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Help Tech Chat Support Jobs in Toronto, ON (NOW HIRING)

Using your problem-solving skills and ability to connect with people, you will help users overcome ... Provide support services to internal project teams and client IT teams and/or end users directly ...

L1 Support Hero

Toronto, ON · On-site

CA$45K - CA$60K/yr

Qualifications & Experience 1+ years of experience in IT support, help desk, or customer service ... chat with your future boss and Management - to make sure we're the right fit for each other. 6. ...

Working remotely, the IT Help Desk Technician l is responsible for providing technical assistance ... Provide end user support to inbound phone requests from CVS clients. * Triage inbound service ...

... about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate ... Three years of supervisory experience in a related field (especially email and chat support)

Qualifications & Experience 1+ years of experience in IT support, help desk, or customer service ... chat with your future boss and Management to make sure were the right fit for each other. 6. Start ...

... about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate ... Three years of supervisory experience in a related field (especially email and chat support)

Campus Support Coordinator

Toronto, ON · Hybrid

CA$48K - CA$55K/yr

The Campus Support Coordinator is a key point of contact on the Ontario Tech Campus. They are ... Respond to member non-claim inquiries via walk-in, phone, email/case, and chat; resolve issues ...

Junior IT & Operations Support

Toronto, ON · Remote

CA$50K - CA$60K/yr

About Ratehub Ratehub is Canada's leading personal finance comparison platform, helping millions of ... Keep the hardware asset inventory accurate and up to date Day-to-Day IT Support * Handle Tier 1 ...

As a Senior Analyst, Technology Support, you'll play an important role in enabling successful ... You'll bring structure to day-to-day delivery activities and help teams stay informed, organized ...

As a Senior Analyst, Technology Support, you'll play an important role in enabling successful ... You'll bring structure to day-to-day delivery activities and help teams stay informed, organized ...

Showing results 21-40

Help Tech Chat Support information

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Toronto, ON? For Help Tech Chat Support jobs in Toronto, ON, the most frequently searched job titles are:
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What cities near Toronto, ON are hiring for Help Tech Chat Support jobs? Cities near Toronto, ON with the most Help Tech Chat Support job openings:

Tech Support Specialist

Viewline Ventures

Toronto, ON • On-site

Contractor

Re-posted 5 days ago


Job description

About Us

We're a fast-growing startup in specialized alternative markets, building smart operations from the ground up. Our team is small, scrappy, and collaborative. We're looking for someone who loves solving problems, takes pride in being reliable, and enjoys being the go-to person for making tech just work. If that's you, we want to meet you. 

The Role

As our Tech Support Specialist, you'll keep both our clients and team running smoothly. You'll handle device setup, account provisioning, light troubleshooting, and support for client onboarding. You'll also document solutions and help improve our internal IT processes as we grow.

Responsibilities
  • Set up phones, devices, and email/accounts for clients.
  • Troubleshoot basic issues (setup, connectivity, logins) and guide people through fixes.
  • Coordinate smooth handoffs across teams during client onboarding and offboarding.
  • Maintain structured records of recurring issues and solutions to build playbooks.
  • Suggest and implement improvements to make tech operations more efficient.

Requirements

  • Prior experience in IT support, helpdesk, or troubleshooting roles.
  • Strong organizational and problem-solving skills.
  • Clear communicator who can calmly guide clients through basic tech processes.
  • Comfortable with occasional local travel.
  • Adaptable and proactive in a fast-moving startup environment.

Nice to Have:

  • Experience supporting small operational teams in startups or entrepreneurial settings.
  • Background in both client-facing and internal support environments.

Benefits

  • Competitive hourly pay with performance incentives
  • Flexible hours with consistent workflows
  • Clear SOPs and support systems so you can execute with confidence