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Helpdesk Associate Jobs in Smithfield, RI (NOW HIRING)

KnitWell Group

Sales Associate

Westwood, MA · On-site

$15.75 - $21.25/hr

You help keep the store looking beautiful by ensuring merchandise is well-organized and in the ... Sales Associate or customer-focused experience (preferred) * Brings a hospitality mindset when ...

Carmax

Supply Associate

Canton, MA · On-site

$22.20/hr

Position Overview As a Flow Inventory Associate, you'll play a critical role in maintaining CarMax ... Join a team that values integrity, innovation, and teamwork, and help us deliver the transparency ...

Carmax

Supply Associate

Norwood, MA · On-site

$22.20/hr

Position Overview As a Flow Inventory Associate, you'll play a critical role in maintaining CarMax ... Join a team that values integrity, innovation, and teamwork, and help us deliver the transparency ...

Carmax

Supply Associate

Westborough, MA · On-site

$21.28 - $29.67/hr

Position Overview As a Flow Inventory Associate, you'll play a critical role in maintaining CarMax ... Join a team that values integrity, innovation, and teamwork, and help us deliver the transparency ...

DH Pace

Warehouse Associate

Boston, MA · On-site

$17.50 - $20.75/hr

Pasek Security, a DH Pace Company, Inc. , DH Pace Company, Inc. is seeking to hire a Shipping and Receiving Associate to work in our Rockland, MA warehouse who can help our team with the receiving ...

aan

Sales Associate

Cranston, RI · On-site

$16 - $17.25/hr

Sales Associate The salary range for this role is $16.00 to $17.25 per hour/annually.* This ... At times, you'll help clean, organize, and even move merchandise. All of that can be physically ...

CarMax, Inc.

Supply Associate

Norwood, MA · On-site

$25.56/hr

We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you ...

City Personnel

Associate Attorney

Providence, RI · On-site

$65K - $135K/yr

Conduct legal research and help develop case strategy. * Communicate directly with clients and ... Qualifications of the Associate Attorney: * 3-5 years of personal injury or civil litigation ...

Carmax

Supply Associate

Norwood, MA · On-site

$25.56/hr

We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you ...

Carmax

Reconditioning Associate

Boston, MA · On-site

$22.20 - $24.24/hr

We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you ...

Aaron's Family of Companies

Sales Associate

Cranston, RI · On-site

$16 - $17.25/hr

Sales Associate The salary range for this role is $16.00 to $17.25 per hour/annually.* This ... At times, you'll help clean, organize, and even move merchandise. All of that can be physically ...

aan

Sales Associate

Cranston, RI · On-site

$16 - $17.25/hr

Sales Associate The salary range for this role is $16.00 to $17.25 per hour/annually.* This ... At times, you'll help clean, organize, and even move merchandise. All of that can be physically ...

Carmax

Supply Associate

Boston, MA · On-site

$25.56/hr

We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you ...

Compass Group

HELPER COOK (FULL TIME)

Boston, MA · On-site

$17.50 - $22.25/hr

* We are hiring immediately for full time HELPER COOK positions. * Location: CwP - 200 Seaport ... Associates at Bon Appétit are offered many fantastic benefits. Full-time and part-time positions ...

Carmax

Sales Associate

Norwood, MA · On-site

$15.01 - $20/hr

Bring your ability to connect with people and your passion for learning, and we'll help you grow ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

Carmax

Sales Associate

Norwood, MA · On-site

$15.01 - $20/hr

Bring your ability to connect with people and your passion for learning, and we'll help you grow ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

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All JobsHelpdesk Associate JobsHelpdesk Associate Jobs in Smithfield, RI

Helpdesk Associate information

See Smithfield, RI salary details

$13

$20

$31

How much do helpdesk associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for helpdesk associate in Smithfield, RI is $20.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Associate vs Customer Support Specialist?

AspectHelpdesk AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like CompTIA A+High school diploma; certifications like Customer Service Certification can be a plus
Work EnvironmentIT support centers, corporate offices, remoteCall centers, retail, online support platforms
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsRetail, e-commerce, service industries
Common Search & Comparison IntentHelpdesk Associate vs Customer Support Specialist

Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.

What are the most commonly searched types of Helpdesk jobs in Smithfield, RI?

The most popular types of Helpdesk jobs in Smithfield, RI are:

What cities near Smithfield, RI are hiring for Helpdesk Associate jobs?

Cities near Smithfield, RI with the most Helpdesk Associate job openings:

Helpdesk Associate jobs near you

IT Helpdesk Technician (Information Technology)

Martignetti Companies

Taunton, MA • On-site

$70K - $78K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 hours ago

Job description

Description

Martignetti is looking for the right team member to invest in as you launch a career with us. Our company is growing, if you are interested in starting or enhancing your IT career with a technology-focused company, this is the place for you! Do you enjoy working with technology and people to solve problems?  We are seeking an enthusiastic candidate striving to succeed in a career that develops new skills while performing a variety of tasks that include analysis, problem-solving, and critical thinking. As an IT Helpdesk Technician, you will be part of a dynamic team that provides first-level technical support, ensuring that our employees can work effectively. This position could be a launchpad for many successful careers at Martignetti and we pride ourselves on our employees' development and growth within the company.


Key Responsibilities

  • Answer inbound calls, walk-up traffic, emails, and helpdesk ticket requests for technical support.
  • Ticket management, triage issues, and resolve incoming IT support tickets using Zendesk ticketing system.
  • Maintain company asset records using the mobile device management platform.
  • Manage user accounts in Microsoft Active Directory, Entra ID and other software platforms.
  • Create and maintain process and knowledge-based articles. 
  • Configure and troubleshoot Windows, IOS and Android devices.
  • Support technology used in conference rooms such as Neat bars, Crestron, projectors and displays.
  • Perform data entry or other tasks to support our IT Department Management Team.
  • Participate in on-call rotation.
  • Must be available for occasional night and weekend work as needed. 

Requirements

Knowledge / Skills / Abilities

  • Excellent customer service skills with the ability to communicate effectively.
  • Attention to detail and the ability to accurately document technical issues.
  • Great with computers, tech savvy with a high aptitude for learning technology. 
  • Proficient use of Office applications such as Outlook, Word, Excel, PowerPoint.
  • Understands the fundamentals of troubleshooting skills with a desire for continual learning.

Education/Experience/Training:

  • Associate's degree required; Bachelor's Degree preferred.  
  • Looking for 1-2 years' experience, but seeking to train a recent grad or someone looking to change careers and start in IT.

Compensation & Benefits

  • Base Salary: $70,000-$78,000
  • Benefits:  Comprehensive benefits package including medical, dental, vision, and retirement plans

Physical Demands and Environment

  • Must be able to lift 25-50 lbs. unassisted.
  • Work requires the employee to bend, kneel, crouch, or reach as may be necessary to accomplish tasks
  • Work requires considerable mental concentration to effectively execute complex tasks requiring periods of focused mental and visual concentration
  • Works in a standard office environment
  • Occasional travel may be required
  • Minimal potential for injury in the performance of duties

Martignetti Companies prides itself on being a company where you can bring your best self to work every day. We strive to be an employer of choice where everyone feels they belong. We act on our commitment to Diversity, Equity & Inclusion by offering a substantial benefits package that includes generous paid time off, medical, dental, and vision insurance, a comprehensive 401(k) plan, and employee discounts.


Martignetti Companies is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, age, sex, gender, sexual orientation, national origin, ancestry, disability, genetics, veteran status, or any other characteristic protected by law.


NOTE: This job description covers the essential functions of the role but is not intended to be an exhaustive list of all responsibilities, duties, or skills required. Employees may be asked to perform additional duties to support business needs.

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