ZipRecruiter

Log In

1

Helpdesk Network Technician Jobs (NOW HIRING)

Inspired Technologies

Network Technician

Bunnell, FL · On-site

$35K - $55K/yr

Technician receives customer service requests via phone or email to perform remote or onsite ... Has a desire to help others * Is comfortable meeting and speaking to new people * Excellent ...

Grid4 Communications

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

Network Technician I Technical Operations - Troy, MI | Full-Time Are you a motivated, detail ... Previous NOC or help desk experience What we'll bring to the table: * Work-life balance * Vibrant ...

Atria Senior Living, Inc.

Network Technician

Louisville, KY · On-site

$22.50 - $29/hr

Overview We create communities where employees thrive in their work, helping our residents thrive ... Apply now! Responsibilities The Network Technician is responsible for the installation and ...

Grid4 Communications

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

Network Technician I Technical Operations - Troy, MI | Full-Time Are you a motivated, detail ... Previous NOC or help desk experience What we'll bring to the table: * Work-life balance * Vibrant ...

Grid4 Communications

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

Network Technician I Technical Operations - Troy, MI | Full-Time Are you a motivated, detail ... Previous NOC or help desk experience What we'll bring to the table: * Work-life balance * Vibrant ...

Black Box Corporation

Network Technician

San Francisco, CA · On-site

$27.75 - $35.75/hr

... Technician - Network with a proven track record in: Racking and stacking of network devices Cable ... help customers design, deploy and manage their IT infrastructure. Through our values, such as ...

Grid4 Communications

Network Technician II

Troy, MI · On-site

$49K - $71K/yr

Network Technician II Are you a goal-oriented professional who thrives on helping people and providing superior customer service? Then this role might be perfect for you! This is a great opportunity ...

Grid4 Communications

Network Technician II

Troy, MI · On-site

$49K - $71K/yr

Network Technician II Are you a goal-oriented professional who thrives on helping people and providing superior customer service? Then this role might be perfect for you! This is a great opportunity ...

Intechgrate Systems

Network Technician

Sarasota, FL · On-site

$40K - $55K/yr

For over 20 years, we've helped small to medium businesses in a wide array of industries solve ... Flexible vacation and personal time The Network Technician is responsible for handling support of ...

Black Box

Network Technician

San Francisco, CA · On-site

$27.75 - $35.75/hr

... several Technician - Network with a proven track record in: • Racking and stacking of network ... help customers design, deploy and manage their IT infrastructure. Through our values, such as ...

previous pagenext page

Showing results 21-40

All JobsTechnology JobsNetworking JobsNetwork Technician JobsHelpdesk Network Technician Jobs

Helpdesk Network Technician information

See salary details

$12

$23

$33

How much do helpdesk network technician jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for helpdesk network technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What cities are hiring for Helpdesk Network Technician jobs?

Cities with the most Helpdesk Network Technician job openings:

What states have the most Helpdesk Network Technician jobs?

States with the most job openings for Helpdesk Network Technician jobs include:

What are popular job titles related to Helpdesk Network Technician jobs?

For Helpdesk Network Technician jobs, the most frequently searched job titles are:

Network Technician (Tier 1)

San Antonio, TX • On-site

TengoInternet
Wireless Telecommunications Carriers • 1 - 10 employees
Learn more about TengoInternetexternal

$16 - $24/hr

Full-time

Re-posted 2 days ago

Job description

JOB TITLE:  JOB TITLE: NETWORK TECHNICIAN TIER 1

REPORTS TO:  NETWORK SUPPORT MANAGER

SALARY RANGE: $16 - $24 /HR + Benefits

A growing 22-year-old company located near the Quarry Shopping Center and the San Antonio Zoo is seeking a Network Technician to work in a values-based team environment.

Job Mission

The Network Technician I is responsible for providing first-level technical support to customers by diagnosing, troubleshooting, and resolving basic hardware, software, and connectivity issues. This role serves as the first point of contact for monitoring alerts, customer inquiries, and service requests.

The Network Technician I works to resolve issues on the first interaction whenever possible while maintaining a customer-service-oriented environment focused on problem detection, resolution, and escalation when necessary. This position supports senior technicians and assists with network installations, maintenance, and operational tasks while developing technical expertise.

Job OutcomesResponsibilities
  • Provide first-level technical support for customer network issues and service requests
  • Monitor network alerts and respond to service tickets in a timely manner
  • Troubleshoot basic connectivity issues involving routers, switches, access points, and client devices
  • Escalate complex technical issues to senior technicians with clear documentation of the troubleshooting steps performed
  • Provide professional and courteous phone and email support for customers
  • Maintain ownership of assigned tickets and follow through to resolution or proper escalation
  • Communicate status updates to customers and internal stakeholders as needed
  • Assist senior technicians with network installations, upgrades, and equipment staging
  • Perform basic device configuration and hardware replacements as directed
  • Accurately document troubleshooting steps, resolutions, and service activities within the ticketing system
  • Support operational processes by following established procedures and documentation standards
  • Be prompt and available during scheduled hours to ensure proper support coverage
  • Participate in scheduled on-call rotations as required
  • Assist with maintaining accurate service records and work orders
  • Support team members in resolving cases and maintaining service quality
  • Other duties as assigned
Job CompetenciesProfessional Attributes
  •  Ability to quickly learn new technologies and troubleshooting methods
  •  Positive attitude with customers and team members
  •  Strong phone etiquette and customer service skills
  •  Ability to multitask while maintaining strong attention to detail
  •  Basic technical troubleshooting and problem-solving skills
  •  Ability to work effectively in a team environment
  •  High level of initiative and willingness to learn
  •  Good time management and organizational skills
  •  Clear written and verbal communication skills
  •  Ability to remain calm and professional in stressful situations
  •  Ability to follow established procedures and instructions
  •  Professional customer-facing presence when assisting with field work
  •  Basic mechanical aptitude and comfort working with technology equipment
  •  Comfortable working on ladders and in field environments when assisting with installations
  •  High regard for personal safety when performing work
Education / Training
  • Associate's Degree in Computer Science, Computer Information Systems, or equivalent work experience preferred but not required.

Preferred certifications include one or more of the following:

  • CompTIA Network+ (Must obtain with 90 days of employment)
  • CWT (Certified Wireless Technician)
  • CompTIA A+
  • Entry-level networking certifications or relevant technical coursework

Experience Requirements:

  • 0–2 years of technical support, help desk, or network operations experience preferred
    Basic familiarity with troubleshooting wired and wireless networks is beneficial
Other Requirements
  •  Valid driver's license
  •  Must be authorized to work in the United States
  •  Passport or ability to obtain a passport
  •  Ability to pass drug screening and background check