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Helpdesk Jobs in Rochester Hills, MI (NOW HIRING)

Serrato Corporation

Cook Helper

Detroit, MI · On-site

$17.70/hr

Responsible to help keep the dining and kitchen area clean and organized. * Notify staff of items that need to be replenished and restocked. * Responsible for helping to rotate perishable items at ...

gulfeagle

Warehouse Helper

Almont, MI

$14.25 - $17.50/hr

WAREHOUSE HELPER Are you eager to join a growing company that provides advancement opportunities? Gulfeagle Supply is looking for hardworking individuals that desire a career in the distribution ...

Sila Services

Plumbing Helper

White Lake, MI · On-site

$17/hr

Plumbing Helper Location: White Lake, MI Company: Carter's Plumbing, Heating & Cooling Pay: Starting at $17 per hour Earn While You Learn with Carter's Plumbing, Heating & Cooling! Looking for more ...

NATIONAL CONSTRUCTION RENTALS

Fence Helper

Warren, MI

$15 - $19/hr

As a Fence Helper at National Construction Rentals, Inc. (NCR), you will play a crucial role in assisting the Fence Foreman to ensure the successful installation and maintenance of fences according ...

gulfeagle

Warehouse Helper

Sterling Heights, MI

$14 - $17/hr

WAREHOUSE HELPER Are you eager to join a growing company that provides advancement opportunities? Gulfeagle Supply is looking for hardworking individuals that desire a career in the distribution ...

gulfeagle

Warehouse Helper

Sterling Heights, MI

$14 - $17/hr

WAREHOUSE HELPER Are you eager to join a growing company that provides advancement opportunities? Gulfeagle Supply is looking for hardworking individuals that desire a career in the distribution ...

GULFEAGLE SUPPLY

Warehouse Helper

Sterling Heights, MI

$14 - $17/hr

Our Warehouse Helpers work under the direction of the Branch Manager and are responsible for operating the warehouse forklift while performing various material handling duties in a safe, customer ...

Serrato Corporation

Cook Helper

Detroit, MI · On-site

$17.70/hr

Responsible to help keep the dining and kitchen area clean and organized.Notify staff of items that need to be replenished and restocked.Responsible for helping to rotate perishable items at the end ...

Sila Services

Plumbing Helper

White Lake, MI · On-site

$17/hr

Plumbing Helper Location: White Lake, MI Company: Carter's Plumbing, Heating & Cooling Pay: Starting at $17 per hour Earn While You Learn with Carter's Plumbing, Heating & Cooling! Looking for more ...

GULFEAGLE SUPPLY

Warehouse Helper

Almont, MI · On-site

$14.25 - $17.50/hr

Our Warehouse Helpers work under the direction of the Branch Manager and are responsible for operating the warehouse forklift while performing various material handling duties in a safe, customer ...

FastTek

Help Desk

Detroit, MI

$19.75 - $26.75/hr

Experience with remote desktop tools, call management and helpdesk software. Communication: * Strong verbal and written communication skills, with the ability to explain technical concepts to non ...

New

Gulfeagle Supply

Warehouse Helper

Almont, MI · On-site

$14.25 - $17.50/hr

Our Warehouse Helpers work under the direction of the Branch Manager and are responsible for operating the warehouse forklift while performing various material handling duties in a safe, customer ...

GULFEAGLE SUPPLY

Warehouse Helper

Sterling Heights, MI

$14 - $17/hr

Our Warehouse Helpers work under the direction of the Branch Manager and are responsible for operating the warehouse forklift while performing various material handling duties in a safe, customer ...

gulfeagle

Warehouse Helper

Almont, MI · On-site

$14.25 - $17.50/hr

WAREHOUSE HELPER Are you eager to join a growing company that provides advancement opportunities? Gulfeagle Supply is looking for hardworking individuals that desire a career in the distribution ...

Oakland Schools

Cafe Helper

Waterford, MI

$16/hr

Study the weekly menus along with past production records to help establish food quantities needed. * Responsible for daily sales and production records required by the food service department.

GULFEAGLE SUPPLY

Warehouse Helper

Almont, MI · On-site

$14.25 - $17.50/hr

Our Warehouse Helpers work under the direction of the Branch Manager and are responsible for operating the warehouse forklift while performing various material handling duties in a safe, customer ...

Gulfeagle Supply

Warehouse Helper

Sterling Heights, MI · On-site

$14 - $17/hr

Our Warehouse Helpers work under the direction of the Branch Manager and are responsible for operating the warehouse forklift while performing various material handling duties in a safe, customer ...

Sila Services

Plumbing Helper

White Lake, MI · On-site

$17/hr

Plumbing Helper Location: White Lake, MI Company: Carter's Plumbing, Heating & Cooling Pay: Starting at $17 per hour Earn While You Learn with Carter's Plumbing, Heating & Cooling! Looking for more ...

MalaceHR

Maintenance Helper

Lake Orion, MI · On-site

$15 - $19.25/hr

Maintenance Helper Qualifications * High school diploma or GED equivalent * Minimum of one year of applicable working experience in general building repair and maintenance, and basic plumbing and ...

M. J. Electric, LLC

Shop Helper

Oxford, MI · On-site

$13.50 - $17/hr

About this Role - Shop Helper We are looking for a talented Shop Helper that has a passion for quality construction. This position is responsible for providing a wide variety of shop and tool control ...

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Showing results 21-40

All JobsHelpdesk JobsHelpdesk Jobs in Rochester Hills, MI

Helpdesk information

See Rochester Hills, MI salary details

$11

$21

$31

How much do helpdesk jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for helpdesk in Rochester Hills, MI is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What job categories do people searching Helpdesk jobs in Rochester Hills, MI look for?

The top searched job categories for Helpdesk jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Helpdesk jobs?

Cities near Rochester Hills, MI with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Rochester Hills, MI as of July 2026, with employment types broken down into 60% Full Time, and 40% Temporary. Highlights an 100% In-person job distribution, with an average salary of $44,323 per year, or $21.3 per hour.

Cook Helper

Serrato Corporation

Detroit, MI • On-site

$17.70/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Primary Position Objectives
Assists the Cooks in preparing, serving, and sanitation of the dining facility, equipment, and surfaces.
Brief Description of Duties
  • Responsible for the set up and breakdown of serving line.
  • Responsible to help keep the dining and kitchen area clean and organized.
  • Notify staff of items that need to be replenished and restocked.
  • Responsible for helping to rotate perishable items at the end of the shift, to help ensure fresh product.
  • Responsible for serving students, staff, and guests in a pleasant, efficient, courteous and professional manner.
  • Responsible for assisting with dishes when necessary.
  • Responsible for the changing and emptying of trash receptacles.
  • Responsible for coming to work neat and clean and in proper attire.
  • Be familiar with the communication system in the event of an emergency.
  • Responsible for assisting with some programming and activity events when required.
  • Assists workers engaged in preparing foods by performing any combination of duties to include washing, peeling, cutting, and seeding vegetables and fruits.
  • Cleans, cuts, and grinds meats, poultry, and seafood.
  • Dips food items in crumbs, flour, and batter to bread them.
  • Stirs and strains soups and sauces. weighs or measures designated ingredients.
  • Carry pans, kettles, and trays of food to and from workstations, stove, and refrigerator.
  • Stores foods in designated areas, utilizing knowledge of temperature requirements and food spoilage.
  • Clean and sanitize kitchen and commons area(s), equipment and utensils, segregates and removes garbage, and steam-cleans or hoses garbage containers.
  • Distributes supplies, utensils, and portable equipment, using hand truck.
  • Assists in inventory of expendable and non-expendable supplies and materials.
  • Operate kitchen equipment including dishwasher, slicer, mixer, etc.
  • Know and follow all safety and sanitary rules and regulations related to food handling.
  • Works towards meeting performance standard goals.
  • Follows CDSS plan and Code of Conduct system daily.
  • Adheres to required property control policies and procedures.
  • Maintains good housekeeping/sanitation in all areas and complies with safety practices.
  • Complies with all DOL guidelines, OFCCP regulation, Quality Assurance Plan (QAP) Serrato policies and procedures, Job Corps notices and bulletins, and Center policies and procedures.
  • Demonstrates and abides by Serrato Corporation's core values and operating principles.
  • Models, mentors, and monitors appropriate career success skills.
  • Helps students become more employable through continuous reinforcement.
  • Participation in PRH mandated staff training is mandatory. Failure to participate may result in disciplinary action up to and including termination.
  • Performs other duties as assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Knowledge of basic sanitation and cleaning procedures.
  • Knowledge of general kitchen equipment and appliances.
  • Ability to work in a fast-paced environment.
  • Ability to work under direction of senior personnel.
  • High level of organization, interpersonal, and communication skills.

Experience
One to three months food service/preparation experience or related experience.
Education
High School Diploma or equivalent.
Certificates/Licenses/Registration
  • NRA Food Service Sanitation or equivalent/Safe Serve.
  • Valid State Driver's License

Benefits Offered
  • Paid Short Term / Long Term Disability and Basic Life Insurance.
  • Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA)
  • Paid Holidays
  • Paid Time Off
  • 401(k) retirement plan with company match
  • Tuition Reimbursement
  • Employee Assistance Counseling Service Programs Available

Disclaimers
  • Serrato Corporation is an Equal Opportunity Employer

  • Serrato Corporation conducts background checks and drug screens.

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