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Help Tech Chat Support Jobs in La Crosse, WI (NOW HIRING)

... technology partners, and third-party vendors to troubleshoot and resolve issues affecting live ... and help ensure production systems are ready before events begin. • Document significant ...

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Help Tech Chat Support information

See La Crosse, WI salary details

$26.5K

$42.7K

$64.8K

How much do help tech chat support jobs pay per year?

As of Sep 3, 2026, the average yearly pay for help tech chat support in La Crosse, WI is $42,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $46,100.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What job categories do people searching Help Tech Chat Support jobs in La Crosse, WI look for?

The top searched job categories for Help Tech Chat Support jobs in La Crosse, WI are:

What cities near La Crosse, WI are hiring for Help Tech Chat Support jobs?

Cities near La Crosse, WI with the most Help Tech Chat Support job openings:

Infographic showing various Help Tech Chat Support job openings in La Crosse, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,685 per year, or $20.5 per hour.

Information Technology Professional (IT Support)

Nearheal Pty

La Crescent, MN • On-site

$50 - $70/hr

Other

Medical, Dental, Vision, Retirement

Posted 2 days ago

New


Job description

Information Technology Professional (IT Support)

Job Title: Information Technology Professional (IT/CTN/IS); Category / Component: Enlisted • Both

Overview

Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.

Key Responsibilities
  • Design, operate, secure, and restore networks, servers, and communication systems that support naval operations.
  • Conduct offensive and defensive cyber operations, investigate and track adversary activity to protect Navy networks and critical systems.
  • Collect and analyze information on adversaries, environments, and weather; create intelligence products and briefings for commanders.
  • Provide help desk and user support, network and systems administration, incident response, and planned maintenance.
What to Expect

High tempo, mission‑critical work supporting around‑the‑clock operations and watch floors; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and compliance with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.

Work Environment

Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.

Pathways, Training & Advancement
  • Recruit training followed by Class A school in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands.
  • Advanced C schools and follow‑on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems.
  • Progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform‑specific warfare designations.
  • Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in‑service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.
Qualifications
  • Eligibility to serve in the United States Navy, which may involve U.S. citizenship or other legal residency and work status depending on the program and current law and policy.
  • High school diploma or equivalent for enlisted positions; bachelor’s or qualifying professional degree for officer positions.
  • Meeting age limits that vary by program and are set in law and Navy policy.
  • Meeting medical, vision, and dental standards, including body composition and physical fitness requirements.
  • Meeting character and conduct standards, including background screening.
  • Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs.
  • Eligibility for a security clearance when required for your rating or designator.
  • Additional qualifications may include USA citizenship or equivalent status, strong interest and aptitude in computers, networks, cyber operations, and analytical work, and eligibility for a security clearance at the Secret or Top Secret level depending on the billet.
Education Benefits

Education benefits are available through standard Navy programs such as Tuition Assistance, the Post‑9/11 GI Bill, ACE‑recommended college credit for Navy training, Navy COOL‑funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Pay, Benefits & Service

Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Incentives

Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Notes and Disclaimers

This description is a general overview of typical duties, training, and opportunities in this community. It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes. Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

U.S. Navy • Potosi

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