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Help Desk Jobs in Graham, WA (NOW HIRING)

Provides simulation help desk operations as needed for BAB and EAB events. * Develops Simulation Control Plans (SCP) and implements simulation workstation layouts to support exercises. * Configures ...

Front Desk Receptionist - Part Time

Kent, WA · On-site

$17 - $21.75/hr

We help people by making quality eye care and eyewear more affordable and accessible. As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

Showing results 41-60

Help Desk information

See Graham, WA salary details

$12

$22

$33

How much do help desk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for help desk in Graham, WA is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.43 per hour, depending on experience, location, and employer.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

Is help desk a stressful job?

Help desk jobs can be stressful due to high customer expectations, tight deadlines, and the need to troubleshoot technical issues quickly. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.

What job categories do people searching Help Desk jobs in Graham, WA look for?

The top searched job categories for Help Desk jobs in Graham, WA are:

What cities near Graham, WA are hiring for Help Desk jobs?

Cities near Graham, WA with the most Help Desk job openings:

Infographic showing various Help Desk job openings in Graham, WA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $47,149 per year, or $22.7 per hour.

Military Analyst III with Security Clearance

Valiant Integrated Services

Tacoma, WA • On-site

Other

Posted 9 days ago


Valiant Integrated Services rating

6.5

Company rating: 6.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Valiant is looking for a Military Analyst III to join our team! This full-time position involves comprehensive management of training resources, including personnel, equipment, and facilities, while ensuring the MTC meets customer training objectives. The ideal candidate will leverage their expertise to maintain strong communication and collaboration with military customers, government officials, and contract staff, working closely with department leads, government leadership, and the contract Program Manager to ensure successful program execution. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Planning Subject Matter Expert (SME) on the execution of all MTC exercises for brigade and below units. * Performs as the project manager for coordination between the training unit, Mission Training Complex contractor and government staff and any other external agencies required to meet the Commander's training objectives. * Supervises the planning, preparation, execution and recovery requirements of most complex multi-echelon events. * As an event support lead, supervises and coordinates a contractor staff up to 30 personnel of varied disciplines to deliver training support to assigned events. * Understands mission command, leader and staff training, development of training objectives, use of simulations and scenario products to meet training objectives, and staff battle drills. * Plans and coordinates events using the Live, Virtual, Constructive training environments. These include WARSIM, JCATS, LOTS, DXTRS, VBS3, JDLM, TCC, HITS and others. * Operates and provides operator training on the following constructive simulations: WARSIM, JCATS, LOTS, DXTRS, JDLM and any other emerging government directed simulations. Provides simulation help desk operations as needed for BAB and EAB events. * Develops Simulation Control Plans (SCP) and implements simulation workstation layouts to support exercises. * Configures and tests various simulations with Event Database. * Prepares and presents briefings and demonstrations on computer simulation models and exercise related issues. * Performs exercise control (EXCON) operations. This includes Higher, Adjacent and Lower response cells. Provides OPFOR support in accordance with the TRADOC G2 Operational Environment Enterprise center, D.A.T.E., and threat tactics. * Performs higher command (HICOM) functions as needed to support training events. * Devises training event recovery plans for mission command and simulation workstations (e.g. property accountability, securing classified, venue reset). * Maintains exercise status and coordination on the MTC SharePoint portal and MS Teams. * Provides instruction and coaching to brigade and battalion commanders and staff personnel on the operational employment and TTPs of the following Mission Command Information Systems: Maven, AIDP, MMC-S, AFATDS, and other tactical mission command server software like SharePoint. Possible future mission command systems to instruct and coach include TAIS and AMDWS. * As needed conducts individual Mission Command Information System instruction as part of the mission command integration course. * As needed performs database development and modification using SGEN, JTDS, or other government required system. * Creates AAR Plans for the training audience, outlining data collection, analysis parameters, presentations, and final AAR report. Position Requirements SECURITY REQUIREMENT: Active Secret PREFERRED EDUCATION REQUIREMENTS: * Bachelor's Degree from an accredited institution preferred. * Completed the Army Command and General Staff Officer Course (CGSOC), Intermediate Level Education (ILE), SGM Academy or equivalent level military schooling desired. REQUIRED QUALIFICATIONS: * 15+ years of experience with military operations, training, training support at Brigade or higher. Battalion Commander/Brigade Commander, S3, SGM or WO4/5. Corps and Division staff experience preferred. * Experience with gaming and constructive simulation programs. * Direct knowledge of Mission Command Warfighting Functions, Decisive Action Training Environment, Military Decision-Making Process, Lethal and Non-Lethal Targeting, Long Range plan development (Campaign Planning), and other supporting operational planning functions. * Excellent organizational, research, writing, and communication skills. * Position requires close customer contact and the ability to work independently and creatively. * Successful candidates must exhibit the ability to effectively communicate with clients, colleagues, and senior government officials. * Must be proficient in the following computer applications: Microsoft Office, Teams, SharePoint, Visio, Onebrief and Outlook. PHYSICAL REQUIREMENTS: * Prolonged periods of sitting at a desk and working on a computer, as well as standing for extended periods. Ability to lift up to 30 pounds when needed. * Perform work in buildings and outdoor environments. * Outdoor environments may involve inclement weather conditions, carrying equipment over uneven terrain, and maneuvering equipment in tight spaces. Valiant Integrated Services is an employer who hires in accordance with applicable state and federal law. All qualified applicants will receive consideration for employment in compliance with those laws.

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