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Help Tech Chat Support Jobs in Bridgeport, CT (NOW HIRING)

Wilen

IT Helpdesk Support Technician

Melville, NY · On-site

$22 - $26/hr

We are looking for an IT Helpdesk Support Technician to provide daily support within our Information Technology Department. This position is responsible for providing technical assistance and support ...

Trexon

IT Support Desk Technician

Hauppauge, NY

$21.75 - $30/hr

... IT support, help desk, or technical support role * Experience with Windows and/or macOS ... Respond to IT support requests via phone, email, chat, or ticketing system * Diagnose and resolve ...

Robert Half

Help Desk/Desktop Support Analyst

Norwalk, CT · On-site

$24 - $28/hr

We are looking for a Help Desk/Desktop Support Analyst to join our team in Norwalk, Connecticut on ... The role is well suited for someone who can balance end-user support, conferencing technology ...

Impact Business Technology

Be Seen First

IT Helpdesk Technician - Weekend Coverage

Newtown, CT · Remote

$55K - $65K/yr

We are seeking an IT Helpdesk Technician to join our team to cover weekend shifts ... You will resolve computer-related issues for our clients through telephone and remote support. Work ...

Xperteks

Windows Helpdesk Support

Wilton, CT · On-site

$60K - $75K/yr

Xperteks is looking to hire an Windows/PC Help Desk Support This is a Full-Time On-Site position. A ... Candidate must be passionate about computers & technology and should be highly proficient in ...

Xperteks

Windows Helpdesk Support

Wilton, CT · On-site

$60K - $75K/yr

Xperteks is looking to hire an Windows/PC Help Desk Support This is a Full-Time On-Site position. A ... Candidate must be passionate about computers & technology and should be highly proficient in ...

Xperteks

Windows Helpdesk Support

Wilton, CT · On-site

$60K - $75K/yr

Xperteks is looking to hire an Windows/PC Help Desk Support This is a Full-Time On-Site position. A ... Candidate must be passionate about computers & technology and should be highly proficient in ...

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Showing results 1-20

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Bridgeport, CT

Help Tech Chat Support information

See Bridgeport, CT salary details

$27.5K

$44.2K

$67.1K

How much do help tech chat support jobs pay per year?

As of Aug 10, 2026, the average yearly pay for help tech chat support in Bridgeport, CT is $44,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $47,800.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Bridgeport, CT? For Help Tech Chat Support jobs in Bridgeport, CT, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Bridgeport, CT look for? The top searched job categories for Help Tech Chat Support jobs in Bridgeport, CT are:
What cities near Bridgeport, CT are hiring for Help Tech Chat Support jobs? Cities near Bridgeport, CT with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you
Infographic showing various Help Tech Chat Support job openings in Bridgeport, CT as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $44,209 per year, or $21.3 per hour.

Software Support Engineer

Vicon Industries

Hauppauge, NY • On-site

Full-time

Re-posted 18 days ago

Job description

At Vicon, we are building the security and monitoring solutions of the future through inventive product design and innovative engineering. With a long and rich history serving the security and monitoring needs of some of the most important institutions in America, our exactness and ability to execute are pivotal to our core organizational mission. Our mission is to build the best video security solutions to create a safer and smarter world.

Vicon is looking for a Software Support Engineer to join our team. Software Support Engineers support our engineering organization with customer field issues by debugging problems and creating and deploying code patches.  This developer would work as part of Vicon’s product development team.  

Responsibilities:

  • Work with Vicon's software development teams across the globe on the development of Vicon's products.
  • Help Tech Support in identifying and resolving field issues.
  • Diagnose and debug major issues in our customer's environments.
  • Create and deploy code patches to resolve customer problems.
  • Configure and troubleshoot third party integrations with our product.
  • Work with the development team to define add features for troubleshooting and observability.
  • Ensure all products are built and released with an appropriate level of quality.

Qualifications

  • Bachelor's degree in computer science or computer engineering, or at least 3 years of software development experience.
  • Hands-on development experience knowledge of the product life cycle.
  • Excellent code writing skills, and a commitment to writing high quality code.
  • In-depth knowledge of .NET technologies with its basics
  • Experience in performing third party integrations.
  • Knowledge of network, client side and open source
  • Experience in software architecture and design principles
  • Exposure to TFS, GitHub and Advance Installer is an added advantage.
  • Exposure of using 3rdparty tools like, postman, fiddler, Wireshark, etc.
  • Ability to revise, update, refactor and debug code
  • Experience in running SQL queries and working on SQL Database. Knowledge of best practices when dealing with relational databases
  • Capable of troubleshooting common database issues
  • Excellent analytical and problem-solving skills.
  • Positive attitude and a team-first orientation.
  • Commitment to delivering quality products and services to customers.
  • Must be local to Hauppauge, NY

Apply