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Help Tech Chat Support Jobs in Lowell, MA (NOW HIRING)

Energy Solutions - USA

Helpdesk Technician II

Boston, MA · On-site

$32 - $36/hr

... Help Desk Technician II that will be responsible for delivering advanced Tier 1 IT support for ... systems, email, chat, or phone * Experience supporting both Windows and macOS environments ...

Lendbuzz

IT Help Desk Specialist (Boston)

Boston, MA · On-site

$70K - $85K/yr

We are looking for a customer-centric IT Support Specialist to be the face of our IT Help Desk and manage our day-to-day workplace technology. In this role, you will own the end-to-end employee ...

Lendbuzz

IT Help Desk Specialist (Boston)

Boston, MA

$70K - $85K/yr

We are looking for a customer-centric IT Support Specialist to be the face of our IT Help Desk and manage our day-to-day workplace technology. In this role, you will own the end-to-end employee ...

Lendbuzz

IT Help Desk Specialist (Boston)

Boston, MA · On-site

They are seeking a customer-centric IT Support Specialist to manage day-to-day workplace technology ... in IT help desk, desktop support, or technical support roles • Hands-on experience supporting ...

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Showing results 21-40

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Lowell, MA

Help Tech Chat Support information

See Lowell, MA salary details

$26.8K

$43.1K

$65.5K

How much do help tech chat support jobs pay per year?

As of Aug 8, 2026, the average yearly pay for help tech chat support in Lowell, MA is $43,122.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $46,600.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Lowell, MA? For Help Tech Chat Support jobs in Lowell, MA, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Lowell, MA look for? The top searched job categories for Help Tech Chat Support jobs in Lowell, MA are:
What cities near Lowell, MA are hiring for Help Tech Chat Support jobs? Cities near Lowell, MA with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you
Infographic showing various Help Tech Chat Support job openings in Lowell, MA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,122 per year, or $20.7 per hour.

Desktop Support - Andover, MA

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Andover, MA

Full-time

Posted 9 days ago

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated.
Description:
Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!
Opportunity:
Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Andover, Massachusetts. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:

  • Provide Workstation Software Break Fix support
  • IMAC - PC Install, Moves, Adds and Changes
  • Image Loads
  • Asset Recovery
  • Asset tagging
  • Printer Support
  • Client Center (Tech Bar) Support
  • IT Service Management Updates
  • Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned

Apply