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Helpdesk Application Support Jobs (NOW HIRING)

Trimble

Application Support Specialist

Lake Oswego, OR · On-site

$19.62 - $24.52/hr

Application Support Specialist Ready to elevate your tech career while helping power the construction industry's digital evolution? As an Application Support Specialist with Trimble Viewpoint, you ...

FleetPride, Inc.

Application Support Analyst

Dallas, TX · On-site

The Application Support Analyst is a dedicated Level 2 Application Support professional responsible ... The primary duty is to handle ITSM, ServiceNow tickets, incoming queries, tickets, and help with ...

MillTech

Position: Application Support Engineer Reports to: Head of Platforms Education Level: Graduate ... Our commitment is to help you flourish in this role, through support with your professional ...

Osaic

Application Support Specialist

Meriden, CT

$48K - $50K/yr

Provide application support for our Financial Professional (field users). * Resolve complex issues ... Document and maintain day-to-day help-desk procedures. * Be a liaison between the Technology and ...

MillTech

Application Support Engineer

Manhattan, NY · On-site

Position: Application Support Engineer Reports to: Head of Platforms Education Level: Graduate ... Our commitment is to help you flourish in this role, through support with your professional ...

CINC Systems

Staff Application Support Engineer

Staff Application Support Engineer Location: Global Remote-first (hybrid optional) | Employment ... We are investing in senior support engineers who think in systems, automate relentlessly, and help ...

CINC Systems

Staff Application Support Engineer

Staff Application Support Engineer Location: Global Remote-first (hybrid optional) | Employment ... We are investing in senior support engineers who think in systems, automate relentlessly, and help ...

Apptium Technologies

Be Seen First

Application Support Engineer

Reston, VA · On-site

$75K - $85K/yr

The Application Support Engineer is responsible for delivering high-quality software application ... From commerce to care, our solutions help evolve digital strategy, elevate customer experience, and ...

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Helpdesk Application Support information

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How much do helpdesk application support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for helpdesk application support in the United States is $26.39, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

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Infographic showing various Helpdesk Application Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,892 per year, or $26.4 per hour.

Production Application Support Manager

Denver, CO • On-site

ACI Infotech
IT Services • 11 - 50 employees
Learn more about ACI Infotechexternal

Full-time

Re-posted 21 days ago

Job description

Role: Production Application Support Manager
Duration: FULL TIME
Location: Denver, CO : Work in Denver office 3+ days per week minimum, remote 2 days
Primary Responsibilities Will Include:
• Owning the Internal and external client satisfaction and experience
• Perform application support leadership functions, such as defining strategy, measuring application performance, impact on infrastructure, defining KPIs, and mentoring team members.
• Assist and support business teams on day-to-day requests.
• Act as an IT referent for the business users by mastering different in-house platforms and interfaces Responsible for establishing and managing the production support budget.
• Responsible for managing Third Party Service providers, support desk etc.
• Responsive to a distributed / highly remote user base.
• Continue to build best in class Production support desk with service levels for identifying recurring issues and owning the resolution to completion
• Cultivate and build a Service Level Agreement and due date focused engineering culture.
• Collaborate with your peers and leadership to help define our technical direction and product/project roadmaps.
• Communicate frequently with all stakeholders to provide project status, risk analysis, technical recommendations and resource constraints that may impact strategic direction.
• Troubleshoot production issues and support triage, reporting, and correction of production software.
• Participate in SOC 1 & SOC2 accreditation.
• Provide technical support to all Client Group branches (onsite and remote)
• Work with colleagues to identify IT problems and advise on the possible solution(s)
• Configure software solutions as defined by the IT group
• Work on IT Administration (creation of new user accounts, password resets, etc....)
• Provide basic training to the employees on the most common applications
• Act as a liaison between the Client IT Group and partners (resellers, integrators, 3rd application vendors)
• Maintain the Gen II Helpdesk Ticketing System • Escalate highly technical issues to the appropriate engineers or Partners
• Perform other job-related duties as assigned
Job Requirements, Skills, Education, and Experience:
• Comfortable working hands-on while leading and growing a small team.
• Demonstrated experience managing support teams and developing direct reports through promotion, performance review communication, accountability, and motivation/engagement.
• Deep understanding of how to build an efficient IT support operation including proactive monitoring and high levels of automation.
• A history of working in fast-moving environments handling multiple, competing priorities.
• Excellent written and verbal communication skills with the ability to present complex technical information clearly and concisely to various audiences.
• 2-5 years of experience
• Experience/Knowledge of programming in SQL.
• Strong Excel skills. • Ability to manipulate large sets of data.
• Fast learning and ability to adapt quickly to a new environment.
• Ability to prioritize, think independently, and handle multi-tasks.
• High analytical ability and thinking out of the box.
• Strong attention to details
• Fluent in English.
• Bachelor's degree in accounting and related technology experiences a definite plus.
Nice to have:
• Knowledge of the Fund Accounting platform
• Knowledge of a treasury management system
• Knowledge of Private Equity/Real estate or corporate finance

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