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Helpdesk Support Team Lead Jobs (NOW HIRING)

Ben & Jerrys CT/RI/NJ

Team Lead

South Windsor, CT · On-site

$20 - $24/hr

Guide, motivate, and support team members through busy rushes while keeping service friendly ... Experience in food service or retail is helpful but not required if you bring strong people skills ...

East Bank Club

Team Lead

Chicago, IL

$22/hr

The Market Team Lead works alongside the team while fostering a positive, collaborative work environment and helping develop future Market Clerks through ongoing coaching, training, and support. Pay ...

Labcorp

Support Services Team Lead

Renton, WA · On-site

$23.50 - $29/hr

Help lead the team in their daily processes and procedures * Assist with preparation of laboratory specimens for analysis and testing * Oversee routing of specimens to their respective prep areas

The Goddard School

Team Lead

Houston, TX · On-site

$32K - $40K/yr

We are a fun loving preschool looking for early childhood management members to help us shape young children's minds! Team Lead Compensation and Benefits: * Competitive Pay * Health Insurance

The Goddard School

Team Lead

Spring, TX · On-site

$32K - $40K/yr

We are a fun loving preschool looking for early childhood management members to help us shape young children's minds! Team Lead Compensation and Benefits: * Competitive Pay * Health Insurance

Oracle

Support Team Leader

Seattle, WA · On-site

The Support Team Leader is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing ...

Long John Silver's

Team Lead

Alexandria, KY · On-site

$14 - $16/hr

Support daily restaurant operations to increase sales and maintain high-quality service * Address ... Paid vacations and paid training to help you grow * Comprehensive health, dental, vision, and life ...

ADP

Team Lead

Augusta, GA · On-site

The team lead provides high level technical application software support and coaching to resolve ... help you build team and client relationships, identify solutions, and achieve success. Bonus Point ...

Ameristaff

Team Lead

Fieldale, VA · On-site

$22 - $24/hr

AmeriStaff is currently recruiting for a Team Lead with a company that makes materials enhancing ... Since 1985, AmeriStaff Employment & Staffing Solutions has been providing staffing support to ...

Kelly Services

Team Lead

Dubuque, IA · On-site

$39/hr

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Team Lead today! As part of our promise to talent, Kelly supports those who work with us ...

VETS Raleigh

Team Lead

Raleigh, NC · On-site

$17.50 - $25/hr

Team Lead - Junk Removal & Truck Driver VETS Junk Removal & Dumpsters - Raleigh, NC Overview VETS Junk Removal & Dumpsters is hiring a Team Lead to help run daily jobs and lead a small crew. This ...

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Helpdesk Support Team Lead information

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How much do helpdesk support team lead jobs pay per year?

As of Sep 15, 2026, the average yearly pay for helpdesk support team lead in the United States is $63,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $78,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Helpdesk Support Team Lead job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 87% Full Time, 6% Part Time, 3% Contract, and 3% Summer. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $63,130 per year, or $30.4 per hour.

Team Lead

South Windsor, CT • On-site

Ben & Jerrys CT/RI/NJ
See more jobs at Ben & Jerrys CT/RI/NJexternal

$20 - $24/hr

Part-time

Re-posted 20 days ago

Job description

Team Lead


Company Overview

Ben & Jerry's is known for scooping up inventive flavors and creating a fun, values-driven experience for every guest. Our shops are where great ice cream, friendly service, and a welcoming atmosphere all come together.

We are building teams of people who care about service, enjoy working with others, and are ready to grow their leadership skills in a fast-paced, guest-focused environment.


The Opportunity

As a Team Lead, you will run the shift, lead the scoop squad, and make sure every guest leaves happier than when they arrived. This is a hands-on leadership role where you guide the team, solve problems on the fly, and keep the shop operating smoothly from open to close.

This role is a strong next step if you are ready to move beyond a crew role into real leadership responsibility. You will gain experience in shift management, coaching, and store operations in a supportive, fun setting with clear opportunities to grow.


What You'll Do
  • Lead your shift from open to close as the on-duty decision-maker, keeping the shop running smoothly and on time.
  • Guide, motivate, and support team members through busy rushes while keeping service friendly, accurate, and efficient.
  • Handle cash, deposits, and daily operational tasks accurately, following store procedures and standards.
  • Deliver standout guest service, address concerns in the moment, and turn issues into positive experiences.
  • Run pre-shift huddles, communicate the plan for the day, and keep everyone aligned on priorities and goals.
  • Train and coach new and existing team members so they understand standards and feel confident on shift.
  • Maintain shop standards in cleanliness, safety, and product quality, especially when store leadership is not present.
  • Jump in wherever needed—scooping, cleaning, restocking—to keep the team and guests taken care of.
What Success Looks Like
  • Within your first few months, you consistently run smooth, on-time shifts with minimal escalation needed from store leadership.
  • Your teammates know what to expect each shift, feel supported, and look to you for clear direction and problem-solving.
  • Guest feedback and in-shop interactions reflect friendly, fast, and attentive service, even during peak rush periods.
  • Cash handling, deposits, and daily operational checklists on your shifts are completed accurately, reliably, and on schedule.
What We're Looking For
  • Experience in food service or retail is helpful but not required if you bring strong people skills and leadership potential.
  • Clear, friendly communication skills and the ability to keep the team organized and calm during busy times.
  • Reliability your team can count on, including showing up on time and following through on responsibilities and commitments.
  • Interest in growing your leadership skills, taking ownership of each shift, and contributing to a positive, fun shop culture.
Compensation and Benefits
  • Pay rate: $20–$24 per hour, including tips.
  • Flexible schedules, including nights and weekends.
  • Career growth opportunities and hands-on leadership training.
  • Fun, values-driven workplace environment.
How to Apply

If you are ready to step into a leadership role and help create great experiences for every guest, apply today to join the Ben & Jerry's team as a Team Lead.