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Help Desk Jobs in Houston, MS (NOW HIRING)

One GI

Medical Office Assistant

Tupelo, MS · On-site

$34K - $41K/yr

We want to help! We offer education reimbursement opportunities, with generous annual support based ... Maintain the front desk and reception areas. The Must Haves * High School Diploma or equivalent ...

One GI

Medical Office Assistant

Tupelo, MS · On-site

$34K - $41K/yr

We want to help! We offer education reimbursement opportunities, with generous annual support based ... Maintain the front desk and reception areas. The Must Haves * High School Diploma or equivalent ...

One GI, LLC

Medical Office Assistant

Tupelo, MS · On-site

$34K - $41K/yr

We want to help! We offer education reimbursement opportunities, with generous annual support based ... Maintain the front desk and reception areas. The Must Haves * High School Diploma or equivalent ...

BC Tech Pro

Computer Field Technician

Tupelo, MS

$35/hr

If you love working on computers and want to get out from behind a desk, come work with us! This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop ...

BC Tech Pro

Computer Field Technician

Tupelo, MS · On-site

$35/hr

If you love working on computers and want to get out from behind a desk, come work with us! This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop ...

Worldwide TechServices

Dynamic PC Support

Tupelo, MS · On-site

$17/hr

May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities * Provide customer ...

BC Tech Pro

Computer Field Technician

Tupelo, MS · On-site

If you love working on computers and want to get out from behind a desk, come work with us! This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop ...

Renasant Bank

Support Center Technician

Tupelo, MS · On-site

$20.50 - $28/hr

Identify, diagnose and resolve Level One problems for users of the organizational network, including computer hardware and software, desk phones, mobile devices, copiers, printers and receipt ...

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All JobsHelp Desk JobsHelp Desk Jobs in Houston, MS

Help Desk information

See Houston, MS salary details

$11

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How much do help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for help desk in Houston, MS is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.08 per hour, depending on experience, location, and employer.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

Is help desk a stressful job?

Help desk jobs can be stressful due to high customer expectations, tight deadlines, and the need to troubleshoot technical issues quickly. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.
More about Help Desk jobs

What are the most commonly searched types of Help Desk jobs in Houston, MS?

The most popular types of Help Desk jobs in Houston, MS are:

What job categories do people searching Help Desk jobs in Houston, MS look for?

The top searched job categories for Help Desk jobs in Houston, MS are:

What cities near Houston, MS are hiring for Help Desk jobs?

Cities near Houston, MS with the most Help Desk job openings:

Help Desk jobs near you
Infographic showing various Help Desk job openings in Houston, MS as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $42,822 per year, or $20.6 per hour.

Medical Office Assistant

One GI

Tupelo, MS • On-site

$34K - $41K/yr

Other

Retirement, PTO

Re-posted 9 days ago

Job description

Ready to grow your skills and love where you work?
Looking for a place where you can build your career and be part of a team that actually feels like a team!
Have you been looking for a place to grow your skillset? Or perhaps you are looking for a place to develop your career surrounded by a diverse group where employees feel a sense of belonging.
At Digestive Health Specialist we are championing the power of inclusivity and a people first mentality. We hope to improve the human experience - from our patients to our colleagues.
If you are interested in joining our culture, we're looking for a full-time Medical Office Assistant in our clinic located at Must have previous experience working in a front office setting and knowledge of medical terminology is a BONUS.
A little about us:
DHS is a team of gastroenterologists and allied health professionals with a proven track record of providing excellent care that families can count on. We specialize in treating the full range of digestive diseases and endeavor to provide exceptional care, for every patient, every time.
We are powered by One GI®, a true collaboration of the very best clinical and business minds - which enables us to focus on what's truly important - our patients.
Awesome Perks, Just for You!
  • Excellent paid time off for a healthy work/life balance.
  • We've got your future in mind! With our generous 401(k) plan, we'll help you grow your nest egg with an employer match that makes saving for retirement even sweeter.
  • Looking to further your education? We want to help! We offer education reimbursement opportunities, with generous annual support based on your employment status.
  • Internal growth opportunities. We want to aide in your training and development.
  • Competitive health and supplemental benefits; with FSA and HSA options.
  • Love where you work? Spread the word! Refer a friend who'd be a great fit for One GI® and earn a special bonus when they join the team!

Snapshot of Daily Duties
  • Greet patients and visitors, assessing their needs and direct them appropriately.
  • Answer phone as needed.
  • Verify and/or enter all patient demographic information in the EMR.
  • Check for necessary referrals.
  • Have appropriate forms completed, signed, and assemble patient charts.
  • Schedule patients for office visits, procedures, and other x-rays and tests as requested.
  • Collect co-pays, deductibles, and balances at time of visit.
  • Confirm all patient office visits and procedures for next business day.
  • Manage and update patient records.
  • Maintain the front desk and reception areas.

The Must Haves
  • High School Diploma or equivalent required.
  • Knowledge of medical terminology preferred.
  • Prior experience working in a front office capacity preferred.

If you're ready to bring your energy, organization skills, and smile to a place that values you-we'd love to have you on the team.
Let's do great work together-and have some fun while we're at it!

Apply