IT Help Desk Supervisor LNK International is seeking a knowledgeable and customer-focused Help Desk ... Associate degree or CompTIA A+ certification with 2+ years of experience, or 4+ years of equivalent ...
IT Help Desk Supervisor LNK International is seeking a knowledgeable and customer-focused Help Desk ... Associate degree or CompTIA A+ certification with 2+ years of experience, or 4+ years of equivalent ...
Help Desk Agent
Melville, NY · On-site
$17.50 - $22.25/hr
Help Desk Agent Location: Melville, NY 11747 Mode : Contract (6+ Months) The L2 IT Help Desk ... Associate's degree in Information Technology or related field; Bachelor's degree preferred.
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Help Desk Agent
Melville, NY · On-site
$17.50 - $22.25/hr
Help Desk Agent Location: Melville, NY 11747 Mode : Contract (6+ Months) The L2 IT Help Desk ... Associate's degree in Information Technology or related field; Bachelor's degree preferred.
IT technician/Help Desk Technician
$20.25 - $27.25/hr
The Help Desk duties which may include, but are not limited to: Providing outstanding customer ... Associate's degree or currently enrolled in a IT related degree program; experience may be ...
Quick apply
IT technician/Help Desk Technician
$20.25 - $27.25/hr
The Help Desk duties which may include, but are not limited to: Providing outstanding customer ... Associate's degree or currently enrolled in a IT related degree program; experience may be ...
IT technician/Help Desk Technician
$20.25 - $27.25/hr
The Help Desk duties which may include, but are not limited to: Providing outstanding customer ... Associate's degree or currently enrolled in a IT related degree program; experience may be ...
Quick apply
IT technician/Help Desk Technician
$20.25 - $27.25/hr
The Help Desk duties which may include, but are not limited to: Providing outstanding customer ... Associate's degree or currently enrolled in a IT related degree program; experience may be ...
Front Desk Associate
Centereach, NY · On-site
$17 - $18.25/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Centereach, NY · On-site
$17 - $18.25/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Selden, NY · On-site
$17 - $18.25/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Selden, NY · On-site
$17 - $18.25/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Centereach, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Centereach, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Centereach, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Centereach, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Riverhead, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Riverhead, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Melville, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Melville, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
$17 - $18.25/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
$17 - $18.25/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Hauppauge, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Hauppauge, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Stony Brook, NY · On-site
$17 - $18.25/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Stony Brook, NY · On-site
$17 - $18.25/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Rocky Point, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Rocky Point, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
$17 - $18.25/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
$17 - $18.25/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Selden, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Front Desk Associate
Selden, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Front Desk Associate
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Front Desk Associate
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Front Desk Associate
Centereach, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Front Desk Associate
Centereach, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Front Desk Associate
Selden, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Selden, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Rocky Point, NY · On-site
$17 - $18.25/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Front Desk Associate
Rocky Point, NY · On-site
$17 - $18.25/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Help Desk Associate information
See Bridgeport, CT salary details
$14.76 - $16.50
12% of jobs
$18.03 is the 25th percentile. Wages below this are outliers.
$16.50 - $18.25
15% of jobs
The median wage is $19.95 / hr.
$18.25 - $19.99
24% of jobs
$19.99 - $21.73
13% of jobs
$21.73 - $23.48
9% of jobs
$23.80 is the 75th percentile. Wages above this are outliers.
$23.48 - $25.22
16% of jobs
$25.22 - $26.97
5% of jobs
$26.97 - $28.71
2% of jobs
$28.71 - $30.45
3% of jobs
$30.45 - $32.20
0% of jobs
$32.20 - $33.94
1% of jobs
$14
$21
$33
How much do help desk associate jobs pay per hour?
As of Sep 1, 2026, the average hourly pay for help desk associate in Bridgeport, CT is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $24.62 per hour, depending on experience, location, and employer.
What does a help desk associate do?
A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.
What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?
To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What is the difference between Help Desk Associate vs Technical Support Specialist?
| Aspect | Help Desk Associate | Technical Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications like CompTIA A+ | Similar certifications; often more technical certifications |
| Work Environment | Help desk, call centers, on-site support | Remote or on-site technical support, troubleshooting |
| Employer & Industry | IT service providers, corporate IT departments | IT companies, software vendors, tech support firms |
| Search & Comparison Intent | Commonly compared for entry-level IT roles | More technical, troubleshooting focus |
The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.
What are the most commonly searched types of Help Desk jobs in Bridgeport, CT?
The most popular types of Help Desk jobs in Bridgeport, CT are:
What are popular job titles related to Help Desk Associate jobs in Bridgeport, CT?
For Help Desk Associate jobs in Bridgeport, CT, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Bridgeport, CT look for?
The top searched job categories for Help Desk Associate jobs in Bridgeport, CT are:
What cities near Bridgeport, CT are hiring for Help Desk Associate jobs?
Cities near Bridgeport, CT with the most Help Desk Associate job openings:
Job description
IT Help Desk Supervisor
LNK International is seeking a knowledgeable and customer-focused Help Desk Supervisor to oversee daily operations of the Help Desk and ensure prompt, professional support for all end users. This role is responsible for supervising help desk staff, managing workload distribution, improving support processes, and maintaining high customer service standards. In addition to supervisory responsibilities, the Help Desk Supervisor is expected to actively participate in daily ticket handling, providing hands-on technical support and contributing directly to help desk workload as needed.
Responsibilities
- Supervise day-to-day Help Desk operations and support request workflows.
- Provide leadership, coaching, and technical guidance to help desk technicians and build a strong working team with a customerfocused attitude.
- Ensure timely and effective resolution of end-user issues.
- Actively work on help desk tickets, including troubleshooting, resolving, and documenting technical issues.
- Perform hands-on technical tasks such as account provisioning, system troubleshooting, and hardware/software support.
- Monitor performance metrics and prepare operational reports.
- Respond to escalated issues and ensure proper resolution.
- Maintain service standards, escalation procedures, and technical documentation.
- Identify process improvements and contribute to support optimization.
- Coordinate technician training and development.
- Oversee help sheets, usage guides, and FAQ materials.
- Research new technologies and make recommendations to support Help Desk operations.
Position Requirements
- Proven experience as a Help Desk Supervisor or Senior Technician.
- Strong technical knowledge of computer systems, software, networking, and support tools.
- Experience with Windows 10/11, M365, Azure, Active Directory, and AV technologies.
- Proficiency with help desk ticketing systems and remote support tools.
- Ability and willingness to perform daily hands-on help desk support tasks.
- Excellent troubleshooting, communication, and customer service skills.
- Demonstrated leadership and team development abilities.
- Strong analytical and problem-solving skills.
- Ability to prioritize effectively in a fast-paced environment.
Education
- Associate degree or CompTIA A+ certification with 2+ years of experience, or 4+ years of equivalent experience.
The salary listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as permitted by law.
LNK provides equal employment opportunities to all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.
About LNK International
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Hauppauge, NY, US
Year founded
1980