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Helper Cipher Jobs (NOW HIRING)

Michigan Farm Bureau

Agency Support Analyst

Lansing, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

... Cipher Trust, E-mail Encryption, and Password Self Service. Provide a solid level of understanding ... Experience in customer service or technical help desk environment preferred. Understanding of Farm ...

Michigan Farm Bureau

Agency Support Analyst

Lansing, MI

  • Medical

  • Dental

  • Vision

  • Retirement

... Cipher Trust, E-mail Encryption, and Password Self Service. Provide a solid level of understanding ... Experience in customer service or technical help desk environment preferred. Understanding of Farm ...

Michigan Farm Bureau

Agency Support Analyst

Lansing, MI

  • Medical

  • Dental

  • Vision

  • Retirement

... Cipher Trust, E-mail Encryption, and Password Self Service. Provide a solid level of understanding ... Experience in customer service or technical help desk environment preferred. Understanding of Farm ...

Accuity

Network Engineer II

Sheboygan, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Understands certificate and encryption cipher concepts to implement secure connections between ... Reviews the work of junior engineers, offering feedback and suggestions to help them grow ...

Acuity Insurance

Network Engineer II

Sheboygan, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Understands certificate and encryption cipher concepts to implement secure connections between ... Reviews the work of junior engineers, offering feedback and suggestions to help them grow ...

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Helper Cipher information

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$11

$17

$22

How much do helper cipher jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for helper cipher in the United States is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Helper Cipher vs Helper Technician?

AspectHelper CipherHelper Technician
Required CredentialsBasic certifications or on-the-job trainingSimilar certifications, often with additional technical training
Work EnvironmentFieldwork, installation sites, or client locationsFieldwork and some technical support roles
Employer & Industry UsageCommon in security, IT, and communication industriesUsed in technical support, security, and communication sectors
Search & Comparison IntentOften compared for entry-level roles in security and communicationCompared for technical support and security roles

The main difference between Helper Cipher and Helper Technician lies in their technical complexity and responsibilities. Helper Cipher typically involves basic support tasks, while Helper Technician requires more technical skills and certifications. Both roles are essential in security and communication industries, but Helper Technician positions often demand additional training and technical knowledge.

More about Helper Cipher jobs
What cities are hiring for Helper Cipher jobs? Cities with the most Helper Cipher job openings:
What are the most commonly searched types of Cipher jobs? The most popular types of Cipher jobs are:
What states have the most Helper Cipher jobs? States with the most job openings for Helper Cipher jobs include:
What job categories do people searching Helper Cipher jobs look for? The top searched job categories for Helper Cipher jobs are:
Helper Cipher jobs near you
Infographic showing various Helper Cipher job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, 13% Part Time, 5% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,293 per year, or $17.4 per hour.

Agency Support Analyst (Lansing)

Michigan Farm Bureau

Lansing, MI

Part-time

Medical, Dental, Vision, Retirement

Re-posted 5 days ago

Job description


Agency Support Analyst

To provide Level I technical support in a call center environment for up to 2,400 end-users. To provide proactive communication to all appropriate parties regarding online production system issues and outages. To provide problem analysis, resolution and coordination services to customers who require assistance in solving day-to-day operating problems related to specific application software systems, generic use utility software, personal computers and related equipment; network access; production batch output; and technical operating procedures. To recognize, analyze, and report ongoing problem trends and document solutions in a service desk tracking system.

Provide end-user problem support by giving immediate response to end-user problems and questions related to computer hardware, application and system software, network communications, batch production processing, system and network administration, and related business procedures. Analyze and independently resolve 75 percent of assigned problems on initial end-user contact. Request assistance of senior analyst or Level II support if unable to determine immediate resolution. Assign unresolved complex problems to Level II technical support or other support personnel as appropriate. Dispatch unresolved network problems to appropriate vendors. Follow up on all open problems to assure timely response to the end-user. Document all reported problems on the problem tracking system.

Provide a solid level of support to applications and products including, but not limited to, FBCARES, Microsoft Word, Excel, Outlook, Online Forms, Eforms, Security Forms, Auto/Member, Homeowners, BAP Quote, Customer Center/Lienholder, Document Center, Farmowners, Life Solutions, Photo Upload, RCT, BVS, Life Wizard, Online Manuals, Guardian, Farm Bureau Portal knowledge and navigation, Internet Explorer, Agent Log File, US Signal, Payroll's ADP EeTime, LexisNexis-MVRs/Pay Advantage, Active Directory, Query, printing of all applications, printing hardware problems, Office Communicator, basic mainframe knowledge, Cipher Trust, E-mail Encryption, and Password Self Service.

Provide a solid level of understanding and knowledge related to the operational aspects of the Field Force environment including workstation and printer hardware usage.

Required
High school diploma or equivalent required.
Three years of experience in information technology or concentrated use of personal computers required.
Good understanding of insurance concepts required.
Demonstrated ability to communicate clearly, succinctly and in a manner that appeals to a wide audience.
Preferred

Associate's or bachelor's degree in business or computer science preferred.

Experience in customer service or technical help desk environment preferred.

Understanding of Farm Bureau's processing environment preferred.
Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
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