff on complex technical projects, migrations, and system upgrades.

Somatus, Inc.

IT Helpdesk Specialist 1

Mclean, VA · On-site

$25.96 - $28.85/hr

The IT Help Desk Specialist I provides first-line technical support to Somatus employees across the United States. This role supports both corporate and remote team members, ensuring timely ...

Heven AeroTech

IT Manager

Sterling, VA

$94K - $115K/yr

S. business secure, connected, and compliant, and help define how the internal IT function grows over time. Essential Responsibilities: * Administer and maintain Microsoft 365 (including GCC High ...

New

Heven AeroTech

IT Manager

Sterling, VA

$94K - $115K/yr

S. business secure, connected, and compliant, and help define how the internal IT function grows over time. Essential Responsibilities: * Administer and maintain Microsoft 365 (including GCC High ...

New

Heven AeroTech

IT Manager

Sterling, VA · On-site

$94K - $115K/yr

S. business secure, connected, and compliant, and help define how the internal IT function grows over time. Essential Responsibilities: * Administer and maintain Microsoft 365 (including GCC High ...

HN Consulting

IT Auditor

Alexandria, VA · On-site

... weaknesses, and help the client plan a solution to prevent potential security threats ... Identify information technology system risks and assess potential impact of risks on the ...

Seneca Resources Company, LLC

IT Analyst

Vienna, VA · On-site

$55 - $58/hr

In this role, you will help manage the complete software asset lifecycle while leveraging ... Collaborate with IT, procurement, finance, and business stakeholders to improve SAM processes and ...

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All JobsHelper Information Technology JobsHelper Information Technology Jobs in Virginia

Helper Information Technology information

What is the difference between Helper Information Technology vs Technician Information Technology?

AspectHelper Information TechnologyTechnician Information Technology
CredentialsHigh school diploma or equivalent; basic certificationsHigh school diploma; technical certifications (e.g., CompTIA A+)
Work EnvironmentAssist with hardware/software setup, basic troubleshootingPerform repairs, installations, and advanced troubleshooting
Employer UsageEntry-level support roles in IT departmentsTechnical support, maintenance, and repair roles
Search/Comparison IntentUnderstanding entry-level IT support rolesTechnical troubleshooting and repair positions

Helper Information Technology roles typically involve assisting with basic IT tasks and require minimal certifications, making them suitable for entry-level candidates. Technician Information Technology positions demand more technical skills and certifications, focusing on repairs and advanced troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.

What does a helper information technology do?

A helper in information technology assists with basic technical tasks such as setting up equipment, troubleshooting hardware and software issues, and supporting IT staff. They often perform tasks under supervision, use tools like diagnostic software, and may need foundational knowledge of computer systems and networks.

Which helper information technology job is the highest paid?

Among helper roles in information technology, positions such as IT support specialists or network technicians tend to have higher salaries, especially with certifications like CompTIA or Cisco. However, roles involving advanced skills or certifications, such as cybersecurity analysts or systems administrators, generally earn the highest wages within entry-level or support positions.

What are the most commonly searched types of Information Technology jobs in Virginia?

The most popular types of Information Technology jobs in Virginia are:

Helper Information Technology jobs near you

IT Technician

Saronic Technologies

Virginia Beach, VA • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.
Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.
Saronic is seeking a talented and organized IT Technician. This role is responsible for advanced technical support across various IT systems and networks. The ideal candidate will have a strong technical foundation, exceptional troubleshooting abilities, and the ability to work independently and as part of a team. You will be responsible for resolving technical issues, performing system maintenance, and ensuring the overall health of Saronic's IT infrastructure.
Key Responsibilities
  • Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices
  • Troubleshoot and resolve escalated technical issues, ensuring timely and effective solutions.
  • Assist with network configurations, including routers, switches, firewalls, and VPNs.
  • Perform routine system maintenance, including software updates, security patches, and backups.
  • Administer and troubleshoot Active Directory, Office 365, and cloud-based services.
  • Provide guidance and mentoring to Tier 1 technicians to enhance their technical skills and customer service.
  • Document and track support tickets using a helpdesk management system, ensuring resolutions are well-documented.
  • Maintain up-to-date knowledge of emerging IT trends and technologies to provide innovative solutions.
  • Collaborate with senior IT staff on complex technical projects, migrations, and system upgrades.
  • Ensure adherence to security best practices, including data protection and access control.
  • Work closely with cross-functional teams, including IT, sales, engineering, and product development, to ensure alignment on objectives and messaging.

Qualifications
  • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • 3+ years of experience in a technical support or similar IT role.
  • Proficiency in troubleshooting hardware, software, and networking issues.
  • Experience with Windows and macOS operating systems, Active Directory, Office 365, and cloud services.
  • Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, etc.).
  • Familiarity with ticketing systems and helpdesk management tools.
  • Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
  • Problem-solving mindset with attention to detail and a strong ability to prioritize tasks.
  • IT certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.
  • Preferred Qualifications:
  • Familiarity with Department of Defense (DoD) or military industry projects.
  • Knowledge of autonomous systems or maritime technology.

Physical Demands
  • Prolonged periods of sitting at a desk and working on a computer.
  • Occasional standing and walking within the office.
  • Manual dexterity to operate a computer keyboard, mouse, and other office equipment.
  • Visual acuity to read screens, documents, and reports.
  • Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.
  • Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages).

If this role is based in the United States, it requires access to export-controlled information or items that require "U.S. Person" status. As defined by U.S. law, individuals who are any one of the following are considered to be a "U.S. Person": (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).
Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We are also committed to providing reasonable accommodations for qualified individuals with disabilities.

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