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Team Lead It Helpdesk Jobs (NOW HIRING)

Mity-Lite

IT Helpdesk

Orem, UT · On-site

$22 - $25/hr

IT Helpdesk Pay Range: $22-$25/Hour Position: Full-Time - In Office Location: Orem, Utah About MITY ... Our team is guided by four core values: Make It Safe; Improve Each Day; Trust Is Key; You Matter.

SBT Global, Inc.

IT Helpdesk

Plymouth, MI · On-site

Qualifications * 5+ years of hands-on IT support or Helpdesk experience . * Strong experience supporting Windows 10/11 environment Preferred Qualifications: * Experience with PowerShell or basic ...

Acura of Rochester

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

Ability to work independently as needed and as part of a team * Must be willing to be flexible in ... The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The ...

NextHop AI

IT Helpdesk Engineer

Santa Clara, CA · On-site

$90K - $120K/yr

... team. This role is pivotal in designing, implementing, and maintaining our IT systems to support ... Lead large-scale IT projects, such as office build-outs, IT system overhauls, and cloud migrations ...

M&K Truck Centers

IT Helpdesk Technician

Wyoming, MI · On-site

$45K - $55K/yr

We're looking for a skilled and detailed‑driven IT helpdesk technician who would be primarily responsible in assisting users request via phone, email & chat and on occasion in person, some travel ...

Arthur Lawrence

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IT Helpdesk Specialist

Honolulu, HI · On-site

$30 - $35/hr

Title: IT Helpdesk Specialist Location: Honolulu, Hawai Payrate: $30/h-$35/h IT Technician - Retail Technology | Contract We are seeking an experienced IT Technician to provide Tier 1/Tier 2 and ...

Rocket Lab USA

IT Rocket Lab's IT team is responsible for how our global teams access information and run ... As the IT Support - Team Lead, you will oversee the day-to-day functions of the Service Desk ...

New

Bartlett, Pringle & Wolf, LLP

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IT Helpdesk Technician

Santa Barbara, CA · On-site

$75K - $90K/yr

This individual will interact with team members from all departments and levels within the firm ... IT support for new team members Documentation & Knowledge Management ● Create and update help ...

New

Eaton Corporation

Lead IT Auditor

Beachwood, OH · On-site

$97K - $143K/yr

The Lead IT Auditor will be responsible for coordinating the planning, organization, and execution ... The role will also assist the Global IT Audit & SOX management team in overseeing IT audit ...

Constellation West

IT HELPDESK SPECIALIST

Ashburn, GA · On-site

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. IT HELPDESK SPECIALIST Full Time ...

Houlihan Lokey, Inc.

Project Lead, IT

New York, NY · On-site

$145K - $175K/yr

Our unmatched transaction volumes provide differentiated, data-driven perspectives that help our ... Collaborate with stakeholders, vendors, and team members for timely delivery and customer ...

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All JobsTeam Lead It Helpdesk Jobs

Team Lead It Helpdesk information

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$63.1K

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How much do team lead it helpdesk jobs pay per year?

As of Sep 14, 2026, the average yearly pay for team lead it helpdesk in the United States is $63,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $78,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Team Lead It Helpdesk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $63,130 per year, or $30.4 per hour.

IT Helpdesk

Orem, UT • On-site

Mity-Lite
Furniture Manufacturing • 201 - 500 employees
Learn more about Mity-Liteexternal

$22 - $25/hr

Full-time

Posted 19 days ago

Job description

IT Helpdesk
Pay Range: $22-$25/Hour
Position: Full-Time - In Office
Location: Orem, Utah
About MITY Inc.
MITY Inc. is a leading manufacturer of commercial furniture and seating solutions headquartered in Orem, Utah. Since 1987, we have grown into a family of trusted brands, including MityLite, Holsag, Bertolini, and Broda.
Our team is guided by four core values: Make It Safe; Improve Each Day; Trust Is Key; You Matter. These values shape how we work together, support our customers, and continuously improve our organization.
About the Role
MITY Inc. is seeking a dependable Help Desk Technician to provide frontline technical support to employees across the organization. This position helps maintain a reliable and efficient technology environment by resolving technical issues, supporting employee onboarding and offboarding, and keeping workplace technology running smoothly.
The ideal candidate enjoys solving problems, communicates clearly, and takes pride in helping others succeed. This is an excellent opportunity for someone who wants to build their IT expertise while supporting both office and manufacturing operations.
What You'll Own and Support
  • Respond to employee support requests through phone, email, chat, and the IT ticketing system. Monitor assigned queues, prioritize requests, and keep employees informed throughout the resolution process.
  • Diagnose and resolve common hardware, software, network, account, and application issues, escalating complex, urgent, or recurring problems when appropriate.
  • Install, configure, maintain, and troubleshoot computers, printers, mobile devices, peripherals, and approved business applications.
  • Assist with device deployments, software updates, equipment replacements, and other technology refresh projects.
  • Support employee onboarding and offboarding, including account provisioning, equipment setup, access management, and secure deprovisioning.
  • Maintain accurate service tickets documenting reported issues, troubleshooting steps, employee communication, and resolutions.
  • Provide first-level support for manufacturing-floor technology, including workstations, printers, barcode scanners, handheld devices, and other production-related equipment.
  • Support conference-room technology, shared devices, and office productivity tools to minimize disruptions to business operations.
  • Coordinate with internal IT team members and external vendors to resolve issues efficiently and communicate recurring problems or trends to senior IT staff.
  • Maintain knowledge-base articles, FAQs, and standard procedures; educate employees on technology best practices; and follow all information-security, data-privacy, and access-control requirements.

What We're Looking For
An associate degree in Information Technology, Computer Science, or a related field is preferred. An equivalent combination of education, training, and relevant experience will also be considered.
Previous experience in a help desk, technical support, customer service, or similar IT support role is preferred. Candidates should be comfortable installing and troubleshooting computers, printers, mobile devices, and related equipment.
Practical knowledge of Windows, Microsoft 365, and basic networking concepts is important. Familiarity with macOS, Active Directory, account provisioning, and ticketing platforms such as Jira, ServiceNow, or Freshservice is helpful.
Strong problem-solving, organization, and time-management skills are essential. The successful candidate will communicate clearly, provide excellent customer service, and work effectively both independently and as part of a team.
Work Environment and Schedule
This is a full-time, in-office position based in Orem, Utah. The Help Desk Technician will provide support in both office and manufacturing environments and may travel between nearby company facilities as needed.

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