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Help Jobs in Alabama (NOW HIRING)

Agile Defense

Help Desk Spec II

Huntsville, AL · On-site

$19.75 - $26.50/hr

Help Desk Spec II Location: Huntsville, AL Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): CompTIA Security + * Provides technical assistance and training to system ...

Agile Defense

Help Desk Spec II

Huntsville, AL

$19.75 - $26.50/hr

Help Desk Spec II Location: Huntsville, AL Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): CompTIA Security + * Provides technical assistance and training to system ...

3 Squared Technology

Helpdesk Technician

Montgomery, AL · On-site

$15.50 - $21/hr

The FAS team is responsible for providing 24/7/365 Help Desk Support for the Air Force and Department of Defense. 3 Squared Technology Group will utilize the following posting to collect resumes to ...

Troy University

Helpdesk Operator

Troy, AL · On-site

Posting Details Position Information Posting Number SF2435P Position Title Helpdesk Operator Position Type Classified Staff/Hourly Department Information Technology - Troy Division Finance and ...

3 Squared Technology Group

Helpdesk Technician

Montgomery, AL · On-site

$19.75 - $26.75/hr

The FAS team is responsible for providing 24/7/365 Help Desk Support for the Air Force and Department of Defense. 3 Squared Technology Group will utilize the following posting to collect resumes to ...

Troy University

Helpdesk Technician

Troy, AL · On-site

$18.75 - $25.25/hr

Posting Details Position Information Posting Number SF0864P Position Title Helpdesk Technician Position Type Classified Staff/Hourly Department Information Technology - Troy Division Finance and ...

EMCO Technologies

Tier Two Help Desk Support

Huntsville, AL · On-site

$19.75 - $26.75/hr

The Tier Two Help Desk Support Technician is the primary point of contact for end user support and is responsible for resolving, prioritizing and escalating Tier II IT Help Desk requests through ...

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All JobsHelp JobsHelp Jobs in Alabama

Help information

See Alabama salary details

$9

$18

$30

How much do help jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for help in Alabama is $18.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $20.91 per hour, depending on experience, location, and employer.

What are help desk jobs?

Help desk jobs involve providing technical support and assistance to customers or employees who are experiencing issues with computer systems, software, or other technology. Professionals in these roles typically troubleshoot problems, answer questions, and guide users through solutions via phone, email, chat, or in person. Help desk workers are essential for maintaining smooth IT operations in organizations and ensuring that users can effectively use technology.

What job is best for helping people?

Jobs in healthcare, social work, teaching, and counseling are among the best for helping people. These roles often require strong communication skills, empathy, and relevant certifications or degrees. They provide direct support and improve individuals' well-being and quality of life.

How to make 10000 a month with no degree?

Help roles such as customer support or administrative assistance can generate high income through experience, specialized skills, or overtime work, but earning $10,000 per month typically requires advanced skills, entrepreneurship, or high-demand freelance services. Building expertise in areas like sales, digital marketing, or technical support can increase earning potential without a degree. Success often depends on experience, networking, and the ability to scale or specialize in a profitable niche.

What are some common challenges faced by Help Desk professionals, and how can they be addressed?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, it’s important to develop strong time management skills, continually update technical knowledge, and practice patience and clear communication. Many teams use ticketing systems and knowledge bases to streamline issue tracking and resolution, fostering a collaborative work environment that encourages knowledge sharing.

How can I make 2000 a week working from home?

Help jobs, such as virtual customer support or administrative assistance, can pay around $2000 weekly with full-time hours and relevant skills. Earning this amount often requires experience, strong communication skills, and the ability to handle high-volume workloads, sometimes supplemented by bonuses or commissions.

What is the difference between Help vs Customer Service Representative?

AspectHelpCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; training in communication and product knowledge
Work EnvironmentCall centers, online support, in-person assistanceCall centers, retail stores, online support
Industry UsageCustomer support, technical support, help desksCustomer service, retail, hospitality
Common Search/ComparisonHelp vs Customer Service Representative

Help roles typically focus on providing assistance and troubleshooting for specific products or services, often requiring technical knowledge. Customer Service Representatives handle broader customer interactions, including inquiries, complaints, and support across various industries. While both roles involve assisting customers, Help positions are more specialized, whereas Customer Service Representatives cover a wider range of customer interactions.

What are the key skills and qualifications needed to thrive as a Help Desk Technician, and why are they important?

To thrive as a Help Desk Technician, you need strong problem-solving abilities, a solid understanding of computer hardware/software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is essential. Excellent communication, patience, and customer service skills set top performers apart in this role. These competencies ensure efficient technical support, high user satisfaction, and smooth IT operations within an organization.

What jobs pay $700 a day?

Jobs that can pay $700 a day include specialized roles such as freelance consultants, high-end contractors, certain medical professionals like anesthesiologists or surgeons, and skilled trades such as electricians or plumbers with experience. These positions often require specific skills, certifications, or extensive experience and may involve freelance work, contract projects, or high-demand industries.
What are the most commonly searched types of Help jobs in Alabama? The most popular types of Help jobs in Alabama are:
What cities in Alabama are hiring for Help jobs? Cities in Alabama with the most Help job openings:
Help jobs near you
Help Desk Technician (HDA)

Help Desk Technician (HDA)

Zigabyte Corporation

Montgomery, AL • On-site

$15.50 - $21/hr

Full-time

Posted 9 days ago

Job description

Job Summary:
The Field Assistance Services (FAS) team is located at Gunter AFB, Alabama. It is a high-ops tempo support service desk responsible for providing 24/7/365 help desk support for a multitude of Air Force systems and serves as the initial contact for reporting technical issues for field users worldwide. FAS Team members will be expected to support 24-hour operations.
Responsibilities:
  • Provide help desk support for all supported applications via phone/email.
  • Troubleshoot/diagnose customer technical issues using all available resources,
  • Collect necessary information from customers to effectively escalate unresolved issues if needed.
  • Thorough documentation within Remedy Ticket Management System.
  • Provide Cradle-to-Grave follow-through on tickets ensuring attention to detail.
  • Maintain current knowledge of relevant technologies.
  • Additional responsibilities as assigned by management.

Required Skills/Abilities:
  • Two + years providing effective customer service or help desk support to external customers.
  • Current Comptia Security+ (Level II IAT Training) Certification
  • Experience in providing technical support and troubleshooting network, desktop and/or systems hardware and software.
  • Excellent communication and problem-solving/trouble shooting skills.
  • Willing to work overtime, holidays, and weekends when necessary.
  • Must be a U.S. Citizen and be able to obtain and maintain a Secret-Level clearance.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent time management skills and attention to detail.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Strong analytical and problem-solving skills.

Desired Skills/Experience:
  • Associate degree preferred, or the equivalent combination of education, technical certifications, training, or work experience.
  • Experience using/supporting one or more of the below systems:
  • Business and Enterprise System Product Innovation (BESPIN) applications
  • Cargo Movement Operations System (CMOS)
  • Logistics Module (LOGMOD)
  • Integrated Maintenance Data System (IMDS)
  • Air Force Portal

Minimum Education:
  • At least two years related experience in customer service required.
  • Current Comptia Security+ (Level II IAT Training) Certification

Job Stipulations:
  • Must be able to work any shift - this is a 24/7/365 helpdesk
  • Must be able to obtain and keep a secret level clearance

Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.

Version History
VERSION
DATE
REVISION AUTHOR
SUMMARY OF CHANGES
1.0
3/12/2025
Rachel Burns
Initial Draft
Distribution
LOCATIONS
Bamboo HR, SharePoint Quality Mgmt
Approval
NAME
POSITION
SIGNATURE
DATE
Rachel Burns
Director of HR
Rachel Burns
3/12/2025

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