Helpdesk Support
$19 - $25.50/hr
Job Title : Helpdesk Support Location: Phoenix, AZ / St. Petersburg, FL Duration: Contract Imaging ... Break-fix/troubleshooting Asset/inventory management Experience in customer support, good ...
Helpdesk Support
$19 - $25.50/hr
Job Title : Helpdesk Support Location: Phoenix, AZ / St. Petersburg, FL Duration: Contract Imaging ... Break-fix/troubleshooting Asset/inventory management Experience in customer support, good ...
Helpdesk Analyst
Tampa, FL · On-site
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...
Helpdesk Analyst
Tampa, FL · On-site
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...
Helpdesk Analyst
Tampa, FL · On-site
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...
Helpdesk Analyst
Tampa, FL · On-site
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...
Helpdesk Analyst
Tampa, FL · On-site
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...
Helpdesk Analyst
Tampa, FL · On-site
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...
Helpdesk Analyst
Tampa, FL · On-site
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...
Helpdesk Analyst
Tampa, FL · On-site
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...
Helpdesk Analyst
Tampa, FL · On-site
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...
Helpdesk Analyst
Tampa, FL · On-site
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...
Helpdesk Analyst
Tampa, FL · On-site
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...
Helpdesk Analyst
Tampa, FL · On-site
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...
Helpdesk Analyst
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...
Helpdesk Analyst
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...
Helpdesk Analyst
Tampa, FL · On-site
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...
Helpdesk Analyst
Tampa, FL · On-site
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...
Helpdesk Analyst
Tampa, FL · On-site
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...
Helpdesk Analyst
Tampa, FL · On-site
$19.25 - $26.50/hr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...
Helpdesk Technician
Tampa, FL · On-site
$64K - $86K/yr
Provides Systems Administration and manages the functionality and efficiency of a group of ... Internal mobility team is dedicated to helping you own your career. * Professional growth ...
Helpdesk Technician
Tampa, FL · On-site
$64K - $86K/yr
Provides Systems Administration and manages the functionality and efficiency of a group of ... Internal mobility team is dedicated to helping you own your career. * Professional growth ...
Helpdesk Analyst
Tampa, FL · On-site
$59K - $77K/yr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...
Helpdesk Analyst
Tampa, FL · On-site
$59K - $77K/yr
The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...
Helpdesk Support
$19 - $25.50/hr
Helpdesk Support Location: St. Petersburg, FL Duration: CTH 1. Imaging / re-imaging laptops & desktops 2. Troubleshooting technical laptop and desktop issues (Windows & applications) 3. ...
Helpdesk Support
$19 - $25.50/hr
Helpdesk Support Location: St. Petersburg, FL Duration: CTH 1. Imaging / re-imaging laptops & desktops 2. Troubleshooting technical laptop and desktop issues (Windows & applications) 3. ...
Helpdesk Support
$19 - $25.50/hr
Helpdesk Support Location: St. Petersburg, FL Duration: CTH 1. Imaging / re-imaging laptops & desktops 2. Troubleshooting technical laptop and desktop issues (Windows & applications) 3. ...
Helpdesk Support
$19 - $25.50/hr
Helpdesk Support Location: St. Petersburg, FL Duration: CTH 1. Imaging / re-imaging laptops & desktops 2. Troubleshooting technical laptop and desktop issues (Windows & applications) 3. ...
L1 Helpdesk Analyst
Saint Petersburg, FL · On-site
$19.50 - $26.50/hr
Active Directory / Entra ID user management * VPN troubleshooting * Printer and network ... helpdesk or MSP experience * Strong Windows troubleshooting capability * Microsoft 365 ...
Quick apply
L1 Helpdesk Analyst
Saint Petersburg, FL · On-site
$19.50 - $26.50/hr
Active Directory / Entra ID user management * VPN troubleshooting * Printer and network ... helpdesk or MSP experience * Strong Windows troubleshooting capability * Microsoft 365 ...
L1 Helpdesk Analyst
$19.50 - $26.50/hr
Active Directory / Entra ID user management * VPN troubleshooting * Printer and network ... helpdesk or MSP experience * Strong Windows troubleshooting capability * Microsoft 365 ...
Quick apply
L1 Helpdesk Analyst
$19.50 - $26.50/hr
Active Directory / Entra ID user management * VPN troubleshooting * Printer and network ... helpdesk or MSP experience * Strong Windows troubleshooting capability * Microsoft 365 ...
L1 Helpdesk Analyst
Saint Petersburg, FL · On-site
$19.75 - $26.75/hr
Active Directory / Entra ID user management * VPN troubleshooting * Printer and network ... helpdesk or MSP experience * Strong Windows troubleshooting capability * Microsoft 365 ...
L1 Helpdesk Analyst
Saint Petersburg, FL · On-site
$19.75 - $26.75/hr
Active Directory / Entra ID user management * VPN troubleshooting * Printer and network ... helpdesk or MSP experience * Strong Windows troubleshooting capability * Microsoft 365 ...
L1 Helpdesk Analyst
Saint Petersburg, FL · On-site
$19.75 - $26.75/hr
Active Directory / Entra ID user management * VPN troubleshooting * Printer and network ... helpdesk or MSP experience * Strong Windows troubleshooting capability * Microsoft 365 ...
L1 Helpdesk Analyst
Saint Petersburg, FL · On-site
$19.75 - $26.75/hr
Active Directory / Entra ID user management * VPN troubleshooting * Printer and network ... helpdesk or MSP experience * Strong Windows troubleshooting capability * Microsoft 365 ...
Helpdesk Support
Saint Petersburg, FL · On-site
$19 - $25.50/hr
1. Imaging / re-imaging laptops & desktops 2. Troubleshooting technical laptop and desktop issues (Windows & applications) 3. Decommissioning end-of-lease desktops & laptops 4. Diagnosing laptop ...
Helpdesk Support
Saint Petersburg, FL · On-site
$19 - $25.50/hr
1. Imaging / re-imaging laptops & desktops 2. Troubleshooting technical laptop and desktop issues (Windows & applications) 3. Decommissioning end-of-lease desktops & laptops 4. Diagnosing laptop ...
Campus Systems Lead
Bradenton, FL · On-site
This role will be managing a complex, 24/7 boarding school with an elite athletic program that requires more than a SIS administrator or a helpdesk manager. This role will own the full ecosystem of ...
Campus Systems Lead
Bradenton, FL · On-site
This role will be managing a complex, 24/7 boarding school with an elite athletic program that requires more than a SIS administrator or a helpdesk manager. This role will own the full ecosystem of ...
Helpdesk Manager information
See Riverview, FL salary details
$33.4K - $40.5K
1% of jobs
$40.5K - $47.6K
6% of jobs
$47.6K - $54.6K
8% of jobs
$59.8K is the 25th percentile. Wages below this are outliers.
$54.6K - $61.7K
13% of jobs
$61.7K - $68.7K
14% of jobs
The median wage is $72K / yr.
$68.7K - $75.8K
17% of jobs
$75.8K - $82.8K
13% of jobs
$85.7K is the 75th percentile. Wages above this are outliers.
$82.8K - $89.9K
8% of jobs
$89.9K - $96.9K
7% of jobs
$96.9K - $104K
7% of jobs
$104K - $111K
5% of jobs
$33.4K
$74.7K
$111K
How much do helpdesk manager jobs pay per year?
As of Aug 28, 2026, the average yearly pay for helpdesk manager in Riverview, FL is $74,726.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,900.00 and $89,200.00 per year, depending on experience, location, and employer.
What does a helpdesk manager do?
A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.
What are the key skills and qualifications needed to thrive as a helpdesk manager?
To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.
What are some common challenges faced by helpdesk managers, and how can they be addressed?
Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.
What is the difference between Helpdesk Manager vs IT Support Specialist?
| Aspect | Helpdesk Manager | IT Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree in IT or related field, certifications like HDI Support Center Manager | Associate's or Bachelor's degree, certifications like CompTIA A+ |
| Work Environment | Oversees helpdesk teams, manages support processes | Provides technical support directly to users |
| Employer & Industry Usage | Common in large organizations, IT departments | Found in various industries, including corporate, healthcare, education |
The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.
What are the most commonly searched types of Helpdesk jobs in Riverview, FL?
The most popular types of Helpdesk jobs in Riverview, FL are:
What cities near Riverview, FL are hiring for Helpdesk Manager jobs?
Cities near Riverview, FL with the most Helpdesk Manager job openings:
Helpdesk Support
Saint Petersburg, FL
krg technology inc •
IT Services • 201 - 500 employees201 - 500 employees
$19 - $25.50/hr
Full-time
Re-posted 8 days ago
Job description
Job Description
Job Title : Helpdesk Support
Location: Phoenix, AZ / St. Petersburg, FL
Duration: Contract
Job Description:
Imaging/reimaging of laptops/desktops for Windows and Mac OS (preferred).
Break-fix/troubleshooting
Asset/inventory management
Experience in customer support, good communication skill and should be pro-active.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About KRG Technologies
Sourced by ZipRecruiter
KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Valencia, CA, US
Year founded
2003