We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
Restaurant Manager
Cheshire, CT · On-site
$900/wk
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
Quick apply
Restaurant Manager
Cheshire, CT · On-site
$900/wk
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
Restaurant Manager
Cheshire, CT · On-site
$900/wk
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
Quick apply
Restaurant Manager
Cheshire, CT · On-site
$900/wk
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
Restaurant Manager
Portland, CT · On-site
$900/wk
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
Quick apply
Restaurant Manager
Portland, CT · On-site
$900/wk
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
Quick apply
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
Restaurant Manager
Durham, CT · On-site
$900/wk
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
Quick apply
Restaurant Manager
Durham, CT · On-site
$900/wk
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
Restaurant Manager
Middlefield, CT · On-site
$900/wk
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
Quick apply
Restaurant Manager
Middlefield, CT · On-site
$900/wk
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
Restaurant Manager
Meriden, CT · On-site
$900/wk
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
Quick apply
Restaurant Manager
Meriden, CT · On-site
$900/wk
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
Restaurant Manager
Middletown, CT · On-site
$900/wk
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
Quick apply
Restaurant Manager
Middletown, CT · On-site
$900/wk
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
Restaurant Manager
Middletown, CT · On-site
$900/wk
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
Quick apply
Restaurant Manager
Middletown, CT · On-site
$900/wk
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
Quick apply
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
Quick apply
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
Restaurant Manager
Meriden, CT · On-site
$900/wk
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
Restaurant Manager
Meriden, CT · On-site
$900/wk
We are looking for a Restaurant Manager to help manage our Dunkin' Team! At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate ...
Helpdesk Manager information
See Madison, CT salary details
$35.1K - $42.5K
1% of jobs
$42.5K - $49.9K
6% of jobs
$49.9K - $57.3K
8% of jobs
$62.7K is the 25th percentile. Wages below this are outliers.
$57.3K - $64.7K
13% of jobs
$64.7K - $72.1K
14% of jobs
The median wage is $75.5K / yr.
$72.1K - $79.5K
17% of jobs
$79.5K - $86.9K
13% of jobs
$89.9K is the 75th percentile. Wages above this are outliers.
$86.9K - $94.3K
8% of jobs
$94.3K - $101.7K
7% of jobs
$101.7K - $109K
7% of jobs
$109K - $116.4K
5% of jobs
$35.1K
$78.4K
$116.4K
How much do helpdesk manager jobs pay per year?
As of Aug 12, 2026, the average yearly pay for helpdesk manager in Madison, CT is $78,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,700.00 and $93,500.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a helpdesk manager?
To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.
What does a helpdesk manager do?
A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.
What is the difference between Helpdesk Manager vs IT Support Specialist?
| Aspect | Helpdesk Manager | IT Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree in IT or related field, certifications like HDI Support Center Manager | Associate's or Bachelor's degree, certifications like CompTIA A+ |
| Work Environment | Oversees helpdesk teams, manages support processes | Provides technical support directly to users |
| Employer & Industry Usage | Common in large organizations, IT departments | Found in various industries, including corporate, healthcare, education |
The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.
What are some common challenges faced by helpdesk managers, and how can they be addressed?
Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.
What cities near Madison, CT are hiring for Helpdesk Manager jobs? Cities near Madison, CT with the most Helpdesk Manager job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 2 days ago
Dunkin' rating
4.7
Based on 2,230 frontline employees who took The Breakroom Quiz
78th of 106 rated fast food restaurants
Job description
We are looking for a Restaurant Manager to help manage our Dunkin' Team!
At Dunkin', we're all about great beverages, delicious food, and creating moments that matter. We're looking for a passionate, driven, and energetic leader to join our team as aRestaurant Manager. If you thrive in a fast-paced environment, love leading a team, and enjoy making people smile, this is the role for you!
What You'll Do:
As a Dunkin' Restaurant Manager, you'll be the heartbeat of the store, responsible for:
- Leading and motivating a high-performing team to deliver exceptional guest experiences
- Managing daily operations including inventory, scheduling, and cash handling
- Ensuring compliance with food safety, sanitation, and brand standards
- Driving sales and profitability through effective cost control and marketing initiatives
- Recruiting, training, and developing team members for growth and success
- Creating a positive, inclusive, and fun work environment
What We're Looking For:
- 1-3 years of restaurant or retail management experience (QSR experience a plus!)
- Strong leadership, communication, and organizational skills
- A hands-on, can-do attitude with a passion for customer service
- Ability to work flexible hours, including weekends and holidays
- Fluent in English
- Math and financial management
- Restaurant, retail, or supervisory experience
- At least 18 years of age
- High School diploma, or equivalent
Perks & Benefits:
- Competitive salary + performance-based bonuses
- Paid time off and flexible scheduling
- Health, dental, and vision insurance options
- Employee discounts and recognition programs
- Discounted tuition for you and your family through SNHU
- Opportunities for advancement in a growing, loved brand
- Great benefits including 401(k) retirement plan with company match, health and vision insurance, short-term and accidental insurance through our partner Aflac
Join Us:
Be part of a brand that fuels the world with coffee and positivity. Apply today and bring your leadership to the next level with Dunkin'!
Company IntroductionALL IN'
Join us. Because Dunkin' runs on you and we'll be runnin' beside you every step of the way.
At DUNKIN' you bring so much more to our day than just a great cup of coffee. YOU brighten us up-helping refuel us with positive energy and ambition. Are you all in for your next career opportunity? WE'RE ALL IN!
About Dunkin
Sourced by ZipRecruiter
Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.
Industry
Food and beverage stores, retail and food services and drinking places
Company size
10,000+ Employees
Headquarters location
Canton, MA, US