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Helpdesk Jobs in Forney, TX (NOW HIRING)

Pratt Industries

Machine Helper

Dallas, TX

$14.25 - $17.75/hr

Machine Helper Responsible for all activities associated with assisting Machine Operator and Machine Helpers with running production machines including setup, operation, cleanup, and recommending ...

Penske

Delivery Helper

Grand Prairie, TX · On-site

$21.01/hr

Position: Delivery Helper Scheduled: Days will be discussed during NHO. Wage: $21.01 per hour Benefits - Penske values the well-being of our employees and their families. That's why we offer ...

Dexterra

Kitchen Helper

Dallas, TX · On-site

$14.25 - $16.50/hr

The kitchen helper is responsible for assisting in the overall kitchen operations and maintenance as well as cleaning and sanitizing of designated kitchen areas, tools, equipment, pots, and dishes.

All My Sons Moving & Storage

Mover / Helper

Dallas, TX · On-site

$20 - $150/day

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

Merit Restorations

Project Helper

Dallas, TX · On-site

$15.50 - $20.25/hr

We exist to help people, and the only way we do that at the highest level is by moving as one team , aligned in mission, values, and execution. Our mission: we're a team of people committed to ...

Penske

Delivery Helper

Grand Prairie, TX · On-site

$21.01/hr

Position: Delivery Helper Scheduled: Days will be discussed during NHO. Wage: $21.01 per hour Benefits - Penske values the well-being of our employees and their families. That's why we offer ...

All My Sons Moving & Storage

Mover / Helper

Dallas, TX · On-site

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

Merit Restorations

Project Helper

Dallas, TX · On-site

$15.50 - $20.25/hr

We exist to help people, and the only way we do that at the highest level is by moving as one team , aligned in mission, values, and execution. Our mission: we're a team of people committed to ...

Allied Fire Protection

Alarm Helper

Carrollton, TX · On-site

$15.50 - $19.50/hr

ALARM HELPER Job Responsibilities include but are not limited to: * Learn by paying attention and participating with all that is being asked within all aspects of the fire alarm trade * Assist ...

Dexterra

Kitchen Helper

Dallas, TX · On-site

$14.25 - $16.50/hr

The kitchen helper is responsible for assisting in the overall kitchen operations and maintenance as well as cleaning and sanitizing of designated kitchen areas, tools, equipment, pots, and dishes.

Dexterra

Kitchen Helper

Dallas, TX · On-site

$14.25 - $16.50/hr

The kitchen helper is responsible for assisting in the overall kitchen operations and maintenance as well as cleaning and sanitizing of designated kitchen areas, tools, equipment, pots, and dishes.

Dexterra

Kitchen Helper

Dallas, TX · On-site

$14.25 - $16.50/hr

The kitchen helper is responsible for assisting in the overall kitchen operations and maintenance as well as cleaning and sanitizing of designated kitchen areas, tools, equipment, pots, and dishes.

Tempo Air

Installer Helper

Irving, TX · On-site

$15.25 - $19.50/hr

The Add-On Replacement Helper is a vital member of our HVAC team, responsible for assisting in the installation, replacement, and maintenance of heating, ventilation, and air conditioning (HVAC) ...

New

Penske

Delivery Helper

Grand Prairie, TX · On-site

$21.01/hr

Position: Delivery Helper Scheduled: Days will be discussed during NHO. Wage: $21.01 per hour Benefits - Penske values the well-being of our employees and their families. That's why we offer ...

Dexterra

Kitchen Helper

Dallas, TX

$14.25 - $16.50/hr

The kitchen helper is responsible for assisting in the overall kitchen operations and maintenance as well as cleaning and sanitizing of designated kitchen areas, tools, equipment, pots, and dishes.

Dexterra

Kitchen Helper

Dallas, TX · On-site

$14.25 - $16.50/hr

The kitchen helper is responsible for assisting in the overall kitchen operations and maintenance as well as cleaning and sanitizing of designated kitchen areas, tools, equipment, pots, and dishes.

Merit Restorations

Project Helper

Dallas, TX · On-site

$15.50 - $20.25/hr

We exist to help people, and the only way we do that at the highest level is by moving as one team , aligned in mission, values, and execution. Our mission: we're a team of people committed to ...

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All JobsHelpdesk JobsHelpdesk Jobs in Forney, TX

Helpdesk information

See Forney, TX salary details

$11

$20

$30

How much do helpdesk jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for helpdesk in Forney, TX is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.37 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Forney, TX?

The most popular types of Helpdesk jobs in Forney, TX are:

What are popular job titles related to Helpdesk jobs in Forney, TX?

For Helpdesk jobs in Forney, TX, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Forney, TX look for?

The top searched job categories for Helpdesk jobs in Forney, TX are:

What cities near Forney, TX are hiring for Helpdesk jobs?

Cities near Forney, TX with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Forney, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,380 per year, or $20.9 per hour.

Machine Helper

Pratt Industries

Dallas, TX

$14.25 - $17.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Pratt Industries rating

7.5

Company rating: 7.5 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

45th of 120 rated packaging manufacturers

Job description

Machine Helper

Responsible for all activities associated with assisting Machine Operator and Machine Helpers with running production machines including setup, operation, cleanup, and recommending improvements to operations.

DUTIES AND RESPONSIBILITIES

Monitor quality.

Maximize the utilization of equipment by operating the machinery at available capacity and speed.

Train and assist First and Second Helpers with job duties on the machine.

Cross-train on other machines.

Complete necessary reports in an accurate and timely manner, including but not limited to: Production Data, Machine Operational Status, Safety Data, Quality Data.

Turn in maintenance work orders to supervision for needed repairs. Be proactive in the maintenance of equipment.

Switch duties with First Helper as necessary.

Comply with all company policies and procedures, including safety and maintaining good housekeeping.

Adheres to production schedule. Makes recommendations for optimizing the schedule to meet cost, quality and service goals. Reports any unusual scheduling issues to Supervisor.

Additional duties may be assigned by management.

EDUCATION and/or EXPERIENCE

High school diploma or GED.

Candidates are PREFERRED who offer the following:

Prior work experience in the packaging industry.

6 months' experience in some type of manufacturing operation.

LANGUAGE SKILLS

Able to read and follow instructions on factory masters.

MATHEMATICAL SKILLS

Able to read a tape measure with speed and accuracy. Able to calculate figures and amounts such as percentages, measurement, volume and rate. Able to apply concepts of high school math.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or graphic form. Ability to deal with problems involving one or more concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

May be required to maintain a current Lift Truck Operator License.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee may occasionally be required to sit. The employee must regularly lift and/or move up to 50 to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to wet and/or humid conditions. The employee is occasionally exposed to high, precarious places; fumes or airborne particles; and vibration. The noise level in the work environment is usually loud.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans

Pratt Industries is America's 5th largest paper and packaging company with more than 7,000 highly skilled green collar employees dedicated to the environment and sustainability. Pratt Industries is one of the largest corrugated packaging companies in America, with sophisticated manufacturing facilities in more than twenty states. The company operates several of the most modern, cost effective paper mills in the country, as well as a series of sheet and box plants strategically placed throughout the United States offering a wide range of creative packaging solutions. Pratt Industries is committed to recycling and the environment by harvesting the urban forest.
Pratt Industries offers competitive compensation plans with incentive opportunities, full benefits package including medical, dental, vision, life, disability, All State, Pre-Paid Legal, and 401(k) with company match, paid vacation,paid holidays, and childbearing and parental leave.
Pratt Industries is an Equal Opportunity/Affirmative Action Employer - M/F/V/D

What Pratt Industries employees say

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