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Help Jobs in Alabama (NOW HIRING)

Troy University

Helpdesk Operator III

Troy, AL · On-site

Posting Details Position Information Posting Number SF2522P Position Title Helpdesk Operator III Position Type Professional/Salaried Department Information Technology - Troy Division Finance and ...

IGNITE

MID-LEVEL HELP DESK TECHNICIAN-DTS

Huntsville, AL · On-site

$19.75 - $26.50/hr

Job Title MID-LEVEL HELP DESK TECHNICIAN-DTS Location Huntsville, AL US (Primary) Category Information Technology Job Type Full-Time Career Level Experienced (Non-Manager) Education High School / GED ...

BC Tech Pro

IT Help Desk

Huntsville, AL · On-site

$20.50/hr

This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. * This is a ...

BC Tech Pro

IT Help Desk

Huntsville, AL · On-site

$20.50/hr

Company Description This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment.

Vaco by Highspring

IT Help Desk Associate

Birmingham, AL · On-site

$50 - $60K/hr

Vaco Birmingham is working with multiple clients on new Help Desk opportunities. These firms vary in industry and offer direct hire and contract to hire opportunities. The target pay rate for all ...

Asset Living

Temporary Turn Help

Troy, AL

$15.25 - $20/hr

TURN HELP The Turn Help is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, and cosmetic maintenance. Turn Help is ...

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Help information

See Alabama salary details

$9

$18

$30

How much do help jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for help in Alabama is $18.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $20.91 per hour, depending on experience, location, and employer.

What are help desk jobs?

Help desk jobs involve providing technical support and assistance to customers or employees who are experiencing issues with computer systems, software, or other technology. Professionals in these roles typically troubleshoot problems, answer questions, and guide users through solutions via phone, email, chat, or in person. Help desk workers are essential for maintaining smooth IT operations in organizations and ensuring that users can effectively use technology.

What job is best for helping people?

Jobs in healthcare, social work, teaching, and counseling are among the best for helping people. These roles often require strong communication skills, empathy, and relevant certifications or degrees. They provide direct support and improve individuals' well-being and quality of life.

How to make 10000 a month with no degree?

Help roles such as customer support or administrative assistance can generate high income through experience, specialized skills, or overtime work, but earning $10,000 per month typically requires advanced skills, entrepreneurship, or high-demand freelance services. Building expertise in areas like sales, digital marketing, or technical support can increase earning potential without a degree. Success often depends on experience, networking, and the ability to scale or specialize in a profitable niche.

What are some common challenges faced by Help Desk professionals, and how can they be addressed?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, it’s important to develop strong time management skills, continually update technical knowledge, and practice patience and clear communication. Many teams use ticketing systems and knowledge bases to streamline issue tracking and resolution, fostering a collaborative work environment that encourages knowledge sharing.

How can I make 2000 a week working from home?

Help jobs, such as virtual customer support or administrative assistance, can pay around $2000 weekly with full-time hours and relevant skills. Earning this amount often requires experience, strong communication skills, and the ability to handle high-volume workloads, sometimes supplemented by bonuses or commissions.

What is the difference between Help vs Customer Service Representative?

AspectHelpCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; training in communication and product knowledge
Work EnvironmentCall centers, online support, in-person assistanceCall centers, retail stores, online support
Industry UsageCustomer support, technical support, help desksCustomer service, retail, hospitality
Common Search/ComparisonHelp vs Customer Service Representative

Help roles typically focus on providing assistance and troubleshooting for specific products or services, often requiring technical knowledge. Customer Service Representatives handle broader customer interactions, including inquiries, complaints, and support across various industries. While both roles involve assisting customers, Help positions are more specialized, whereas Customer Service Representatives cover a wider range of customer interactions.

What are the key skills and qualifications needed to thrive as a Help Desk Technician, and why are they important?

To thrive as a Help Desk Technician, you need strong problem-solving abilities, a solid understanding of computer hardware/software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is essential. Excellent communication, patience, and customer service skills set top performers apart in this role. These competencies ensure efficient technical support, high user satisfaction, and smooth IT operations within an organization.

What jobs pay $700 a day?

Jobs that can pay $700 a day include specialized roles such as freelance consultants, high-end contractors, certain medical professionals like anesthesiologists or surgeons, and skilled trades such as electricians or plumbers with experience. These positions often require specific skills, certifications, or extensive experience and may involve freelance work, contract projects, or high-demand industries.
What are the most commonly searched types of Help jobs in Alabama? The most popular types of Help jobs in Alabama are:
What cities in Alabama are hiring for Help jobs? Cities in Alabama with the most Help job openings:
Help jobs near you
Linux Help Desk Specialist (SWINGS)

Linux Help Desk Specialist (SWINGS)

Integrated Computer Solutions Inc

Montgomery, AL • On-site

Full-time

Posted 19 days ago

Be an early applicant

Job description

Description:

At The One 23 Group, our mission is to set the benchmark for excellence in government services. We empower our clients in the Department of War, Intelligence Community, and Federal Civilian sectors to excel with our advanced capabilities. Our dedication lies in fostering a people-first culture, underpinned by steadfast ethical principles. Embracing innovative technologies and process improvements, we are steadfast in our journey toward a future that is both bright and transformative.


Our expertise spans consulting and analytics, digital workplace solutions, and cyber compliance. With our global footprint, we place a strong emphasis on nurturing our people and culture, which forms the core of our successful strategies in leadership and financial management. We pride ourselves on our extensive experience and effective approach, ensuring that we lead with both innovation and integrity.


The Position

The Help Desk Specialist will be responsible for maintaining operations oversight and situational awareness of the Continental United States (CONUS) Secret Internet Protocol Routed Network (SIPRNet) and Global Command and Control System (GCCS) Management Centers. Also responsible for providing Tier 1 and Tier 2 technical support for both GCCS and Joint Planning and Execution System (JPES), utilizing established customer-provided knowledge base, Standard Operating Procedures (SOP), ticketing system, and other system administration guidelines.


Responsibilities:

  • Respond to and diagnose UNIX/Linux problems through discussion with users and provide Tier 1 and 2 technical support by functioning as focal point for GCCS and JPES (emphasis on UNIX/Linux) and user problem resolution to include providing end-to-end ownership of incidents with actual or potential impact to operations and ensuring a timely process through which incidents/problems are controlled
  • Provide technical support for UNIX/Linux systems/applications within the SIPRNet and GCCS Management Centers to identifying, researching and resolving technical problems in a timely manner in response to customer incidents received via telephone calls, email and personnel requests with the intended goal to quickly resolve incidents on first contact
  • Utilize customer-provided knowledge base and ticket management system to enter, document, track, coordinate, route, resolve, and close user ticket issues to include creating and maintaining a central repository for technical advice and solutions for network systems, software applications assistance, automatic data processing support, hardware exchange, and repair service support, and assisting with monitoring and reporting performance metrics
  • Exercise sound judgement in developing methods, techniques, and evaluation criteria associated with obtaining results under this contract to include monitoring Key Performance Indicators (KPI) and recommending innovations to improve and enhance overall work center operations
  • Interact with technician across multiple disciplines to include, but not limited to networking, Tier 2 and 3, and application support, customers and contract leadership relating complex technical issues/solutions in a manner to establish effective partnerships/relationships in support of accomplishing the work required
  • Improve the customers operating environment by providing expert support while also maintaining the cybersecurity/IA posture of systems/hardware managed/administered for both contract and customers assets
  • Compliance with all safety and security requirements, policies, and procedures; worksite access protocols and updates, training requirements, required certifications, and other duties/projects as assigned


Additional Information:

  • 100% on-site at the Pentagon
  • This is a Swing Shift position
Requirements:
  • Minimum active Top-Secret Clearance with Sensitive Compartmented Information (SCI); AND,
  • High school diploma; AND,
  • DoD 8570 / 8140 Information Assurance Technical Level II (IAT-II) CompTIA Security+CE; AND,
  • 5 years of technical experience with UNIX/Linux support/administration on an enterprise-level, network environment, open or complaint systems, large-scale computer system or multi-server local area network.


Equal opportunity employer, including disability/vets