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How much do help familysearch jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for help familysearch in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Help Familysearch vs Family History Consultant?

AspectHelp FamilysearchFamily History Consultant
CredentialsNone required, training providedOften requires genealogy certifications or training
Work EnvironmentVolunteer or support roles, often remote or in librariesConsulting roles, working with clients or organizations
Industry UsageUsed within Familysearch.org and related genealogy platformsCommon in genealogy services, archives, and heritage organizations
Search/Comparison IntentAssistance roles in genealogy projectsExpert advice and personalized genealogy support

Help Familysearch typically involves providing assistance and support within the Familysearch platform, often as volunteers or support staff. Family History Consultants usually offer expert guidance on genealogy research, often requiring certifications. While both roles focus on genealogy, Help Familysearch is more about general support, whereas Family History Consultants provide specialized, personalized services.

What do Help FamilySearch volunteers do?

Help FamilySearch volunteers assist individuals in researching their family history and genealogy. They guide users on how to use FamilySearch's online resources, help interpret historical records, and offer support with creating or updating family trees. Volunteers may work at FamilySearch Centers, online, or at community events, providing both technical assistance and genealogical expertise. Their work is essential in helping people connect with their ancestry and preserve family stories.

What are some common challenges faced by Help FamilySearch support specialists when assisting users with genealogical research?

Help FamilySearch support specialists often encounter challenges such as guiding users through complex family history records and helping them navigate the platform's extensive database. Users may be unfamiliar with genealogical terminology or struggle with interpreting historical documents, requiring patience and clear communication. Additionally, specialists frequently collaborate with team members to resolve unique or difficult cases, which fosters a supportive, knowledge-sharing environment. Adaptability and continuous learning are key to effectively assisting users with diverse backgrounds and research needs.

What are the key skills and qualifications needed to thrive as a FamilySearch Support Specialist, and why are they important?

To thrive as a FamilySearch Support Specialist, you need a solid understanding of genealogy research, customer service principles, and familiarity with both historical records and online family history resources. Proficiency with FamilySearch's database, genealogy software, and digital communication platforms is typically required. Exceptional communication, patience, and problem-solving abilities help build rapport with users and resolve complex inquiries. These skills are crucial to effectively assist individuals in their family history journey and ensure a positive user experience.
What cities are hiring for Help Familysearch jobs? Cities with the most Help Familysearch job openings:
What states have the most Help Familysearch jobs? States with the most job openings for Help Familysearch jobs include:
Help Familysearch jobs near you
Infographic showing various Help Familysearch job openings in the United States as of May 2026, with employment types broken down into 20% As Needed, and 80% Contract. Highlights an 27% Hybrid, and 73% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.
FamilySearch Library Research Specialist Team Manager

FamilySearch Library Research Specialist Team Manager

The Church of Jesus Christ of Latter-day Saints

Salt Lake City, UT • On-site

$17.50 - $23.25/hr

Full-time

Posted 5 days ago

Church of Jesus Christ of Latter-day Saints rating

8.5

Company rating: 8.5 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

3rd of 15 rated religious organizations

Job description

Job Description
The Family History Department has the primary responsibility to nourish the temples with names so that families can be united for eternity; the FamilySearch Library Research Specialist Team Manager has responsibility for managing the day-to-day work of their team to help facilitate this primary goal.
Team managers ensure that their teams provide excellent customer service in their interactions with library visitors, the missionary workforce, and with other staff members. Additionally, he or she focuses on people and adheres to the Family History Department quality standards of inspiration, trust, kindness, effectiveness, and simplicity. This role requires excellent customer service, proactively addressing issues, multitasking capability, and developing a mixed workforce consisting of employees, missionaries, and volunteers.
Responsibilities
  • Provide direct leadership and oversight to your team members including hiring, performance management, and development.
  • Foster a collaborative, inclusive, and respectful workplace culture focused on service excellence.
  • Work with Library Operations Manager and other team managers to address communication, workflow, staffing, guest experience, and resource challenges.
  • Track and report key performance indicators and relevant metrics.
  • Represent FamilySearch products with knowledge and confidence.
  • Take on additional special assignments as needed.

Qualifications
  • Bachelor's degree (or equivalent experience) and six plus years of experience or a master's degree and four years of experience, and/or equivalent education and experience.
  • Previous supervisory experience required.
  • Have knowledge of business practices and be able to balance competing interests.
  • Have exceptional interpersonal skills.
  • Be courteous and tactful.
  • Be able to exchange ideas and information in a concise and logical way, and be sensitive to audience diversity.
  • Extensive expertise in FamilySearch products and services and the ability to teach others how to use them effectively.

Preferred
  • Genealogical accreditation or certification
  • Leadership and/or management experience in a library setting
  • Fluency in another language other than English
  • Experience in strategic planning and scheduling team members in a public facing environment

About Us
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord's work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings- giving Church members places to worship, teach, learn, and receive sacred ordinances-our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.

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