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Helpdesk Jobs in Remote, OR (NOW HIRING)

CompHealth

Pediatrician job in Coos Bay OR

Coos Bay, OR

$160K - $208K/yr

Your CompHealth recruiter is your coach who will find the best fit for you and help highlight your strengths during the interview process. * 4 or 5-day work week with no weekends * 100% outpatient ...

Petco

Sales Associate

Roseburg, OR · On-site

$14.25 - $19.25/hr

Want to help pets live their best lives? We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be ...

The Alliance

Be Seen First

Entry Level Sales Representative

OR · Remote

Our mission is to help families protect their financial future -- and to help new agents build a rewarding career in the insurance industry. We are looking for motivated entry‐level sales agents ...

Wyndy LLC

after school for a family near

Roseburg, OR · On-site

After School Family Helper near 97470. Provides assistance with various household tasks and supports the family's daily needs. This role includes organizing, cleaning, and maintaining the household ...

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All JobsHelpdesk JobsHelpdesk Jobs in Remote, OR

Helpdesk information

See Remote, OR salary details

$12

$23

$33

How much do helpdesk jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for helpdesk in Remote, OR is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.91 per hour, depending on experience, location, and employer.

Is helpdesk a hard job?

Helpdesk jobs involve troubleshooting technical issues, providing customer support, and often require good communication skills and basic knowledge of hardware and software. The difficulty level depends on the complexity of issues handled and the individual's experience, but it generally involves problem-solving and patience. Certifications like CompTIA A+ can help improve proficiency and job performance.

What is the job of a help desk?

A help desk job involves providing technical support and assistance to users experiencing hardware, software, or network issues. Help desk technicians troubleshoot problems, offer solutions, and often use ticketing systems to track and resolve user requests efficiently.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine helpdesk tasks such as password resets and troubleshooting, but it does not fully replace helpdesk professionals. Helpdesk roles require human judgment, customer service skills, and complex problem-solving that AI cannot replicate entirely. Helpdesk technicians need to adapt by developing skills in AI tools, scripting, and system management.

What jobs pay 4000 a week without a degree?

Helpdesk roles typically do not pay $4,000 a week without a degree; they usually offer lower wages. High-paying jobs that can reach this level without a degree often involve sales, real estate, or skilled trades like plumbing or electrical work, which rely on experience, certifications, or licenses. These roles may require strong communication skills, technical knowledge, or apprenticeships rather than formal degrees.

What are the key skills and qualifications needed to thrive as a Helpdesk professional, and why are they important?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by Helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What are helpdesk jobs?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Remote, OR? The most popular types of Helpdesk jobs in Remote, OR are:
What job categories do people searching Helpdesk jobs in Remote, OR look for? The top searched job categories for Helpdesk jobs in Remote, OR are:
What cities near Remote, OR are hiring for Helpdesk jobs? Cities near Remote, OR with the most Helpdesk job openings:
Helpdesk jobs near you
Administrative Support Specialist

Administrative Support Specialist

Leavitt Group

Coos Bay, OR • On-site

$18 - $20/hr

Full-time

Dental, Vision, Retirement, PTO

Posted 13 days ago

Leavitt Group rating

6.9

Company rating: 6.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

239th of 281 rated insurance

Job description

Administrative Support Specialist
Nasburg Huggins Insurance - Leavitt Group
Location: Coos Bay / North Bend, Oregon
Compensation: $18-$20 per hour, depending on experience
Position Summary
Nasburg Huggins Insurance - Leavitt Group is seeking an Administrative Support Specialist to support the daily operations of our agency and help create a positive experience for clients, team members, and visitors.
This role is an important part of our front-office and service team. The ideal candidate is organized, dependable, detail-oriented, comfortable with technology, and enjoys helping people. You will assist with client-facing responsibilities, office administration, mail processing, scheduling, payment posting, and support for account managers.
Key Responsibilities
  • Greet clients and visitors in a professional and welcoming manner.
  • Answer incoming phone calls and help direct clients to the appropriate team member or department.
  • Schedule appointments and assist with general calendar coordination.
  • Post client payments accurately and timely.
  • Help identify client needs and provide basic customer support or route requests appropriately.
  • Process, scan, and distribute incoming mail and documents.
  • Prepare and process outgoing mail.
  • Assist account managers with administrative tasks, special projects, and client development efforts.
  • Support digital workflows by organizing, saving, and routing documents accurately.
  • Maintain a high level of follow-through on assigned tasks and internal requests.
  • Help keep the office organized, professional, and client-ready.

Qualifications
  • Strong written and verbal communication skills.
  • Detail-oriented with excellent follow-through.
  • Comfortable using Windows, Microsoft Outlook, Word, and Excel.
  • Strong keyboarding and general computer skills.
  • Ability to organize, prioritize, and self-manage work in a digital environment.
  • Office or administrative experience preferred, but not required.
  • High school diploma or GED required; associate degree preferred.
  • Insurance experience or an existing insurance license is a plus, but not required.

Ideal Candidate
The right person for this role will be someone who:
  • Enjoys helping clients and supporting a team.
  • Can stay organized while managing multiple priorities.
  • Communicates clearly and professionally.
  • Is dependable, accurate, and willing to learn.
  • Is comfortable working in a fast-paced office environment.
  • Takes ownership of tasks and follows through without needing constant reminders.
  • Brings a positive, service-minded attitude to the workplace.

Why Join Nasburg Huggins Insurance - Leavitt Group?
Nasburg Huggins Insurance has more than 100 years of local history, ownership, and experience. We are also affiliated with Leavitt Group Enterprises, one of the nation's largest privately owned insurance brokerage organizations.
As a member of our team, you will be part of a long-standing local agency with strong community roots, professional growth opportunities, and the support of a larger national organization.
Compensation and Benefits
We offer a competitive compensation and benefits package, including:
  • Starting wage of $18-$20 per hour, depending on experience.
  • 401(k) with employer matching contributions.
  • Health Savings Account, or HSA.
  • Dental and vision coverage.
  • Paid vacation and sick time.
  • 20 paid volunteer hours.
  • Professional development opportunities.

Beginning wages are dependent on experience. Candidates with an existing insurance license may receive additional consideration.
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