1

Helpdesk Jobs in Remote, OR (NOW HIRING)

Someone who can help us make it Evident why customers should buy Step into a career that combines cutting-edge science, advanced technology, and consultative sales. As a Microscope Sales ...

When applying, please refer to job 2833790 Description Whether you are searching for a position in your area or in another state, we have professionals to help you achieve your goals through our ...

Showing results 21-40

Helpdesk information

See Remote, OR salary details

$12

$23

$33

How much do helpdesk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for helpdesk in Remote, OR is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.91 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Remote, OR?

The most popular types of Helpdesk jobs in Remote, OR are:

What are popular job titles related to Helpdesk jobs in Remote, OR?

For Helpdesk jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Remote, OR look for?

The top searched job categories for Helpdesk jobs in Remote, OR are:

What cities near Remote, OR are hiring for Helpdesk jobs?

Cities near Remote, OR with the most Helpdesk job openings:

Infographic showing various Helpdesk job openings in Remote, OR as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $48,106 per year, or $23.1 per hour.

Rep., II - Sales - Micro

EVIDENT

OR • On-site, Remote

Full-time

Posted 5 days ago


Job description

At Evident, we deliver optical technology that pushes the limits of scientific discovery. Through advanced microscopy solutions, we help researchers and innovators illuminate the unseen.
Evident supplies advanced solutions that help make the world safer and healthier. Committed to developing new technologies and delivering world-class customer service, our responsibility goes beyond manufacturing products-we are pioneers. For more information : https://www.evidentscientific.com/en/
At Evident, we deliver optical technology that pushes the limits of scientific discovery. Through advanced microscopy solutions, we help researchers and innovators illuminate the unseen.
We're looking for a Microscope Sales Professional who will help us do the same with the Greater Boston sales territory:
  • Someone who can spot opportunity
  • Someone who brings clarity and momentum to the sales process
  • Someone who can help us make it Evident why customers should buy

Step into a career that combines cutting-edge science, advanced technology, and consultative sales. As a Microscope Sales Representative II, you'll join an elite team of professionals dedicated to helping researchers, clinicians, and leaders across the Academic, Biotech and Pharmaceutical industries solve complex scientific and clinical challenges.
If you thrive on building relationships, uncovering customer needs, and delivering innovative solutions, this role offers the opportunity to make a meaningful impact while working with some of the most advanced microscopy, digital imaging, and software technologies available today. Imagine traveling throughout your territory, engaging with leading scientific organizations, and helping customers unlock new discoveries through world-class imaging solutions.
At Evident Scientific, we invest in your success. Through comprehensive training and development, you'll gain the technical expertise and business acumen needed to become a trusted advisor to both customers and colleagues. Working alongside Research Imaging and Confocal Imaging Sales Representatives, you'll collaborate to identify customer goals, evaluate application requirements, and design tailored microscopy and imaging solutions that drive results.
Leveraging your growing product knowledge and scientific understanding, you'll provide expert guidance, demonstrate advanced technologies, and train customers to maximize the value of their imaging systems. Every day presents an opportunity to learn, innovate, and contribute to scientific progress.
If you're passionate about science, technology, and helping others succeed, this could be the beginning of an exciting and rewarding career journey.
Job Duties
  • Serve as a trusted technical consultant, leveraging expertise in microscopy, digital imaging software, and confocal imaging systems to help customers achieve their research and clinical objectives.
  • Deliver compelling product demonstrations, application support, and technical guidance that showcase the value of complete imaging solutions and address customer challenges.
  • Drive sales growth and achieve territory objectives within the rapidly expanding research microscopy and digital imaging market.
  • Collaborate closely with Evident Scientific sales teams, marketing professionals, channel partners, and direct customers to identify opportunities and deliver successful outcomes.
  • Develop detailed customer quotations and proposals, including software, imaging, and system specifications tailored to application requirements.
  • Represent Evident Scientific at regional and national conferences, trade shows, workshops, and customer events.
  • Present advanced microscopy, imaging, and software solutions to leading researchers and scientific audiences, translating complex technologies into practical applications.
  • Build and maintain strong relationships with key opinion leaders, principal investigators, and research organizations to strengthen Evident's market presence and uncover new opportunities.
  • Gain a deep understanding of customer workflows and scientific objectives to provide exceptional service, support, and solution-based selling.
  • Continuously expand technical and sales expertise through advanced training and professional development programs.
  • Manage and maintain demonstration equipment and sample accounts with a high level of accountability and professionalism.
  • Provide accurate sales forecasts, territory updates, and activity reports to support business planning and growth initiatives.
  • Contribute to the development of technical specifications and competitive responses for bids, grants, and procurement opportunities.
  • Conduct all business activities in accordance with Evident's Code of Ethics and commitment to integrity, professionalism, and customer success.

Job Requirements
MINIMUM QUALIFICATIONS (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Education: College degree in life sciences or equivalent knowledge.
Experience: Minimum of 2 to 4 years sales experience in high end capital equipment sales.
Strong interpersonal communications and computer skills.
Demonstrated familiarity in:
  • Brightfield and Fluorescence microscopy.
  • Digital imaging to include software operation and hardware set up
  • Life science research
  • Optics

Other Considerations (travel/hours availability, etc.): Willingness to travel
Core Evident Behaviors
  • Think Big- Sets ambitious goals, thinks beyond the immediate and works outside of own area for insight and inspiration to excel
  • Own the outcome- takes a high degree of personal accountability, ownerships and embraces a customer-centric approach to prioritization, planning and work
  • Test. Decide. Go-Open minded, willing to try new things, balances risk with agility in a culture of learning and rapid growth, moves at pace to get the right things done
  • Kaizen Everywhere, Everyday - Solicits feedback to enhance effectiveness, continually identifies and drives improvement and new ways of working, operating and thinking

**Many Evident positions are located at export-control-restricted work locations or require access to export-controlled information. To be considered for these positions, you must be a U.S. Persons. If hired, you must be able to provide valid proof of such status.
We realize that work is more than just a job for you.
It is a big part of your life, but not the only one. That's why we offer competitive salaries, an annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible hours, parental and adoption leave, on-site services and support networks, all so that you are ready to meet life's challenges.
We are committed to fostering a culture of well-being and inclusion by conveying the values that are most important to our employees.
We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.