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Helpdesk Team Lead Jobs (NOW HIRING)

Crisp & Green

Team Lead

Rogers, MN · On-site

$15 - $16/hr

Our Team Leads lead our front of house team focused on delivering an exceptional guest experience ... Help recruitment and hiring for current and future staffing needs * Train existing crew and new ...

Crisp & Green

Team Lead

Blaine, MN · On-site

$14 - $17.50/hr

Our Team Leads lead our front of house team focused on delivering an exceptional guest experience ... Help recruitment and hiring for current and future staffing needs * Train existing crew and new ...

Apex Space

Help Desk Lead

Los Angeles, CA · On-site

$350/day

Lead and support the Helpdesk team while providing hands-on Tier 1 and Tier 2 technical support. * Monitor, prioritize, assign, and manage helpdesk tickets based on urgency, workload, and technician ...

Interstates

Field Engineer - Team Lead

Sioux Falls, SD · On-site

$90K - $115K/yr

Field Engineer - Team Lead Locations: Omaha, NE | Fort Collins, CO | Sioux Falls, SD | Tulsa, OK ... Provide technical guidance and help team members build strong foundations in electrical ...

NEW Sky Zone

Team Lead

Louisville, KY · On-site

$12 - $14/hr

If you're ready to lead by example and help create unforgettable memories for our guests, we want to hear from you! Apply today to join the team at NEW Sky Zone Louisville and take the next step in ...

New

Long John Silver's

Team Lead

Dayton, OH · On-site

$14 - $16/hr

As a talented Team Lead, you'll develop valuable leadership skills, enhance sales growth, and ... Paid vacations and paid training to help you grow * Comprehensive health, dental, vision, and life ...

Long John Silver's

Team Lead

Cincinnati, OH

$15 - $17/hr

As a talented Team Lead, you'll develop valuable leadership skills, enhance sales growth, and ... Paid vacations and paid training to help you grow * Comprehensive health, dental, vision, and life ...

VETS Raleigh

Team Lead

Raleigh, NC · On-site

$17.50 - $25/hr

Training & development Team Lead - Junk Removal & Truck Driver VETS Junk Removal & Dumpsters - Raleigh, NC Overview VETS Junk Removal & Dumpsters is hiring a Team Lead to help run daily jobs and lead ...

Kelly Services

Team Lead

Dubuque, IA · On-site

$39/hr

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Team Lead today! As part of our promise to talent, Kelly supports those who work with us ...

ADP

Team Lead

Augusta, GA · On-site

In this role, the Team Lead, under the guidance of a Client Service Manager/Payroll Manager ... help you build team and client relationships, identify solutions, and achieve success. Bonus Point ...

Interstates

Field Engineer - Team Lead

Fort Collins, CO · On-site

$90K - $115K/yr

Field Engineer - Team Lead Locations: Omaha, NE | Fort Collins, CO | Sioux Falls, SD | Tulsa, OK ... Provide technical guidance and help team members build strong foundations in electrical ...

Lakemary Center, Inc.

Team Lead

Olathe, KS · On-site

$47K/yr

Are you driven by a passion to lead and help others? Are you someone who maintain strong relationships, while building rapport with individuals served? If yes, Lakemary is looking for a Team Lead for ...

Caring Transitions

Team Lead

Lewis Center, OH · On-site

$22 - $25/hr

The Team Lead also serves as the main on-site point of contact and a liaison between staff and management, helping ensure clear communication, smooth workflow, and a positive client experience. This ...

Caring Transitions

Team Lead

Lewis Center, OH · On-site

$22 - $25/hr

The Team Lead also serves as the main on-site point of contact and a liaison between staff and management, helping ensure clear communication, smooth workflow, and a positive client experience. This ...

Chick-fil-A

Team Lead

Jersey City, NJ · On-site

$22.75 - $25/hr

The Team Lead is a high-level leadership position responsible for managing day-to-day restaurant ... Intentional growth and development to help you reach your professional goals * Competitive pay

Chick-fil-A

Team Lead

Jersey City, NJ

$22.75 - $25/hr

The Team Lead is a high-level leadership position responsible for managing day-to-day restaurant ... Intentional growth and development to help you reach your professional goals * Competitive pay

Sensical Inc.

Team Lead

Solon, OH · On-site

We are currently seeking a dedicated, outgoing, hands-on Team Lead to help keep our production floor running smoothly, safely, and efficiently. In this role, you'll lead a growing crew, support daily ...

Rusty Taco

Team Lead

Tempe, AZ · On-site

Training & development Team Lead | Rusty Taco Status: Hourly, Non-exempt Reports to: General ... Help train and coach new and existing team members on recipes, procedures, and company standards · ...

Rusty Taco

TEAM LEAD

Gilbert, AZ · On-site

Training & development Team Lead | Rusty Taco Status: Hourly, Non-exempt Reports to: General ... Help train and coach new and existing team members on recipes, procedures, and company standards · ...

Apex

Help Desk Lead

Los Angeles, CA · On-site

$80K - $100K/yr

Key Responsibilities • Lead and support the Helpdesk team while providing hands-on Tier 1 and Tier 2 technical support. • Monitor, prioritize, assign, and manage helpdesk tickets based on urgency ...

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Showing results 21-40

All JobsHelpdesk Team Lead Jobs

Helpdesk Team Lead information

See salary details

$21.5K

$63.1K

$118.5K

How much do helpdesk team lead jobs pay per year?

As of Sep 13, 2026, the average yearly pay for helpdesk team lead in the United States is $63,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What is a helpdesk team lead?

Helpdesk Team Leads are professionals responsible for supervising a team of helpdesk technicians who provide technical support to users within an organization. They oversee daily operations, manage team performance, and ensure prompt resolution of IT issues. Their role also includes training staff, handling escalated technical problems, and communicating with other departments to improve support processes. A Helpdesk Team Lead combines technical expertise with strong leadership and communication skills to maintain high standards of customer service.

What are the key skills and qualifications needed to thrive as a helpdesk team lead?

To thrive as a Helpdesk Team Lead, you need strong technical troubleshooting abilities, leadership experience, and a background in IT support, often complemented by a relevant degree or certifications like CompTIA A+ or ITIL. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote support tools, and knowledge bases is critical. Outstanding communication, conflict resolution, and team management skills help you motivate staff and ensure high-quality service. These skills are essential for coordinating effective support operations, resolving escalated issues, and maintaining customer satisfaction.

What are some common challenges faced by a helpdesk team lead and how can they be addressed?

As a Helpdesk Team Lead, you may encounter challenges such as balancing team workload, managing high ticket volumes during peak periods, and ensuring consistent service quality. Effective delegation, setting clear priorities, and fostering open communication within the team are key to overcoming these hurdles. Regular training sessions and performance reviews can also help maintain high standards and provide growth opportunities for team members. Additionally, collaborating closely with other IT departments ensures that complex issues are escalated and resolved efficiently.

What is the difference between Helpdesk Team Lead vs Helpdesk Technician?

AspectHelpdesk Team LeadHelpdesk Technician
CredentialsTypically requires relevant certifications (e.g., CompTIA A+), experience in support rolesUsually requires basic certifications or training, entry-level position
Work EnvironmentSupervises support staff, manages team workflows, interacts with clientsProvides technical support, troubleshoots hardware/software issues
Employer & Industry UsageCommon in IT support departments across various industriesFound in IT support, customer service, and technical support roles

The Helpdesk Team Lead oversees support teams, manages workflows, and ensures service quality, while Helpdesk Technicians focus on resolving technical issues directly for users. The lead role involves more leadership and coordination, whereas technicians handle day-to-day troubleshooting.

What cities are hiring for Helpdesk Team Lead jobs?

Cities with the most Helpdesk Team Lead job openings:

What states have the most Helpdesk Team Lead jobs?

States with the most job openings for Helpdesk Team Lead jobs include:

What are popular job titles related to Helpdesk Team Lead jobs?

For Helpdesk Team Lead jobs, the most frequently searched job titles are:

Helpdesk Team Lead jobs near you
Infographic showing various Helpdesk Team Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $63,130 per year, or $30.4 per hour.

Team Lead

Rogers, MN • On-site

Crisp & Green
Restaurants • 51 - 200 employees
Learn more about Crisp & Greenexternal

$15 - $16/hr

Part-time

Life

Re-posted 25 days ago

Crisp & Green rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Flexible scheduling
  • Access to fitness classes in all restaurants
  • Employee meals discounts
  • Opportunity to grow and advance career
  • Competitive wages

CRISP & GREEN™ is seeking a talented Team Lead to add to our team!

CRISP & GREEN® is where individuals go to experience healthy and delicious food. To ensure that guests receive the best service and food each and every time, we need enthusiastic, positive and motivated leaders. Our Team Leads lead our front of house team focused on delivering an exceptional guest experience.  The Team Lead will lead their team with an eye on the food, feel, and flow of the restaurant each shift.  It is vital that our Team Leads can coach and inspire teams to deliver and maintain the crisp standard.
Position Overview: 

As a Team Lead, you will be in charge of training and development of our FOH teams while maintaining our crisp standards with regards to food safety and quality. You will be a mentor, coach, and leader that our FOH teams will want to emulate. We see the Team Lead as an absolutely vital role in our continued success and growth as a company
Service Lead Duties and Responsibilities: (in addition to Service Crew member responsibilities)
 
  • In charge of day to day operations in the front of house
  • Build a positive atmosphere where our guests always feel welcomed and leave satisfied
  • Help recruitment and hiring for current and future staffing needs
  • Train existing crew and new hires to become confident in their ability to deliver the crisp standard
  • Identify and develop future leaders
  • Challenge your team to become better every day
  • Create and maintain a culture where teammates have the opportunity to learn and grow 
  • Maintain a clean and organized line with properly functioning line equipment
  • Manage food safety through line temps, handwashing and glove use
  • Monitoring secondary shelf lives and enforcing all food safety policies and procedures
  • Clear understanding of operating procedures, recipes, and restaurant handbook
  • Effectively communicate changes to restaurant team including changes to menu, policies, and team member benefits
  • Resolving customer incidents and working to ensure a positive guest experience
  • Assisting with banking, cash handling, and other office paperwork
  • Facilitating marketing, promotions, and events
  • Live and represent the Crisp & Green brand day in and out

Job Requirements:
  • Minimum
    • Previous management/supervisory experience
    • 2 years customer service experience
    • Passion for living a healthy life
    • Able to lift 50lbs
    • Able to stand for long periods of time and work in fast-pace environment
    • Full-time availability with a flexible schedule

  • Preferred
    • Management experience in the restaurant industry
    • Reliable transportation
    • Drive to grow and advance career with CRISP & GREEN

What Crisp & Green employees say

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