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Helpdesk Jobs in Slidell, LA (NOW HIRING)

Help at Home is hiring Direct Support Professionals in your community TODAY! Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental ...

Help at Home is hiring caregivers in your community TODAY! We are seeking a compassionate and reliable caregiver who can provide in-home support to clients. Starting pay $13 an hour. We offer weekly ...

Help at Home is hiring caregivers in your community TODAY! We are seeking a compassionate and reliable caregiver who can provide in-home support to clients. Starting pay $13 an hour. We offer weekly ...

Help at Home is hiring caregivers in your community TODAY! We are seeking a compassionate and reliable caregiver who can provide in-home support to clients. Starting pay $13 an hour. We offer weekly ...

Help at Home is hiring caregivers in your community TODAY! We are seeking a compassionate and reliable caregiver who can provide in-home support to clients. Starting pay $13 an hour. We offer weekly ...

Stockers help the store stay in good shape and put out freight. It is their job to help keep up with the product that flows into the store. Requirements/Responsibilities 1. It is a stocker ...

Stocker

Bush, LA · On-site

$9 - $10/hr

Stockers help the store stay in good shape and put out freight. It is their job to help keep up with the product that flows into the store. Requirements/Responsibilities 1. It is a stocker ...

We also offer a scholarship program to help reimburse up to 100% of your test fees.* What the Work Actually Looks Like As an independent contractor, you'll connect with families, have real ...

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Helpdesk information

See Slidell, LA salary details

$11

$20

$29

How much do helpdesk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for helpdesk in Slidell, LA is $20.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.50 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Slidell, LA?

The most popular types of Helpdesk jobs in Slidell, LA are:

What are popular job titles related to Helpdesk jobs in Slidell, LA?

For Helpdesk jobs in Slidell, LA, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Slidell, LA look for?

The top searched job categories for Helpdesk jobs in Slidell, LA are:

What cities near Slidell, LA are hiring for Helpdesk jobs?

Cities near Slidell, LA with the most Helpdesk job openings:

Infographic showing various Helpdesk job openings in Slidell, LA as of August 2026, with employment types broken down into 59% Full Time, 39% Part Time, and 2% Temporary. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $41,729 per year, or $20.1 per hour.

Direct Support Professional

Help at Home

Carriere, MS • On-site

$13 - $15/hr

Other

Medical, PTO

Re-posted 3 hours ago


Help At Home rating

5.7

Company rating: 5.7 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

153rd of 247 rated social care providers


Job description

Help at Home is hiring Direct Support Professionals in your community TODAY! 

Help at Home is hiring caring and dependable caregivers to support individuals with intellectual and developmental disabilities in their homes and communities. Start your career with the nation’s leading provider of in-home support to seniors and become a hero for someone in your community. Pay ranges from $13 - $15 an hour. We offer weekly pay!


Why should you join Help at Home? 

  • Flexible schedules that fit your life
  • Competitive pay - starting pay ranges from $13 - $15/hour (can vary based on type of care)
  • Paid training and career growth opportunities
  • Health benefits, paid time off, and cash bonuses
  • Work that truly matters - helping people live with dignity and independence
  • 40+ years of trusted care experience
  • Veteran-friendly employer - we value your service and skills


Become a Help at Home Hero TODAY!  

As a Direct Support Professional (DSP), you’ll provide one-on-one support to individuals with developmental disabilities, both at home and in their community, helping them live as independently as possible.

Your work may include:

  • Supporting individuals with daily living skills such as cooking, cleaning, personal care (i.e. grooming, hygiene, etc.), or transportation
  • Encouraging participation in social and community activities such as shopping, social events, etc.
  • Helping people achieve personal goals and celebrating progress
  • Promoting choice, independence, and self-advocacy
  • Accurately documenting care, activities, and progress
  • Communicating with team members to ensure consistent, quality support


Eligibility Requirements: 

  • At least 18 years old
  • High school diploma or equivalent
  • Successful background check and required training
  • Valid driver’s license and reliable transportation with proof of insurance (primary or secondary)
  • Ability to work safely and respectfully in clients’ homes and communities
  • Compassion, reliability, and a desire to make a positive impact


Preferred Qualifications:

  • Demonstrated experience supporting individuals with intellectual and developmental disabilities (I/DD) and/or autism, including implementing Individual Activity Support Plans (ASP) and Plans of Service and Supports (PSS).
  • Experience using foundational behavior-support strategies such as redirection, visual prompting, and environmental modification.


Caregivers must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview.  

Data Security and Privacy Statement

At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.

We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.

Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.


What Help At Home employees say

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