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Help Tech Chat Support Jobs in Meridian, MS (NOW HIRING)

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

The Specialist brings a service-oriented mindset and developing technical fluency to help customers ... T Sales Support, Deal Desk, Renewals, Procurement, Operations, or a related customer-facing role.

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Help Tech Chat Support information

See Meridian, MS salary details

$26.5K

$42.6K

$64.7K

How much do help tech chat support jobs pay per year?

As of Aug 17, 2026, the average yearly pay for help tech chat support in Meridian, MS is $42,650.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $46,100.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Meridian, MS?

For Help Tech Chat Support jobs in Meridian, MS, the most frequently searched job titles are:

What job categories do people searching Help Tech Chat Support jobs in Meridian, MS look for?

The top searched job categories for Help Tech Chat Support jobs in Meridian, MS are:

What cities near Meridian, MS are hiring for Help Tech Chat Support jobs?

Cities near Meridian, MS with the most Help Tech Chat Support job openings:

IT Support Technician/Installer

Ideal Software Systems, Inc.

Meridian, MS • On-site

$21 - $29/hr

Full-time

Re-posted 6 days ago


Job description

Job Summary:
Ideal Software Systems, Inc. is a progressive technology company known for providing quality integrated hardware and software systems to the entertainment and financial markets. They are seeking passionate Tech Installers/Consultants to plan, set up, and execute the installation of proprietary software products in various entertainment venues.
Responsibilities:
• consulting with large entertainment businesses and theme parks
• planning, setting up, and executing the installation of proprietary software products in arcades, amusement parks, and theme parks
Qualifications:
Required:
• STRONG time management, organization, and decision-making skills
• Ability to multi-task and adapt to changes quickly
• Likes to travel
• A problem solver with keen attention to detail
• Love for technology and software
• Firm understanding of Windows OS
• Firm understanding of LAN and WAN networking
• A WORK Together approach with open communication, excellence in service, integrity, and accountability
• Knows how to address customer concerns creatively and share feedback with other teammates
• Builds TRUST by working as a team member, as well as independently, with minimal supervision
• Demonstrate a STRONG customer service orientation and take responsibility to ensure customers are satisfied
• WOW Customers over the phone, online chat, or email
• Enthusiasm and a great attitude with great customer service skills
Preferred:
• customer service: 1 year
• Project Management skills
• A+ Certification
• AA degree in related field (Technical Call Center experience will be considered)
• Previous IT or network experience: 1 year
• Experience in Computer Science, Databases, IT, Networks or Business Information Systems
• Experience with Microsoft Word and Excel and Windows OS (old and current)
• SQL experience is preferred
• High school or equivalent
Company:
Ideal Software Systems has developed business management and information systems since 1983 and currently provides a comprehensive suite of solutions to the amusement, family entertainment and financial markets that help grow business, prevent losses and simplify operations. Founded in 1983, the company is headquartered in Meridian, USA, with a team of 51-200 employees. The company is currently Growth Stage.