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It Helpdesk Manager Jobs in Meridian, MS (NOW HIRING)

VOXO

Installation Technician

Meridian, MS · On-site

$20.25 - $27/hr

... manage multiple installs accurately • Comfort with provisioning tools and configuration Preferred Skills • PioneerRx experience • Yealink GDMS Cloudflare or RPS familiarity • IT helpdesk or ...

New

Cummins Inc.

2025 - Summer Intern Co-op Conversion

Meridian, MS · On-site

$14.75 - $19.50/hr

Hiring Manager has approved headcount and a position that they wish to directly convert you to your ... information from each new employee's Form I-9 to confirm work authorization. Visit to know your ...

FTI Consulting

2027 Intern - Technology

Meridian, MS

$14.75 - $19.50/hr

At FTI Consulting, you'll work side-by-side with leaders who have shaped history, helping solve the ... Management Information Systems, Law, Pre-Law, International Law, Risk Management * Advanced ...

FTI Consulting

2027 Intern - Technology

Meridian, MS · On-site

$14.75 - $19.50/hr

At FTI Consulting, you'll work side-by-side with leaders who have shaped history, helping solve the ... Management Information Systems, Law, Pre-Law, International Law, Risk Management * Advanced ...

Everforth

Account Manager

Meridian, MS · On-site

... technology and digital engineering firm dedicated to helping organizations adapt, innovate, and ... IT services and digital transformation. Apex is looking for competitive, and self-motivated ...

New

Apex Systems

Account Manager

Meridian, MS · On-site

... technology and digital engineering firm dedicated to helping organizations adapt, innovate, and ... IT services and digital transformation. Apex is looking for competitive, and self-motivated ...

Pizza Hut

General Manager

Quitman, MS · On-site

Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees ... If you are an experienced leader, it is time to start a career with us. We are seeking someone who ...

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It Helpdesk Manager information

See Meridian, MS salary details

$36.5K

$81.5K

$121.1K

How much do it helpdesk manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for it helpdesk manager in Meridian, MS is $81,493.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,200.00 and $97,300.00 per year, depending on experience, location, and employer.

What is an IT Helpdesk manager?

IT Helpdesk Managers are professionals responsible for overseeing the support team that assists users with technical issues related to computers, software, and networks. They ensure that helpdesk operations run smoothly, manage support staff, set service standards, and resolve escalated technical problems. Their role includes analyzing support processes, implementing improvements, and often liaising between IT departments and end-users to ensure high-quality service. IT Helpdesk Managers play a key role in maintaining system efficiency and user satisfaction within an organization.

What does an IT Helpdesk manager do?

As an IT Helpdesk Manager, you'll need to strike a balance between hands-on problem-solving and overseeing your team’s performance. While you may occasionally handle complex escalations, your primary focus will be on mentoring staff, monitoring ticket queues, setting service standards, and ensuring effective communication between the helpdesk and other departments. Success in this role often comes from strong organizational skills and the ability to foster a collaborative, customer-oriented environment. Regular team meetings, performance reviews, and process improvements are also key parts of the job.

What are the key skills and qualifications needed to thrive as an IT Helpdesk manager?

To thrive as an IT Helpdesk Manager, you need strong technical knowledge in IT support, troubleshooting, and systems administration, usually backed by a degree in information technology or a related field. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or ITIL are commonly expected. Exceptional leadership, problem-solving, and communication skills help manage teams and ensure high-quality user support. These abilities are crucial for maintaining efficient IT operations, resolving issues promptly, and delivering excellent service to end users.

What is the difference between It Helpdesk Manager vs It Support Specialist?

AspectIt Helpdesk ManagerIt Support Specialist
CertificationsITIL, CompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentSupervises helpdesk team, manages support processesProvides technical support directly to users
Employer & Industry UsageIT departments across industries, corporate helpdesksHelpdesk and support centers, IT service providers

The main difference is that an It Helpdesk Manager oversees the support team and manages support operations, while an It Support Specialist provides direct technical assistance to users. The manager focuses on team coordination and process improvement, whereas the specialist handles troubleshooting and issue resolution.

What are popular job titles related to It Helpdesk Manager jobs in Meridian, MS?

For It Helpdesk Manager jobs in Meridian, MS, the most frequently searched job titles are:

What job categories do people searching It Helpdesk Manager jobs in Meridian, MS look for?

The top searched job categories for It Helpdesk Manager jobs in Meridian, MS are:

What cities near Meridian, MS are hiring for It Helpdesk Manager jobs?

Cities near Meridian, MS with the most It Helpdesk Manager job openings:

It Helpdesk Manager jobs near you
Infographic showing various It Helpdesk Manager job openings in Meridian, MS as of June 2026, with employment types broken down into 5% Full Time, and 95% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $82,181 per year, or $39.5 per hour.

IT Support Technician/Installer

Meridian, MS • On-site

Ideal Software Systems, Inc.
See more jobs at Ideal Software Systems, Inc.external

$21 - $29/hr

Full-time

Re-posted 20 days ago

Job description

Job Summary:
Ideal Software Systems, Inc. is a progressive technology company known for providing quality integrated hardware and software systems to the entertainment and financial markets. They are seeking passionate Tech Installers/Consultants to plan, set up, and execute the installation of proprietary software products in various entertainment venues.
Responsibilities:
• consulting with large entertainment businesses and theme parks
• planning, setting up, and executing the installation of proprietary software products in arcades, amusement parks, and theme parks
Qualifications:
Required:
• STRONG time management, organization, and decision-making skills
• Ability to multi-task and adapt to changes quickly
• Likes to travel
• A problem solver with keen attention to detail
• Love for technology and software
• Firm understanding of Windows OS
• Firm understanding of LAN and WAN networking
• A WORK Together approach with open communication, excellence in service, integrity, and accountability
• Knows how to address customer concerns creatively and share feedback with other teammates
• Builds TRUST by working as a team member, as well as independently, with minimal supervision
• Demonstrate a STRONG customer service orientation and take responsibility to ensure customers are satisfied
• WOW Customers over the phone, online chat, or email
• Enthusiasm and a great attitude with great customer service skills
Preferred:
• customer service: 1 year
• Project Management skills
• A+ Certification
• AA degree in related field (Technical Call Center experience will be considered)
• Previous IT or network experience: 1 year
• Experience in Computer Science, Databases, IT, Networks or Business Information Systems
• Experience with Microsoft Word and Excel and Windows OS (old and current)
• SQL experience is preferred
• High school or equivalent
Company:
Ideal Software Systems has developed business management and information systems since 1983 and currently provides a comprehensive suite of solutions to the amusement, family entertainment and financial markets that help grow business, prevent losses and simplify operations. Founded in 1983, the company is headquartered in Meridian, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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