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Help Tech Chat Support Jobs in Bridgeport, CT (NOW HIRING)

Help Desk Agent

Melville, NY · On-site

$17.50 - $22.25/hr

Contract (6+ Months) The L2 IT Help Desk Support role is responsible for providing advanced technical support to client workers. This position ensures that all IT-related issues are resolved ...

Client Support Specialist

Greenwich, CT · On-site

$20.25 - $27.25/hr

... the best technology talent, and we are committed to helping more new businesses get started ... Provide professional and knowledgeable customer service to clients through phone, email and chat ...

Client Support Specialist

Greenwich, CT · On-site

$20.25 - $27.25/hr

... the best technology talent, and we are committed to helping more new businesses get started ... Provide professional and knowledgeable customer service to clients through phone, email and chat ...

... the best technology talent, and we are committed to helping more new businesses get started ... Provide professional and knowledgeable customer service to clients through phone, email and chat ...

... the best technology talent, and we are committed to helping more new businesses get started ... Provide professional and knowledgeable customer service to clients through phone, email and chat ...

Showing results 21-40

Help Tech Chat Support information

See Bridgeport, CT salary details

$27.5K

$44.2K

$67.1K

How much do help tech chat support jobs pay per year?

As of Aug 11, 2026, the average yearly pay for help tech chat support in Bridgeport, CT is $44,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $47,800.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Bridgeport, CT? For Help Tech Chat Support jobs in Bridgeport, CT, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Bridgeport, CT look for? The top searched job categories for Help Tech Chat Support jobs in Bridgeport, CT are:
What cities near Bridgeport, CT are hiring for Help Tech Chat Support jobs? Cities near Bridgeport, CT with the most Help Tech Chat Support job openings:
Infographic showing various Help Tech Chat Support job openings in Bridgeport, CT as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $44,209 per year, or $21.3 per hour.

IT technician/Help Desk Technician

Ozkarservices

Islandia, NY

$20.25 - $27.25/hr

Full-time

Re-posted 14 hours ago


Job description

The Help Desk duties which may include, but are not limited to: Providing outstanding customer service for Tier 1 service requests, incidents, and problems reported by Clients. The Technician will troubleshoot and resolve technical and procedural issues in an efficient and timely fashion over the phone, in person and through remote connectivity software. Help requests will come from our clients through email, phone calls, or the help desk system. The Help Desk Technician will ensure that all Service Desk requests, incidents, and problems are entered into ticket tracking system with accurate, detailed information. This position is also responsible for procurement, issuance, tracking of new and/or replacement computers/peripheral devices for customers as needed, ensuring replacement device is working properly.

Must be able to work flexible hours with the understanding that workdays can be in excess of normal hours and some weekend and holiday work may be required.

Responsibilities:

•       Help Desk or Service Desk experience

•       Fundamental Client Network configuration and troubleshooting using TCP/IP over Ethernet, Wireless Networking and WAN

•       Printer installation, maintenance, and troubleshooting

•       Installation, management, and support of Malware removal tools (anti-virus, anti-spam)

•       Maintenance and upgrades of desktop PCs, thin clients, peripherals, laptops and the software that they contain Provide hardware and software technical and procedural support to external clients

•       Knowledge and hands-on experience with the following: Operating Systems: Windows 2008/2012 Server, Windows XP/7, and Windows 8.1.

•       Windows Server Activate Directory Experience (Create, Edit and Delete Users Accounts, Unlock Account, Group, Permissions)

•       Microsoft Exchange Knowledge

•       Working knowledge of remote connectivity technologies such as Citrix, VMware View, Team Viewer, VNC and Microsoft Remote Desktop

Required Experience and Qualifications:

•       Associate’s degree or currently enrolled in a IT related degree program; experience may be substituted for education

•       Entry Level with 1-2 years’ Experience in related field

•       Effective customer service, and verbal and written communication skills Strong organizational and analyzing skills

•       Ability to work independently and as part of a team

•       Professional attitude, self-motivated, strong work ethic and the ability to work in a fast-paced and dynamic environment

•       Be committed to Ozkar Services mission, and be willing to go above and beyond

•       Ability to be “on call" and “on standby" in relation to the workload

•       Ability to complete on-the-job and/or classroom training in order to remain competitive in Information Technology field.

•       Working Knowledge on Ticketing System ConnectWise and Management Console LabTech

•       Must be able to Multitask in stressful office environment

•       Technical Certification Requirements: Comp-TIA A+, Comp-Tia Network +, Microsoft MSCE, Cisco CAN

Work Environment:

•       Employee must be able to travel to other work sites as required

•       Must be able to lift 75 lbs