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Helpdesk Jobs in Rochester Hills, MI (NOW HIRING)

Amazon Delivery Helper

Utica, MI · On-site

$18 - $19/hr

Driver Helper Location: Based out of Amazon Delivery Station DGR3 at Sterling Heights, MI Compensation: $18.00 per hour Shift Time(s): 9:30 AM - 7:30 PM Bravo Transportation is seeking motivated team ...

Amazon Delivery Helper

Utica, MI · On-site

$18 - $19/hr

Driver Helper Location: Based out of Amazon Delivery Station DGR3 at Sterling Heights, MI Compensation: $18.00 per hour Shift Time(s): 9:30 AM - 7:30 PM Bravo Transportation is seeking motivated team ...

Driver Helper Location: Based out of Amazon Delivery Station DGR3 at Sterling Heights, MI Compensation: $18.00 per hour Shift Time(s): 9:30 AM 7:30 PM Bravo Transportation is seeking motivated team ...

Helper - 1st Shift

Warren, MI · On-site

$15 - $18.75/hr

Helper DWM Holdings is looking to fill a 2nd shift Helper position. This person reports directly to the Plant Manager and is a member of the company's Production team. Responsibilities: • Works ...

Material Handling Helper

Warren, MI

$14 - $17.25/hr

Overview / Responsibilities Wood Applied Intelligence- Automation and Controls is currentlyrecruiting for a Material Handling Helper to join our team in Warren, MI. This position will report to the ...

Respond to incoming calls, helpdesk tickets and remote support requests for service from district staff and students, providing timely and courteous assistance. 2. Phone and Remote Support: Utilize ...

New

HELPER COOK (PART TIME)

Waterford, MI · On-site

$16.25 - $20.75/hr

* We are hiring immediately for a part time HELPER COOK position. * Location : Oakland Schools - 2111 Pontiac Lake Road, Waterford, MI 48328. Note: online applications accepted only. * Schedule ...

New

Respond to incoming calls, helpdesk tickets and remote support requests for service, providing timely and courteous assistance. 2. Phone and Remote Support: Utilize phone and remote support tools to ...

New

HELPER COOK (PART TIME)

Waterford, MI · On-site

$16 - $20.50/hr

* We are hiring immediately for a part time HELPER COOK position. * Location : Oakland Schools - 2111 Pontiac Lake Road, Waterford, MI 48328. Note: online applications accepted only. * Schedule ...

New

Maintenance Helper

Warren, MI · On-site

$15.25 - $19.75/hr

POSITION DESCRIPTION: * Responsible for assisting the Maintenance Department with repairs/installations/troubleshooting etc. RESPONSIBILITIES: * Essential duties and responsibilities include the ...

Help Desk Analyst

Detroit, MI · On-site

$16 - $18/hr

Respond to incoming calls, helpdesk tickets and remote support requests for service from district staff and students, providing timely and courteous assistance. 2. Phone and Remote Support: Utilize ...

New

Respond to incoming calls, helpdesk tickets and remote support requests for service from district staff and students, providing timely and courteous assistance. 2. Phone and Remote Support: Utilize ...

New

Help Desk Analyst

Detroit, MI · On-site

$16 - $18/hr

Respond to incoming calls, helpdesk tickets and remote support requests for service from district staff and students, providing timely and courteous assistance. 2. Phone and Remote Support: Utilize ...

New

Help Desk Analyst

Detroit, MI · On-site

$16 - $18/hr

Respond to incoming calls, helpdesk tickets and remote support requests for service, providing timely and courteous assistance. 2. Phone and Remote Support: Utilize phone and remote support tools to ...

New

Maintenance Helper

Warren, MI

$15.25 - $19.75/hr

POSITION DESCRIPTION: * Responsible for assisting the Maintenance Department with repairs/installations/troubleshooting etc. RESPONSIBILITIES: * Essential duties and responsibilities include the ...

Maintenance Helper

Warren, MI

$15.25 - $19.75/hr

POSITION DESCRIPTION: * Responsible for assisting the Maintenance Department with repairs/installations/troubleshooting etc. RESPONSIBILITIES: * Essential duties and responsibilities include the ...

Maintenance Helper

Warren, MI

$15.25 - $19.75/hr

POSITION DESCRIPTION: * Responsible for assisting the Maintenance Department with repairs/installations/troubleshooting etc. RESPONSIBILITIES: * Essential duties and responsibilities include the ...

Helper - 2nd Shift

Warren, MI · On-site

$14 - $17.75/hr

Helper DWM Holdings is looking to fill a 2nd shift Helper position. This person reports directly to the Plant Manager and is a member of the company's Production team. Responsibilities: • Works ...

Food Prep Helper

Detroit, MI · On-site

$16 - $18/hr

Food Prep Helper Location: UNIVERSITY OF DETROIT JESUIT HS AND ACADEMY - 36699001 Workdays/shifts : Mornings - varying days. More details will be provided during the interview process. Employment ...

Showing results 41-60

Helpdesk information

See Rochester Hills, MI salary details

$11

$21

$31

How much do helpdesk jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for helpdesk in Rochester Hills, MI is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What job categories do people searching Helpdesk jobs in Rochester Hills, MI look for?

The top searched job categories for Helpdesk jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Helpdesk jobs?

Cities near Rochester Hills, MI with the most Helpdesk job openings:

Infographic showing various Helpdesk job openings in Rochester Hills, MI as of July 2026, with employment types broken down into 60% Full Time, and 40% Temporary. Highlights an 100% In-person job distribution, with an average salary of $44,323 per year, or $21.3 per hour.

Amazon Delivery Helper

Bravo Transportation

Utica, MI • On-site

$18 - $19/hr

Full-time

Medical, PTO

Re-posted 2 days ago


Job description

Job Title: Driver Helper

Location: Based out of Amazon Delivery Station DGR3 at Sterling Heights, MI

Compensation: $18.00 per hour

Shift Time(s): 9:30 AM – 7:30 PM

Bravo Transportation is seeking motivated team players to join our delivery team as Driver Helpers. You'll partner with our drivers to efficiently deliver Amazon packages to customers in your community. No experience is required, and we offer on-the-job training and opportunities for career growth.

Join our team and make a difference in your community! Apply now to schedule your in-person interview.

What we offer:


  • Competitive wages plus overtime

  • Uniforms and safety shoes provided at no cost

  • On-the-job training and opportunities for career advancement

  • Great benefits including paid time off and healthcare for Full Time employees

What You'll Do:

As a Driver Helper, you will ride along in an Amazon-branded, DOT regulated box truck and support the driver in delivering packages. Your responsibilities include:


  • Loading and unloading packages (up to 150–200 packages per day)

  • Handling large and bulky items using proper equipment (team lift required for weights ranging from 50–75 lbs)

  • Interacting with customers and the public in a professional and positive manner

  • Working 3–4 days per week, up to 10 hours per day (including breaks)

What You'll Need:


  • Eligible to work in the U.S.

  • At least 18 years of age

  • Successfully pass a pre-employment drug test

Physical Demands: This position requires frequent lifting, carrying, pushing, pulling, and standing.

Work Environment: The work environment is fast-paced and involves both indoor and outdoor conditions.

Bravo Transportation LLC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, height, weight, marital status, or any other characteristic protected under Michigan's Elliott-Larsen Civil Rights Act or applicable federal law.