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Helpdesk Associate Jobs in Chesterfield, MO (NOW HIRING)

Linxup

Helpdesk Associate

Chesterfield, MO · On-site

$18.25 - $24.75/hr

The Helpdesk Associate serves as the face of the company and are responsible for ensuring the customer remains loyal to our brand. The Helpdesk Associate will provide Tier 1 support to our small and ...

Linxup

Helpdesk Associate

Chesterfield, MO · On-site

$18.25 - $24.75/hr

The Helpdesk Associate serves as the face of the company and are responsible for ensuring the customer remains loyal to our brand. The Helpdesk Associate will provide Tier 1 support to our small and ...

Talentporte

Helpdesk Analyst

Saint Louis, MO · Hybrid

$50K - $60K/yr

Associate degree in an IT related field or equivalent experience. Summary: Our client is looking for a Helpdesk Analyst with 1+ years of IT experience to join their Helpdesk Service Team. * Provide ...

Express

Sales Associate

Saint Louis, MO · On-site

$13 - $17.75/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express & Bonobos

Sales Associate

Saint Louis, MO · On-site

$13.50 - $18.50/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express

Sales Associate

Saint Louis, MO · On-site

$13 - $17.75/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Express

Sales Associate

Saint Louis, MO · On-site

$13 - $17.75/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

CMIT Solutions St. Louis

Be Seen First

Helpdesk Support Technician

Saint Louis, MO · On-site

$19.50 - $26.25/hr

Helpdesk Support Technician You will be the first line of defense for client technical issues ... Associates degree or higher in Information Technology or related work experience Company ...

USMax

Junior Helpdesk Specialist

Saint Louis, MO · On-site

USmax Corporation is seeking a Junior Helpdesk Specialist to provide customer service support for ... High school diploma or GED and six years of relevant experience; or an Associate's degree and four ...

Express

Sales Associate

Chesterfield, MO · On-site

$13.75 - $18.75/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express

Sales Associate

Chesterfield, MO · On-site

$13.75 - $18.75/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Express & Bonobos

Sales Associate

Chesterfield, MO

$13.75 - $18.75/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express

Retail Sales Associate

Saint Louis, MO · On-site

$13.50 - $15.75/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Express & Bonobos

Retail Sales Associate

Saint Louis, MO

$13.50 - $15.75/hr

Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...

Bonobos

Retail Sales Associate

Saint Louis, MO · On-site

$13.50 - $15.75/hr

Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...

Bonobos

Retail Sales Associate

Saint Louis, MO

$13.50 - $15.75/hr

Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget ...

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Helpdesk Associate information

See Chesterfield, MO salary details

$14

$21

$32

How much do helpdesk associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for helpdesk associate in Chesterfield, MO is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Associate vs Customer Support Specialist?

AspectHelpdesk AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like CompTIA A+High school diploma; certifications like Customer Service Certification can be a plus
Work EnvironmentIT support centers, corporate offices, remoteCall centers, retail, online support platforms
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsRetail, e-commerce, service industries
Common Search & Comparison IntentHelpdesk Associate vs Customer Support Specialist

Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.

What are the most commonly searched types of Helpdesk jobs in Chesterfield, MO? The most popular types of Helpdesk jobs in Chesterfield, MO are:
What cities near Chesterfield, MO are hiring for Helpdesk Associate jobs? Cities near Chesterfield, MO with the most Helpdesk Associate job openings:
Helpdesk Associate jobs near you
Helpdesk Associate

Helpdesk Associate

Linxup

Chesterfield, MO • On-site

$18.25 - $24.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

ABOUT LINXUP, LLC
If you are looking for "the right opportunity" with a fast-growing company, with great people, doing great work, look no further. Linxup offers products and solutions that help thousands of field service fleets solve real business problems. If you're looking for an opportunity to help make a difference for small businesses, you're in the right place. Linxup helps businesses get more out of the vehicles, equipment, tools, and workers in the field through its robust, easy to use tracking and dash cam solutions. Linxup delivers class-leading reliability, flexibility, and live, US-based onboarding, support, and coaching to ensure customers get the most out of their investment. That's why more than 30,000 businesses trust Linxup to help them improve the safety, security, productivity, and efficiency of every vehicle, asset, tool, and worker in the field. Founded in 2004 and based in St. Louis, MO, Linxup serves customers in a wide range of industries, including field service, construction, trucking, transportation, and other enterprises that rely on mobile workers and equipment to get the job done.
ABOUT THE POSITION
This role is a specialized form of helpdesk support in which service and technical skills are used to focus on what is best for the customer. The Helpdesk Associate serves as the face of the company and are responsible for ensuring the customer remains loyal to our brand. The Helpdesk Associate will provide Tier 1 support to our small and midsize business customers by answering general inquiries with a focus on troubleshooting all Linxup devices to ensure minimal gaps in coverage. These inbound inquiries can be in the form of telephone calls, chats, emails, or cases. All interactions should be documented for business use.
This position has the flexibility to work remotely and may be required to do so due to business needs. Scheduled hours for this role are Monday - Friday. . The Helpdesk Associate is required to have a private workspace in their home to ensure productivity and customer information is secure. They will also be responsible for maintaining their internet connection at a level that does not impact their productivity. This includes but is not limited to: Voice over IP (VoIP) phone systems, internal systems, and video conferencing
ESSENTIAL FUNCTIONS - RESPONSIBILITIES:
  • Communicate effectively with customers via phone, chat, and email
  • Answer all contacts with a warm and courteous greeting to ensure customer service satisfaction
  • Clarify customer requirements; probe for and confirm understanding of requirements or problem and provide first contact resolutions
  • Confirm customer understanding of the solution and provide additional customer education to prevent call backs on the same issue
  • De-escalate calls by utilizing active listening and positive positioning statements to ensure positive resolution for both the customer and the company
  • Provide superior technical support on all Linxup branded products and build successful long-term relationships with both internal and external customers
  • Save customers that are looking to end their relationship with Linxup
  • Look for ways we can increase revenue on accounts by educating customers on new or existing products we offer
  • Other duties as assigned

QUALIFICATIONS
  • 1+ years of experience in a helpdesk contact center or support role
  • Technical troubleshooting experience in GPS or comparable industry preferred
  • Sales or cross-selling experience
  • Salesforce knowledge
  • Retention experience
  • Excellent written and verbal communication skills required
  • Exceptional customer service skills
  • Strong technical aptitude and/or background in triaging technical issues
  • Ability to learn fast in a non-traditional training environment
  • Organized with proficient attention to detail
  • Must possess a strong work ethic, with the ability to adapt to changes quickly and think conceptually
  • Positive attitude with an ability to flex their approach to meet the individual needs of the customer while still maintaining a positive business relationship
  • Ability to type well and at a fast pace
  • Flexibility on schedules

WORK ENVIRONMENT
  • Monday through Friday
  • Contact center
  • Fast-paced environment with opportunities for growth and reward
  • Company promotes work/life balance to achieve maximum performance professionally and personally

COMPENSATION AND BENEFITS
  • We value hard work and on-the-job-excellence and offer competitive compensation and benefits packages:
  • Position offers a Base Salary
  • Medical, Dental, Vision, Life and 401(k) benefits are offered
  • 20 Flex Days (PTO)

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