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Help Tech Chat Support Jobs in Tupelo, MS (NOW HIRING)

IT Support Specialist

Tupelo, MS · On-site

$20.70 - $21.70/hr

Previous IT help desk, technical support, or internship experience is preferred but not required. Why Apply? * Competitive pay with shift differential. * Opportunity to gain valuable hands-on IT ...

Previous IT help desk, technical support, or internship experience is preferred but not required. Why Apply? * Competitive pay with shift differential. * Opportunity to gain valuable hands-on IT ...

Supports the maintenance of the IT asset system to ensure systems always stay up to date. This ... Accurately records activities in the help desk ticketing system. * Tracks equipment and software ...

... help desk related issues. Acting as an experienced analyst with a strong background in system ... Document, prioritize, and track support requests received via phone calls, emails, or chat portals

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Help Tech Chat Support information

See Tupelo, MS salary details

$25.7K

$41.4K

$62.9K

How much do help tech chat support jobs pay per year?

As of Jul 27, 2026, the average yearly pay for help tech chat support in Tupelo, MS is $41,406.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $44,800.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Tupelo, MS? For Help Tech Chat Support jobs in Tupelo, MS, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Tupelo, MS look for? The top searched job categories for Help Tech Chat Support jobs in Tupelo, MS are:
What cities near Tupelo, MS are hiring for Help Tech Chat Support jobs? Cities near Tupelo, MS with the most Help Tech Chat Support job openings:
IT Support Specialist

IT Support Specialist

Surge Staffing

Tupelo, MS • On-site

$20.70 - $21.70/hr

Other

Posted 5 days ago


Job description

IT Support Associate (Entry-Level) 2nd Shift

Pay: $20.70/hour + $1.00/hour shift premium ($21.70/hour total)
Shift: Monday-Friday, 6:30 PM 3:15 AM
Overtime: Daily and weekend overtime may be available
Job Type: Temporary

Job Summary

We are seeking an entry-level IT Support Associate to join our team on 2nd shift. This is a great opportunity for someone looking to grow their IT career while gaining hands-on experience supporting computers, servers, networks, and mobile devices in a fast-paced environment.

Responsibilities
  • Provide basic technical support for desktops, laptops, servers, and network equipment.
  • Troubleshoot hardware and software issues.
  • Assist users with Microsoft Office applications and account-related issues.
  • Support iOS and Android mobile devices.
  • Create, update, and manage user accounts in Azure Active Directory.
  • Document support requests and resolutions.
  • Escalate complex technical issues as needed.
  • Maintain a professional and customer-focused approach when assisting employees.
Qualifications
  • Basic troubleshooting experience with computers, servers, and networks.
  • Experience supporting iOS and Android mobile devices.
  • Working knowledge of Azure Active Directory.
  • Strong proficiency in Microsoft Office applications.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and in a team environment.
  • Previous IT help desk, technical support, or internship experience is preferred but not required.
Why Apply?
  • Competitive pay with shift differential.
  • Opportunity to gain valuable hands-on IT experience.
  • Potential for overtime.
  • Great opportunity to build your IT career in a professional environment.

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