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Helpdesk Coordinator Jobs in Decatur, AL (NOW HIRING)

JLL

Facilities Coordinator

Huntsville, AL

... as we help shape a brighter way forward. Facility Maintenance Coordinator - JLL What this job ... involves: We are seeking a hands-on Facility Maintenance Coordinator to support daily operations ...

Breakthrough T1D

Development Coordinator

Huntsville, AL · On-site

$42K - $57K/yr

Share your support and help educate and empower individuals facing type 1 diabetes. Our mission is ... The Development Coordinator role focuses on relationship building with donors and fundraising ...

Breakthrough T1D

Development Coordinator

Huntsville, AL · Remote

$42K - $57K/yr

Share your support and help educate and empower individuals facing type 1 diabetes. Our mission is ... The Development Coordinator role focuses on relationship building with donors and fundraising ...

Buffalo Rock Company

Warehouse Coordinator

Madison, AL · On-site

$16.25 - $20.50/hr

Warehouse Coordinator Organization Name: Buffalo Rock Company Website: Job Department: Operations ... help. • Ensure all warehouse equipment is in proper working condition. • Ensure every ...

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All JobsHelpdesk Coordinator JobsHelpdesk Coordinator Jobs in Decatur, AL

Helpdesk Coordinator information

See Decatur, AL salary details

$12

$19

$29

How much do helpdesk coordinator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for helpdesk coordinator in Decatur, AL is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $22.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Helpdesk Coordinator, and why are they important?

To thrive as a Helpdesk Coordinator, you need a solid understanding of IT support processes, troubleshooting skills, and typically an associate's degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems such as ServiceNow or Zendesk and remote support tools is essential. Excellent communication, organizational abilities, and problem-solving skills help you efficiently manage user requests and coordinate team responses. These skills are crucial for ensuring timely issue resolution, high user satisfaction, and smooth IT operations.

How does a Helpdesk Coordinator typically balance handling immediate technical issues with managing long-term support projects?

As a Helpdesk Coordinator, you'll often need to juggle urgent user requests alongside ongoing projects such as system upgrades or process improvements. Success in this role requires strong organizational skills and the ability to prioritize tasks effectively. Coordinators usually rely on ticketing systems to track and triage issues, ensuring that critical incidents are resolved promptly while still making progress on broader initiatives. Regular communication with both technical teams and end-users is key to maintaining this balance and ensuring smooth IT operations.

What is the difference between Helpdesk Coordinator vs Helpdesk Technician?

AspectHelpdesk CoordinatorHelpdesk Technician
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonUsually requires a high school diploma; certifications like CompTIA A+ or Network+ are preferred
Work EnvironmentOffice setting, coordinating support requests and managing helpdesk operationsTechnical support environment, troubleshooting hardware and software issues
Employer & Industry UsageUsed across IT, customer support, and service industriesPrimarily in IT and technical support sectors
Common Search & ComparisonOften compared for roles involving coordination and customer serviceCompared for hands-on technical troubleshooting roles

The Helpdesk Coordinator focuses on managing support requests, scheduling, and coordinating support teams, while the Helpdesk Technician handles direct technical troubleshooting and issue resolution. Both roles are essential in IT support but differ in responsibilities and daily tasks.

What are Helpdesk Coordinators?

Helpdesk Coordinators are professionals responsible for managing and overseeing the daily operations of an organization's IT helpdesk. They serve as the primary point of contact between users experiencing technical issues and the IT support team. Their duties typically include logging support requests, prioritizing tickets, assigning tasks to technicians, and ensuring that problems are resolved efficiently. Helpdesk Coordinators also monitor performance metrics and may contribute to developing support policies and training materials.
Helpdesk Coordinator jobs near you
Events and Ministry Coordinator (Onsite, Volunteer)

Events and Ministry Coordinator (Onsite, Volunteer)

Apartment Life

Huntsville, AL • On-site

Other

Posted 2 days ago

Job description

This is not a paid position. This community is off Hobbs Road on the south side of Huntsville. 

Events and Ministry Coordinators get to create and provide an excellent Apartment Life (AL) experience to residents and staff in an apartment community! Coordinators are passionate about the vision and mission of AL and combine this passion with skill to plan consistently excellent and irresistible events, provide exceptional personal communication, and offer acts of genuine care and radical hospitality for those in their scope of service- ultimately impacting the community and the lives of apartment residents.
 
We are seeking mission-minded, highly relational, and responsible coordinators who enjoy meeting new people, planning social activities, and helping people experience God's unconditional love. Coordinators get to partake in doing "business as a ministry" by faithfully weaving together excellence in business with loving their neighbors well.
 
The time commitment for an onsite coordinator is approximately 12 hours per week. 
 
Job Duties and Responsibilities
  • Plan and host 2 events each month for the residents in the apartment community with the purpose of caring for and connecting with residents, connecting residents to one another and to services or local businesses in the wider community
  • Provide a caring touch to residents and staff with the help of other residents and a network of community support
  • Enhance online reputation by inviting residents to share online about their experience in the community.
  • Develop marketing material for the activities such as monthly calendars, event flyers, and social media posts
  • Manage the event budget process
  • Prepare monthly summaries
  • Meet with staff and program director for planning, equipping, and development
  • Engage a support team of volunteers, vendors, and other community partners to maximize impact
  • Visit new residents shortly after they move-in and/or residents who are near the end of their lease to connect with them
 
Required Qualifications
  • Must be 18 years of age or older.
  • Be legally eligible to work in the United States
  • Have basic fluency in English to compose marketing elements for the community and required reports for the property management company
  • Possess a current driver's license and liability insurance, and access to a form of reliable transportation to complete coordinator duties such as shopping for events and connecting with vendors
  • Be physically able to use stairs, bend, sit, stand, stoop, and carry up to 25 pounds
  • Have the availability to commit weekly hours to perform job responsibilities, mainly in the evenings and weekends when most residents are home
  • Be able to make the minimum term commitment to serving in the apartment community
 
Preferred Qualifications
  • Previous event planning experience
  • Experience working within a budget
  • Some relevant experience using social media
  • Have a network of support through potential volunteers, vendors, or community partners
 
Additional notes regarding the application
  • You may see a place to provide a Linked-In profile or resume. For this position with Apartment Life, you are welcome to submit those, but it is not required.
  • Please note the differences in our onsite and offsite coordinator positions. Please review our website for more details. 

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