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Helpdesk Jobs in Redding, CA (NOW HIRING)

Albertsons

Bakers Helper

Anderson, CA

$17.25 - $18.35/hr

The Baker's Helper plays a key role in the day to day bakery operations. This position involves preparing dough, glazing pastries, and assisting with baking tasks from start to finish. Working ...

Albertsons

Bakers Helper

Anderson, CA · On-site

The Baker's Helper plays a key role in the day to day bakery operations. This position involves preparing dough, glazing pastries, and assisting with baking tasks from start to finish. Working ...

Albertsons

Bakers Helper

Anderson, CA · On-site

The Baker's Helper plays a key role in the day to day bakery operations. This position involves preparing dough, glazing pastries, and assisting with baking tasks from start to finish. Working ...

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All JobsHelpdesk JobsHelpdesk Jobs in Redding, CA

Helpdesk information

See Redding, CA salary details

$13

$24

$36

How much do helpdesk jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for helpdesk in Redding, CA is $24.63, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $27.64 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Redding, CA?

The most popular types of Helpdesk jobs in Redding, CA are:

What are popular job titles related to Helpdesk jobs in Redding, CA?

For Helpdesk jobs in Redding, CA, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Redding, CA look for?

The top searched job categories for Helpdesk jobs in Redding, CA are:

What cities near Redding, CA are hiring for Helpdesk jobs?

Cities near Redding, CA with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Redding, CA as of August 2026, with employment types broken down into 78% Full Time, 17% Part Time, and 5% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $51,232 per year, or $24.6 per hour.

Bakers Helper

Albertsons

Anderson, CA

$17.25 - $18.35/hr

Part-time

Medical, Dental, Retirement, PTO

Posted 4 days ago

Albertsons rating

5.9

Company rating: 5.9 out of 10

Based on 1,171 frontline employees who took The Breakroom Quiz

69th of 124 rated grocery stores

Job description

A Day in the Life:

The Baker’s Helper plays a key role in the day to day bakery operations. This position involves preparing dough, glazing pastries, and assisting with baking tasks from start to finish. Working alongside the Bakery Sales Manager, the Baker’s Helper helps plan the day’s production, gathers ingredients, and follows recipes with accuracy and attention to detail.

Tasks may include applying icing to baked goods, monitoring oven temperatures, and ensuring products meet quality standards. The role also includes providing courteous, helpful service to customers, offering product information, answering questions, and maintaining a clean, organized workspace. The ideal candidates enjoy working in a fast-paced environment, take pride in consistent results, and appreciate the craft of baking. A strong sense of teamwork, reliability, and a focus on customer experience are essential.

What you bring to the table:

· A balanced appreciation for both the creative and technical sides of baking.

· A team-oriented approach and the ability to contribute effectively.

· A strong sense of pride in producing baked goods that enhance the customer experience.

· Strong organizational skills and a sharp eye for detail.

· Openness to learning new techniques and adapting to evolving bakery processes.

· Genuine interest in food preparation and bakery operations.

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. As friendly, enthusiastic people who enjoy offering customers an exceptional shopping experience, we provide world-class customer service each and every day.

We also provide a variety of benefits including:Diverse & Inclusive Work Culture

· Competitive Wages

· Access to up to 50% of your earned wages before payday, via our partnership with Stream

· Flexible work schedules

· Associate discounts

· Leaders invested in your training, career growth & development

· Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)

· Vacation / Paid Time Off

Our Values

  • We put people first.
  • We are customer driven.
  • We value different perspectives.
  • We raise the bar.
  • We act as owners.
  • We are one team.
  • We build belonging.
  • We are committed to a healthy future.

What Albertsons employees say

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