Helpdesk Analyst
$19 - $26/hr
Role Name: System Analyst / Helpdesk Duration: 12 Months Location: Columbia, SC, 29210 DAILY DUTIES / RESPONSIBILITIES: * Configures and installs software for IT users' desktops and laptops.
Helpdesk Analyst
$19 - $26/hr
Role Name: System Analyst / Helpdesk Duration: 12 Months Location: Columbia, SC, 29210 DAILY DUTIES / RESPONSIBILITIES: * Configures and installs software for IT users' desktops and laptops.
Helpdesk Specialist I
Shaw Air Force Base, SC · On-site
Helpdesk Specialist I Location: Shaw AFB, SC This position is pending contract award. Job ... Manage SIPR PKI program; * Coordinate on Firewall Exemption Requests (FERs)/Bluecoat Exemption ...
Helpdesk Specialist I
Shaw Air Force Base, SC · On-site
Helpdesk Specialist I Location: Shaw AFB, SC This position is pending contract award. Job ... Manage SIPR PKI program; * Coordinate on Firewall Exemption Requests (FERs)/Bluecoat Exemption ...
Helpdesk Specialist I
Shaw Air Force Base, SC · On-site
Helpdesk Specialist I Location: Shaw AFB, SC This position is pending contract award. Job ... Manage SIPR PKI program; * Coordinate on Firewall Exemption Requests (FERs)/Bluecoat Exemption ...
Helpdesk Specialist I
Shaw Air Force Base, SC · On-site
Helpdesk Specialist I Location: Shaw AFB, SC This position is pending contract award. Job ... Manage SIPR PKI program; * Coordinate on Firewall Exemption Requests (FERs)/Bluecoat Exemption ...
Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job ... Manage SIPR PKI program; * Coordinate on Firewall Exemption Requests (FERs)/Bluecoat Exemption ...
Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job ... Manage SIPR PKI program; * Coordinate on Firewall Exemption Requests (FERs)/Bluecoat Exemption ...
Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job ... Manage SIPR PKI program; * Coordinate on Firewall Exemption Requests (FERs)/Bluecoat Exemption ...
Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job ... Manage SIPR PKI program; * Coordinate on Firewall Exemption Requests (FERs)/Bluecoat Exemption ...
Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job ... Manage SIPR PKI program; * Coordinate on Firewall Exemption Requests (FERs)/Bluecoat Exemption ...
Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job ... Manage SIPR PKI program; * Coordinate on Firewall Exemption Requests (FERs)/Bluecoat Exemption ...
Helpdesk Specialist I
Shaw Air Force Base, SC · On-site
Helpdesk Specialist I Location: Shaw AFB, SC This position is pending contract award. Job ... Manage SIPR PKI program; * Coordinate on Firewall Exemption Requests (FERs)/Bluecoat Exemption ...
Helpdesk Specialist I
Shaw Air Force Base, SC · On-site
Helpdesk Specialist I Location: Shaw AFB, SC This position is pending contract award. Job ... Manage SIPR PKI program; * Coordinate on Firewall Exemption Requests (FERs)/Bluecoat Exemption ...
Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job ... Manage SIPR PKI program; * Coordinate on Firewall Exemption Requests (FERs)/Bluecoat Exemption ...
Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job ... Manage SIPR PKI program; * Coordinate on Firewall Exemption Requests (FERs)/Bluecoat Exemption ...
Helpdesk Specialist I
Shaw Air Force Base, SC · On-site
Helpdesk Specialist I Location: Shaw AFB, SC This position is pending contract award. Job ... Manage SIPR PKI program; * Coordinate on Firewall Exemption Requests (FERs)/Bluecoat Exemption ...
Helpdesk Specialist I
Shaw Air Force Base, SC · On-site
Helpdesk Specialist I Location: Shaw AFB, SC This position is pending contract award. Job ... Manage SIPR PKI program; * Coordinate on Firewall Exemption Requests (FERs)/Bluecoat Exemption ...
Helpdesk Specialist I
Shaw Air Force Base, SC · On-site
Helpdesk Specialist I Location: Shaw AFB, SC This position is pending contract award. Job ... Manage SIPR PKI program; * Coordinate on Firewall Exemption Requests (FERs)/Bluecoat Exemption ...
Helpdesk Specialist I
Shaw Air Force Base, SC · On-site
Helpdesk Specialist I Location: Shaw AFB, SC This position is pending contract award. Job ... Manage SIPR PKI program; * Coordinate on Firewall Exemption Requests (FERs)/Bluecoat Exemption ...
Helpdesk Analyst 8-11
Columbia, SC · On-site
$25 - $37/hr
Manages resource requirements to balance user demands. * Provides technical support for STO ... Provide support with help desk calls resolving approximately 30% of the tickets averaging 6-10 ...
Quick apply
Helpdesk Analyst 8-11
Columbia, SC · On-site
$25 - $37/hr
Manages resource requirements to balance user demands. * Provides technical support for STO ... Provide support with help desk calls resolving approximately 30% of the tickets averaging 6-10 ...
Full-Time Assistant Center Manager
Sumter, SC · On-site
He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses ...
Full-Time Assistant Center Manager
Sumter, SC · On-site
He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses ...
Full-Time Assistant Center Manager
Sumter, SC · On-site
He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses ...
Full-Time Assistant Center Manager
Sumter, SC · On-site
He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses ...
Full-Time Assistant Center Manager
Sumter, SC · On-site
He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses ...
Full-Time Assistant Center Manager
Sumter, SC · On-site
He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses ...
Full-Time Assistant Center Manager
Sumter, SC · On-site
He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses ...
Full-Time Assistant Center Manager
Sumter, SC · On-site
He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses ...
Full-Time Assistant Center Manager
Sumter, SC · On-site
He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses ...
Full-Time Assistant Center Manager
Sumter, SC · On-site
He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses ...
Full-Time Assistant Center Manager
Sumter, SC · On-site
He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses ...
Full-Time Assistant Center Manager
Sumter, SC · On-site
He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses ...
Life as a Land Acquisition Manager is exciting and different every day as it's your job to maintain the company's pipeline of potential land deals while helping manage key players on the Land ...
Life as a Land Acquisition Manager is exciting and different every day as it's your job to maintain the company's pipeline of potential land deals while helping manage key players on the Land ...
Restaurant Assistant Manager
Columbia, SC · On-site
Help manage inventory, cash, and operations like a pro * Jump in wherever needed-register, grill, line, prep-you name it * Keep the place sparkling clean, safe, and running smooth What You Bring to ...
Restaurant Assistant Manager
Columbia, SC · On-site
Help manage inventory, cash, and operations like a pro * Jump in wherever needed-register, grill, line, prep-you name it * Keep the place sparkling clean, safe, and running smooth What You Bring to ...
Store Operations Manager
Columbia, SC · On-site
$500/wk
Help manage scheduling and labor to support service needs while staying within labor budgets. * Be visible and accessible on the sales floor and front end, engaging with guests and helping team ...
Store Operations Manager
Columbia, SC · On-site
$500/wk
Help manage scheduling and labor to support service needs while staying within labor budgets. * Be visible and accessible on the sales floor and front end, engaging with guests and helping team ...
Helpdesk Manager information
See Camden, SC salary details
$30.7K - $37.1K
1% of jobs
$37.1K - $43.6K
6% of jobs
$43.6K - $50.1K
8% of jobs
$54.8K is the 25th percentile. Wages below this are outliers.
$50.1K - $56.5K
13% of jobs
$56.5K - $63K
14% of jobs
The median wage is $66K / yr.
$63K - $69.5K
17% of jobs
$69.5K - $75.9K
13% of jobs
$78.6K is the 75th percentile. Wages above this are outliers.
$75.9K - $82.4K
8% of jobs
$82.4K - $88.9K
7% of jobs
$88.9K - $95.3K
7% of jobs
$95.3K - $101.8K
5% of jobs
$30.7K
$68.5K
$101.8K
How much do helpdesk manager jobs pay per year?
As of Aug 22, 2026, the average yearly pay for helpdesk manager in Camden, SC is $68,502.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $81,800.00 per year, depending on experience, location, and employer.
What does a helpdesk manager do?
A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.
What are the key skills and qualifications needed to thrive as a helpdesk manager?
To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.
What are some common challenges faced by helpdesk managers, and how can they be addressed?
Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.
What is the difference between Helpdesk Manager vs IT Support Specialist?
| Aspect | Helpdesk Manager | IT Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree in IT or related field, certifications like HDI Support Center Manager | Associate's or Bachelor's degree, certifications like CompTIA A+ |
| Work Environment | Oversees helpdesk teams, manages support processes | Provides technical support directly to users |
| Employer & Industry Usage | Common in large organizations, IT departments | Found in various industries, including corporate, healthcare, education |
The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.
What are the most commonly searched types of Helpdesk jobs in Camden, SC?
The most popular types of Helpdesk jobs in Camden, SC are:
What cities near Camden, SC are hiring for Helpdesk Manager jobs?
Cities near Camden, SC with the most Helpdesk Manager job openings:
Job description
Company Description
Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.
Job Description
Role Name: System Analyst / Helpdesk
Duration: 12 Months
Location: Columbia, SC, 29210
DAILY DUTIES / RESPONSIBILITIES:
- Configures and installs software for IT users' desktops and laptops.
- Involved in the installation and rollout of new software packages, upgrades and new desktop hardware.
- Maintains desktop software and hardware; supports mobile workforce.
- Provides Tier 2 support to IT users for basic software and hardware of end-user computing and desktop-based LAN systems.
- Troubleshoots problems using scripts and checklists as guides.
- Escalates to Tier 3 support when necessary. Documents problems and resolutions.
- May perform end-user training.
- Strong customer service skills are important in this position.
- Participates in the testing and evaluation of new desktop packages and implements prototypes.
REQUIRED EDUCATION: Bachelor's Degree in a relevant field of work or equivalent work experience.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): THOROUGH KNOWLEDGE OF ENDPOINT TECHNOLOGIES. KNOWLEDGE OF UTILITY PROGRAMS, SCRIPTING AND THE ABILITY TO IDENTIFY AND RESOLVE PROBLEMS.
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE): EXPERIENCE WITH DESKTOP IMAGINING USING IBM BIGFIX: OS DEPLOYMENT, ADVANCED KNOWLEDGE OF MICROSOFT ACTIVE DIRECTORY AND EXPERIENCE WITH MCAFEE SECURITY PRODUCTS.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Ask IT Consulting
Sourced by ZipRecruiter
Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Holtsville, NY, US
Year founded
2008