Complete Position: Help Desk Support I Location: Denver , Colorado 80203 Duration: 10+ Months Qualifications Complete Description: Qualifications: The Identity and Access Management unit is ...
Complete Position: Help Desk Support I Location: Denver , Colorado 80203 Duration: 10+ Months Qualifications Complete Description: Qualifications: The Identity and Access Management unit is ...
Local Only! Need Help Desk Support
$21.25 - $29/hr
Job duties may include direct, in person support when users come to the Service Desk (walk up service). Requires excellent customer service skills in person, over the phone and via email. Provides ...
Local Only! Need Help Desk Support
$21.25 - $29/hr
Job duties may include direct, in person support when users come to the Service Desk (walk up service). Requires excellent customer service skills in person, over the phone and via email. Provides ...
Help Desk Support(A+ certified)
Denver, CO · On-site
$20.50 - $27.75/hr
Company Description Ask ITC Inc. is a software development Company. Our passion is delivering technology strategies & digital solutions that assist our clients with building competitive , innovative ...
Help Desk Support(A+ certified)
Denver, CO · On-site
$20.50 - $27.75/hr
Company Description Ask ITC Inc. is a software development Company. Our passion is delivering technology strategies & digital solutions that assist our clients with building competitive , innovative ...
Apart from this, we also provide IT Staffing services that can help your organization to a great ... Job duties may include direct, in person support when users come to the Service Desk (walk up ...
Apart from this, we also provide IT Staffing services that can help your organization to a great ... Job duties may include direct, in person support when users come to the Service Desk (walk up ...
Helpdesk Technician
Denver, CO · On-site
$21.25 - $28.75/hr
The Help Desk Technician's role is to ensure proper computer operation in an ethical and professional manner so that end users can accomplish business tasks. It is the first level of phone support ...
Helpdesk Technician
Denver, CO · On-site
$21.25 - $28.75/hr
The Help Desk Technician's role is to ensure proper computer operation in an ethical and professional manner so that end users can accomplish business tasks. It is the first level of phone support ...
Help Desk Support I (pos-1) Duration of Contract 16 Months Interview Type In Person preferred Location Lakewood , Colorado 80215 Qualifications Skills A+ Active Directory Communication skills both ...
Help Desk Support I (pos-1) Duration of Contract 16 Months Interview Type In Person preferred Location Lakewood , Colorado 80215 Qualifications Skills A+ Active Directory Communication skills both ...
Need for Help Desk Support analyst in Denver CO
$21 - $28.75/hr
Help Desk Support Duration: 6 Months+ Interview Type: In Person Location:Denver, Colorado Qualifications Minimum Requirements: o Minimum of 1 year of experience in a call center o Strong phone and ...
Need for Help Desk Support analyst in Denver CO
$21 - $28.75/hr
Help Desk Support Duration: 6 Months+ Interview Type: In Person Location:Denver, Colorado Qualifications Minimum Requirements: o Minimum of 1 year of experience in a call center o Strong phone and ...
A313-two Help Desk Analysts, 12312422 and 12209532
Denver, CO · On-site
$22 - $27/hr
Our direct client has an opening for two Help Desk Analysts, 12312422 and 12209532 This position is 14 months with the option of extension, and the client is in Denver, Colorado If you are interested ...
Quick apply
A313-two Help Desk Analysts, 12312422 and 12209532
Denver, CO · On-site
$22 - $27/hr
Our direct client has an opening for two Help Desk Analysts, 12312422 and 12209532 This position is 14 months with the option of extension, and the client is in Denver, Colorado If you are interested ...
IT Help Desk Specialist
Littleton, CO · On-site
$21 - $26/hr
... desk. * Ability to prioritize multiple tickets at once without losing track of any of them. * Strong communication and a customer-focused attitude. Many people you help sell cars or fix them, and ...
Quick apply
IT Help Desk Specialist
Littleton, CO · On-site
$21 - $26/hr
... desk. * Ability to prioritize multiple tickets at once without losing track of any of them. * Strong communication and a customer-focused attitude. Many people you help sell cars or fix them, and ...
Workstudy - IT Helpdesk
Denver, CO · On-site
Utilize effective customer service skills to provide help desk phone, chat, email and in-person support; achieving first contact resolution whenever possible. Track, prioritize and document all ...
Workstudy - IT Helpdesk
Denver, CO · On-site
Utilize effective customer service skills to provide help desk phone, chat, email and in-person support; achieving first contact resolution whenever possible. Track, prioritize and document all ...
Service Desk L1
Lakewood, CO · On-site
$20.50 - $28/hr
Qualifications 1 year of help desk support experience Experiences must include working with Microsoft Windows 7/10, Apple/iOS and Android devices, Experience using O365 Mail, Calendar and OneDrive ...
Service Desk L1
Lakewood, CO · On-site
$20.50 - $28/hr
Qualifications 1 year of help desk support experience Experiences must include working with Microsoft Windows 7/10, Apple/iOS and Android devices, Experience using O365 Mail, Calendar and OneDrive ...
Service Desk L1
Denver, CO · On-site
$21 - $28.75/hr
Qualifications 1 year of help desk support experience Experiences must include working with Microsoft Windows 7/10, Apple/iOS and Android devices, Experience using O365 Mail, Calendar and OneDrive ...
Service Desk L1
Denver, CO · On-site
$21 - $28.75/hr
Qualifications 1 year of help desk support experience Experiences must include working with Microsoft Windows 7/10, Apple/iOS and Android devices, Experience using O365 Mail, Calendar and OneDrive ...
Service Desk L1.
Denver, CO · On-site
$21 - $28.75/hr
Qualifications 1 year of help desk support experience Experiences must include working with Microsoft Windows 7/10, Apple/iOS and Android devices, Experience using O365 Mail, Calendar and OneDrive ...
Service Desk L1.
Denver, CO · On-site
$21 - $28.75/hr
Qualifications 1 year of help desk support experience Experiences must include working with Microsoft Windows 7/10, Apple/iOS and Android devices, Experience using O365 Mail, Calendar and OneDrive ...
Service Desk L1.
Denver, CO · On-site
$43K - $45K/yr
Qualifications 1 year of help desk support experience Experiences must include working with Microsoft Windows 7/10, Apple/iOS and Android devices, Experience using O365 Mail, Calendar and OneDrive ...
Service Desk L1.
Denver, CO · On-site
$43K - $45K/yr
Qualifications 1 year of help desk support experience Experiences must include working with Microsoft Windows 7/10, Apple/iOS and Android devices, Experience using O365 Mail, Calendar and OneDrive ...
Service Desk L1.
$20.50 - $28/hr
Qualifications 1 year of help desk support experience Experiences must include working with Microsoft Windows 7/10, Apple/iOS and Android devices, Experience using O365 Mail, Calendar and OneDrive ...
Service Desk L1.
$20.50 - $28/hr
Qualifications 1 year of help desk support experience Experiences must include working with Microsoft Windows 7/10, Apple/iOS and Android devices, Experience using O365 Mail, Calendar and OneDrive ...
Service Desk L1
Denver, CO · On-site
$20.50 - $28/hr
Qualifications 1 year of help desk support experience Experiences must include working with Microsoft Windows 7/10, Apple/iOS and Android devices, Experience using O365 Mail, Calendar and OneDrive ...
Service Desk L1
Denver, CO · On-site
$20.50 - $28/hr
Qualifications 1 year of help desk support experience Experiences must include working with Microsoft Windows 7/10, Apple/iOS and Android devices, Experience using O365 Mail, Calendar and OneDrive ...
Service Desk L1
Denver, CO · On-site
$20.50 - $28/hr
Qualifications 1 year of help desk support experience Experiences must include working with Microsoft Windows 7/10, Apple/iOS and Android devices, Experience using O365 Mail, Calendar and OneDrive ...
Service Desk L1
Denver, CO · On-site
$20.50 - $28/hr
Qualifications 1 year of help desk support experience Experiences must include working with Microsoft Windows 7/10, Apple/iOS and Android devices, Experience using O365 Mail, Calendar and OneDrive ...
Service Desk L1.
Lakewood, CO · On-site
$20.50 - $28/hr
Qualifications 1 year of help desk support experience Experiences must include working with Microsoft Windows 7/10, Apple/iOS and Android devices, Experience using O365 Mail, Calendar and OneDrive ...
Service Desk L1.
Lakewood, CO · On-site
$20.50 - $28/hr
Qualifications 1 year of help desk support experience Experiences must include working with Microsoft Windows 7/10, Apple/iOS and Android devices, Experience using O365 Mail, Calendar and OneDrive ...
Service Desk L1
Denver, CO · On-site
$43K - $45K/yr
Qualifications 1 year of help desk support experience Experiences must include working with Microsoft Windows 7/10, Apple/iOS and Android devices, Experience using O365 Mail, Calendar and OneDrive ...
Service Desk L1
Denver, CO · On-site
$43K - $45K/yr
Qualifications 1 year of help desk support experience Experiences must include working with Microsoft Windows 7/10, Apple/iOS and Android devices, Experience using O365 Mail, Calendar and OneDrive ...
Need a Help-desk Support in Golden, Colorado
$21.25 - $29/hr
Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance ...
Need a Help-desk Support in Golden, Colorado
$21.25 - $29/hr
Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance ...
Help Desk information
See Highlands Ranch, CO salary details
$13.37 - $15.39
2% of jobs
$15.39 - $17.41
6% of jobs
$17.41 - $19.43
12% of jobs
$20 is the 25th percentile. Wages below this are outliers.
$19.43 - $21.45
17% of jobs
The median wage is $23.06 / hr.
$21.45 - $23.46
16% of jobs
$23.46 - $25.48
16% of jobs
$26.49 is the 75th percentile. Wages above this are outliers.
$25.48 - $27.50
12% of jobs
$27.50 - $29.52
7% of jobs
$29.52 - $31.54
6% of jobs
$31.54 - $33.56
3% of jobs
$33.56 - $35.58
2% of jobs
$13
$24
$35
How much do help desk jobs pay per hour?
As of Aug 19, 2026, the average hourly pay for help desk in Highlands Ranch, CO is $24.30, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $27.26 per hour, depending on experience, location, and employer.
What is a help desk?
Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.
What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?
To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.
What are some common challenges faced by help desk professionals, and how can they effectively manage them?
Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.
What is the difference between Help Desk vs Technical Support Specialist?
| Aspect | Help Desk | Technical Support Specialist |
|---|---|---|
| Credentials | Typically requires a high school diploma or equivalent; certifications like CompTIA A+ are common | Often requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs |
| Work Environment | Office or remote; front-line support for end-users | Office or remote; more specialized technical troubleshooting |
| Employer & Industry Usage | Used across various industries for user support | Common in IT, tech companies, and service providers |
| Search & Comparison Intent | High overlap; both support end-users with technical issues |
Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.
Is help desk a stressful job?
Help desk jobs can be stressful due to high customer expectations, tight deadlines, and the need to troubleshoot technical issues quickly. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.
More about Help Desk jobs
What are the most commonly searched types of Help Desk jobs in Highlands Ranch, CO?
The most popular types of Help Desk jobs in Highlands Ranch, CO are:
What are popular job titles related to Help Desk jobs in Highlands Ranch, CO?
For Help Desk jobs in Highlands Ranch, CO, the most frequently searched job titles are:
What job categories do people searching Help Desk jobs in Highlands Ranch, CO look for?
The top searched job categories for Help Desk jobs in Highlands Ranch, CO are:
What cities near Highlands Ranch, CO are hiring for Help Desk jobs?
Cities near Highlands Ranch, CO with the most Help Desk job openings:
$21 - $28.75/hr
Full-time
Re-posted 21 days ago
Job description
Company Description
This is Amrita Sharma  with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.
Job Description
Complete Job description:
Position: Help Desk Support I
Location: Denver , Colorado 80203
Duration: 10+ Months
Qualifications
Complete Description:Â
Qualifications:
The Identity and Access Management unit is responsible for provisioning support which includes ticket management, customer service, and knowledge of least privilege methodology with security rights, permissions and groups, experience with Active Directory, CA Service Desk, and Google. Due to the importance of this position, it is expected that a person supporting IAM has basic troubleshooting skills with networking and computer systems, can multitask, work in a fast paced environment while providing excellent customer service.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Amrita Sharma
Desk Phone: +1 631-649-1313 Ext- 735
amrita@)askitc.com
About Ask IT Consulting
Sourced by ZipRecruiter
Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Holtsville, NY, US
Year founded
2008