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How much do help familysearch jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for help familysearch in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Help Familysearch vs Family History Consultant?

AspectHelp FamilysearchFamily History Consultant
CredentialsNone required, training providedOften requires genealogy certifications or training
Work EnvironmentVolunteer or support roles, often remote or in librariesConsulting roles, working with clients or organizations
Industry UsageUsed within Familysearch.org and related genealogy platformsCommon in genealogy services, archives, and heritage organizations
Search/Comparison IntentAssistance roles in genealogy projectsExpert advice and personalized genealogy support

Help Familysearch typically involves providing assistance and support within the Familysearch platform, often as volunteers or support staff. Family History Consultants usually offer expert guidance on genealogy research, often requiring certifications. While both roles focus on genealogy, Help Familysearch is more about general support, whereas Family History Consultants provide specialized, personalized services.

What do Help FamilySearch volunteers do?

Help FamilySearch volunteers assist individuals in researching their family history and genealogy. They guide users on how to use FamilySearch's online resources, help interpret historical records, and offer support with creating or updating family trees. Volunteers may work at FamilySearch Centers, online, or at community events, providing both technical assistance and genealogical expertise. Their work is essential in helping people connect with their ancestry and preserve family stories.

What are some common challenges faced by Help FamilySearch support specialists when assisting users with genealogical research?

Help FamilySearch support specialists often encounter challenges such as guiding users through complex family history records and helping them navigate the platform's extensive database. Users may be unfamiliar with genealogical terminology or struggle with interpreting historical documents, requiring patience and clear communication. Additionally, specialists frequently collaborate with team members to resolve unique or difficult cases, which fosters a supportive, knowledge-sharing environment. Adaptability and continuous learning are key to effectively assisting users with diverse backgrounds and research needs.

What are the key skills and qualifications needed to thrive as a FamilySearch Support Specialist, and why are they important?

To thrive as a FamilySearch Support Specialist, you need a solid understanding of genealogy research, customer service principles, and familiarity with both historical records and online family history resources. Proficiency with FamilySearch's database, genealogy software, and digital communication platforms is typically required. Exceptional communication, patience, and problem-solving abilities help build rapport with users and resolve complex inquiries. These skills are crucial to effectively assist individuals in their family history journey and ensure a positive user experience.
More about Help Familysearch jobs
What cities are hiring for Help Familysearch jobs? Cities with the most Help Familysearch job openings:
What states have the most Help Familysearch jobs? States with the most job openings for Help Familysearch jobs include:
What job categories do people searching Help Familysearch jobs look for? The top searched job categories for Help Familysearch jobs are:
Help Familysearch jobs near you
Infographic showing various Help Familysearch job openings in the United States as of July 2026, with employment types broken down into 1% Internship, 2% As Needed, 85% Part Time, 1% Temporary, 10% Contract, and 1% Nights. Highlights an 10% Hybrid, and 90% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.
FamilySearch Product Engagement Manager

FamilySearch Product Engagement Manager

The Church of Jesus Christ of Latter-day Saints

Salt Lake City, UT

Full-time

Posted 6 days ago

New

Church of Jesus Christ of Latter-day Saints rating

8.5

Company rating: 8.5 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

2nd of 15 rated religious organizations

Job description

The product engagement manager functions as a critical connection point between product managers, UX designers, engineers, help and support personnel, engagement channel owners, and senior staff. They are responsible for understanding our patrons, defining positioning for our products and services, and developing go-to-market (GTM) strategies. Their role is to make sure that our patrons needs are understood and met, that communications are timely, accurate and compelling, and our products provide inspiring and delightful experiences for our patrons. 
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord's work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings- giving Church members places to worship, teach, learn, and receive sacred ordinances-our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.

Required:

  • Bachelor's degree in communications, marketing, business, or related field
  • Eight years of relevant experience, including project management for large-scale projects and strategic organizational experience for or within a complex organization (or equivalent education or experience).
  • Proven product management experience. Experience implementing extensive marketing and communications campaigns using various forms of media, such as video, social media, and graphic design.
  • Solid analytical skills.
  • Experience launching products and implementing campaigns internationally, understanding global challenges and establishing strong relationships with Church areas around the world.
  • Excellent interpersonal, communication, collaboration, and organizational skills. Proven experience collaborating across multiple divisions and departments.
  • Excellent presentation skills
  • Must be able to aggregate and distill information from various sources, write solid proposals and plans, and give credible presentations to executive leaders.
  • Sound understanding of Church doctrine, policy, and practices.
  • Understanding of local and cultural customs and practices in areas around the world and how they impact the global Church.
  • Able to focus on the vision of the senior leadership and follow direction.
  • Experience managing large budgets and strong ability to collaborate across multiple departments and initiatives.
  • Energetic, enthusiastic, and self-motivated.
  • To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using computer monitors/equipment.

Preferred:

  • Master's degree preferred.
In coordination with other stakeholders, product engagement manager responsibilities include:
  1. Market & patron research: Conducting research to understand our patrons; their needs, pain points, desires, and alternatives
  2. Positioning and messaging: translating our product offerings into compelling customer-focused benefits and value propositions
  3. Go-To-Market (GTM) Strategies: Plan and lead product launches, assuring that all stakeholders are prepared and aligned on timing, positioning, and communication plans
  4. Homeland Support: Support the homelands by assuring alignment around plans for when and where products will be released
  5. Demand and Adoption: Work with channel owners to create promotional assets, and by analyzing post-launch data to help inform adoption and rollout plans

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