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Help Desk Jobs in Spring Hill, FL (NOW HIRING)

IT Manager

Tampa, FL

$85K - $115K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

Front Desk

Lutz, FL

$18 - $25/hr

Position: Front Desk Business Assistant/Business Secretary Employment Type: Full-Time Monday ... Help guide them through the thought-process of financing and appointment scheduling to ensure their ...

IT Manager

Tampa, FL · Remote

$110K - $130K/yr

Responsibilities of the IT Manager: * Lead, coach, and develop the IT team. * Oversee daily IT operations, including help desk support, hardware, software, systems, and network management. * Ensure ...

As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are ... help us to achieve our company's mission. The company also conducts post-offer employment ...

Front Desk Agent

Clearwater, FL · On-site

$13.25 - $16.50/hr

As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are ... help us to achieve our company's mission. The company also conducts post-offer employment ...

Front Desk Associate

Hudson, FL · On-site

$12.50 - $16/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Front Desk Associate

Spring Hill, FL · On-site

$12 - $15.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Showing results 21-40

Help Desk information

See Spring Hill, FL salary details

$10

$19

$28

How much do help desk jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for help desk in Spring Hill, FL is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.02 per hour, depending on experience, location, and employer.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

Is help desk a stressful job?

Help desk jobs can be stressful due to high customer expectations, tight deadlines, and the need to troubleshoot technical issues quickly. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.

What are the most commonly searched types of Help Desk jobs in Spring Hill, FL?

The most popular types of Help Desk jobs in Spring Hill, FL are:

What are popular job titles related to Help Desk jobs in Spring Hill, FL?

For Help Desk jobs in Spring Hill, FL, the most frequently searched job titles are:

What job categories do people searching Help Desk jobs in Spring Hill, FL look for?

The top searched job categories for Help Desk jobs in Spring Hill, FL are:

What cities near Spring Hill, FL are hiring for Help Desk jobs?

Cities near Spring Hill, FL with the most Help Desk job openings:

Infographic showing various Help Desk job openings in Spring Hill, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,853 per year, or $19.6 per hour.

$64K - $86K/yr

Full-time

Medical, Retirement, PTO

Re-posted 29 days ago


General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

87th of 224 rated it services


Job description

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REQ#: RQ224109Public Trust: None Requisition Type: Regular Your Impact

Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.

Job Description

Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT youll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiators. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team in Tampa, FL to provide routine technical support in the management of networks, software, hardware, configurations, and architectures.
HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT:

  • Provides Systems Administration and manages the functionality and efficiency of a group of computers running on one or more operating systems.

  • Conducts basic hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.

  • May evaluate existing systems and assist with planning long-term strategies and train end users on the proper use of hardware and software.

  • Performs basic software installations and upgrades to operating systems and layered software packages.

WHAT YOULL NEED TO SUCCEED:

  • Education: Technical Training, IT certification(s) and HS Degree required.

  • Required Technical Experience: 2+ years of related Systems Administration experience with Active Directory, RSA SecurID, and SolarWinds Orion.

  • Candidate will troubleshoot system hardware and software issues and provide routine technical support in the management of networks, software, hardware, configurations, and architectures.

  • Required Certification: Must have a current DOD 8570 certification, such as CompTIA Security + CE.

  • Required Security Clearance Level: current/active TS/SCI clearance.

  • Work Location: customer site in Tampa, FL.

GDIT IS YOUR PLACE:

  • 401K with company match

  • Comprehensive health and wellness packages.

  • Internal mobility team is dedicated to helping you own your career.

  • Professional growth opportunities include paid education and certifications.

  • Cutting-edge technology you can learn from and apply to solve real world problems.

  • Rest and recharge with paid vacation and holidays.

Not sure if this jobs the one for you? Check out our other openings at gdit.com/careers.
Do you have a friend or colleague this post describes? Let them know about the opportunity by clicking Share.

#ARMA

#armajobs
Work Requirements
Years of Experience

2 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

CompTIA - Security+ CE - CompTIA - CompTIA

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $64,230 - $86,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans


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About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US