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Helpdesk Jobs in Naperville, IL (NOW HIRING)

KHART Logistics, Inc.

Delivery Helper

Downers Grove, IL · On-site

As a Delivery Helper, you will work closely with the delivery driver to load and unload items, navigate routes, and provide excellent customer service. Join our team as a Delivery Helper and be part ...

FGS-WI LLC

Press Helper

Aurora, IL · On-site

The Press Helper is an entry level position, responsible for assisting the Press Operator in running a printing press. Prior experience is helpful, but not necessary. We also offer a Press Operator ...

S and J Plumbing

Plumbers Helper

Arlington Heights, IL · On-site

$15 - $18/hr

S and J Plumbing is HIRING Plumber's Helpers! Take this important first step on the road to becoming a Licensed Journeyman Plumber and apply at S and J Plumbing to become a Plumber's Helper today!

S and J Plumbing

Plumbers Helper

Arlington Heights, IL · On-site

$15 - $18/hr

S and J Plumbing is HIRING Plumber's Helpers! Take this important first step on the road to becoming a Licensed Journeyman Plumber and apply at S and J Plumbing to become a Plumber's Helper today!

HOOD CONTAINER CORPORATION

MACHINE HELPER

Chicago, IL · On-site

$17.50/hr

Machine Helper Join Hood Container Corporation and be part of something great! We are a leading corrugated packaging company looking for motivated individuals to assist in our production process . If ...

New

Compass Group

HELPER COOK

Downers Grove, IL · On-site

$16 - $20.50/hr

* We are hiring immediately for full time HELPER COOK positions. * Location : Community High School District - 4436 Main Street, Downers Grove, IL 60515. Note: online applications accepted only.

A2Z Moving LLC

Mover Helper

Addison, IL · On-site

$18/hr

The Mover Helper is an integral part of a moving crew, responsible for assisting with the physical tasks involved in relocating items from one location to another. This role requires frequent travel ...

DS Containers

Lithography Helper

Batavia, IL · On-site

$15.25 - $19.25/hr

The Lithography Helper is a general labor position in our printing department. It is also the training position for our Pressman or Lithography Technician positions. Overview: The Lithography Helper ...

DS Containers Inc

Lithography Helper

Batavia, IL

$15.25 - $19.25/hr

Description The Lithography Helper is a general labor position in our printing department. It is also the training position for our Pressman or Lithography Technician positions. Overview: The ...

Giesecke+Devrient

Press Helper

Lemont, IL · On-site

$20 - $22/hr

JOB SUMMARY The Press Helper assists the Lead Press Operator in the operation and maintenance of their assigned press. Ensure raw materials are loaded into feeder to supply a constant flow of ...

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Showing results 21-40

All JobsHelpdesk JobsHelpdesk Jobs in Naperville, IL

Helpdesk information

See Naperville, IL salary details

$12

$23

$33

How much do helpdesk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for helpdesk in Naperville, IL is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.91 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Naperville, IL?

The most popular types of Helpdesk jobs in Naperville, IL are:

What are popular job titles related to Helpdesk jobs in Naperville, IL?

For Helpdesk jobs in Naperville, IL, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Naperville, IL look for?

The top searched job categories for Helpdesk jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Helpdesk jobs?

Cities near Naperville, IL with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Naperville, IL as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $48,111 per year, or $23.1 per hour.

Driver Helper/Delivery Helper

Reyes Holdings | Our Culture

Alsip, IL

$29.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Reyes Holdings rating

7.8

Company rating: 7.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

110th of 444 rated food and drinks producers

Job description

Responsibilities

Join the leading beverage provider, Reyes Coca-Cola Bottling!

  • Shift: Full Time, Monday-Friday, 1st Shift 
  • Benefits: Union, Medical, Dental, Vision, Retirement, Vacation
  • Hourly Pay Rate: $29.50

If you enjoy our products, you'll really enjoy being a part of our team!

Position responsibilities: 

  • The Driver Helper assists delivery drivers with delivery processes while ensuring high level of customer service is being provided 

  • This role ensues compliance to all applicable ABC rules and regulations as well as follows company safety procedures 

  • You will attend periodic company meetings to discuss sales goals and new products 

  • Other duties as assigned

Qualifications

Required Education and Experience: 

  • 0 to 1 plus years of general work experience

  • Must be 18 years old

  • Must possess a valid Driver's License 

  • Must be able to frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 175 pounds 

Preferred Education and Experience: 

  • High School Diploma or General Education Degree

Essential Information for Our EmployeesAt the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees, and our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Company policy prohibits discrimination and harassment against any applicant or employee based on any status or basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Please note, if you are an employee in the US moving from one position to another, you may be subject to additional background screening based on the requirements of the new role.Employment Type: FULL_TIME

What Reyes Holdings employees say

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