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Help Desk Support Jobs in Decatur, TX (NOW HIRING)

D1 Training

Front Desk Associate

Fort Worth, TX · On-site

$12 - $15/hr

Training & development Front Desk Associate Location: D1 Training Alliance - Fort Worth, TX Type ... Event Support * Assist during special events, camps, and community nights * Help with check-in and ...

IVX Health

Front Desk Coordinator

Denton, TX · On-site

$15.25 - $19.75/hr

Front Desk Coordinator Denton, Texas, United States; Flower Mound, Texas, United States FT Front ... Education Assistance - Tuition reimbursement and certification support to help you grow in your ...

Alcon

Sr. Associate - BPA Deal Desk

Fort Worth, TX · On-site

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate ... As a Sr. Associate - BPA Deal Desk supporting the US Surgical Business Planning and Financial ...

IVX Health

Front Desk Coordinator

Denton, TX · On-site

$15.25 - $19.75/hr

FT Front Desk Coordinator | Dallas-Fort Worth Market Location(s): Denton Infusion Center + Flower ... Education Assistance - Tuition reimbursement and certification support to help you grow in your ...

MINT dentistry

Dental Front Desk

North Richland Hills, TX · On-site

$12.25 - $15.75/hr

Support the clinical team and ensure every patient's experience is seamless. Act as a MINT Model ... Engage in social media opportunities, helping share the MINT experience online when needed. Build ...

MINT dentistry

Dental Front Desk

North Richland Hills, TX · On-site

$12.25 - $15.75/hr

Support the clinical team and ensure every patient's experience is seamless. Act as a MINT Model ... Engage in social media opportunities, helping share the MINT experience online when needed. Build ...

IVX Health

Front Desk Coordinator

Denton, TX · On-site

$15.25 - $19.75/hr

FT Front Desk Coordinator | Dallas-Fort Worth Market Location(s): Denton Infusion Center + Flower ... Education Assistance - Tuition reimbursement and certification support to help you grow in your ...

Atrium Hospitality

Front Desk Associate

Grapevine, TX · On-site

$13 - $16.75/hr

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... at the front desk with a frozen screen. * Able to lift 50 lbs and stay on your feet - This role ...

Atrium Hospitality

Front Desk Associate

Grapevine, TX · On-site

$13 - $16.75/hr

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... at the front desk with a frozen screen. * Able to lift 50 lbs and stay on your feet - This role ...

Atrium Hospitality

Front Desk Associate

Grapevine, TX · On-site

$13 - $16.75/hr

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... at the front desk with a frozen screen. * Able to lift 50 lbs and stay on your feet - This role ...

Atrium Hospitality

Front Desk Associate

Grapevine, TX

$13 - $16.75/hr

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... at the front desk with a frozen screen. * Able to lift 50 lbs and stay on your feet - This role ...

Pomeroy Technologies

Deskside Technician II

Flower Mound, TX · On-site

$17.50 - $22.25/hr

Assisting with on-site projects for the client Minimum Knowledge, Skills and Abilities Required: * 1-3 years help desk experience required * 1-2 years AV Support preferred * Advanced computer skills ...

Pomeroy

Deskside Technician II

Flower Mound, TX

$17.50 - $22.25/hr

Assisting with on-site projects for the client Minimum Knowledge, Skills and Abilities Required: * 1-3 years help desk experience required * 1-2 years AV Support preferred * Advanced computer skills ...

Atrium Hospitality

Front Desk Associate

Grapevine, TX · On-site

$13 - $16.75/hr

Help manage daily tasks like event sheet distribution, business center support, and keeping the ... at the front desk with a frozen screen. * Able to lift 50 lbs and stay on your feet - This role ...

GI Alliance

Supervisor, IT (31497)

Southlake, TX · On-site

$65 - $80/hr

Ensure help desk tickets are being completed in accordance with IT SOP. * Provide backup coverage for System Administrator * Ensure users receive support to resolve issues and provide solutions to ...

Health Fitness

Front Desk Staff (part-time)

Roanoke, TX · On-site

$14.50 - $16.50/hr

Our work focuses on creating meaningful connections with each of our participants to help them move ... We provide personal and professional support, training and development and flexible employment ...

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All JobsHelp Desk Support JobsHelp Desk Support Jobs in Decatur, TX

Help Desk Support information

See Decatur, TX salary details

$11

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How much do help desk support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for help desk support in Decatur, TX is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.22 per hour, depending on experience, location, and employer.

What is help desk support?

Help Desk Support professionals are IT specialists who provide technical assistance and support to users experiencing issues with computer systems, software, or hardware. They typically respond to inquiries via phone, email, or chat, and help troubleshoot and resolve technical problems. Their responsibilities may include diagnosing issues, guiding users through solutions, and escalating more complex problems to higher-level IT staff. Help Desk Support is essential for maintaining smooth technology operations in organizations and ensuring user satisfaction.

Is help desk support a good career?

Help desk support is a viable career option for those interested in IT and customer service, offering opportunities to develop technical skills, troubleshoot hardware and software issues, and obtain certifications like CompTIA A+. The role often provides entry-level pathways into the IT field and can lead to advanced positions such as network administrator or systems analyst.

What are the most common challenges faced by help desk support professionals, and how can they effectively handle them?

Help Desk Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical skill levels. To handle these challenges, it's important to prioritize tickets based on urgency, use available knowledge bases and documentation for problem-solving, and practice clear, patient communication. Developing strong organizational skills and a collaborative approach with IT colleagues also helps streamline issue resolution and enhances the overall support experience.

What is the difference between Help Desk Support vs Technical Support Specialist?

AspectHelp Desk SupportTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelp desk, call centers, remote supportTechnical troubleshooting, remote or on-site
Employer & IndustryIT service providers, corporate IT departmentsHardware/software vendors, IT departments
Common Search/ComparisonHelp Desk Support vs Technical Support Specialist

Help Desk Support primarily handles initial user issues, providing basic troubleshooting via phone or remote access. Technical Support Specialists often handle more complex technical problems, including hardware and software troubleshooting. While both roles require similar certifications and work in IT environments, Technical Support Specialists typically deal with advanced technical issues and may require additional technical skills.

What are the key skills and qualifications needed to thrive as a help desk support specialist, and why are they important?

To thrive as a Help Desk Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and customer service, often supported by a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively address user issues and maintain positive interactions. These skills are crucial for resolving technical problems quickly, ensuring user satisfaction, and keeping organizational IT systems running smoothly.

What qualifications do I need for help desk support?

Help desk support roles typically require a high school diploma or equivalent, with many employers preferring some post-secondary education or certifications in IT. Strong communication skills, basic knowledge of computer hardware and software, and familiarity with ticketing systems are important, and certifications like CompTIA A+ can enhance job prospects.
What job categories do people searching Help Desk Support jobs in Decatur, TX look for? The top searched job categories for Help Desk Support jobs in Decatur, TX are:
What cities near Decatur, TX are hiring for Help Desk Support jobs? Cities near Decatur, TX with the most Help Desk Support job openings:
Help Desk Support jobs near you
Infographic showing various Help Desk Support job openings in Decatur, TX as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,046 per year, or $20.7 per hour.

Front Desk Associate

D1 Training

Fort Worth, TX • On-site

$12 - $15/hr

Part-time

Re-posted 6 days ago

D1 Training rating

7.1

Company rating: 7.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

16th of 63 rated gym and leisure clubs

Job description

Replies within 24 hours
Benefits:
  • Employee discounts
  • Training & development

Front Desk Associate
Location: D1 Training Alliance - Fort Worth, TX
Type: Part-Time
Schedule:
  • Monday - Friday: 4:00 PM - 7:30 PM
  • Saturday: 8:00 AM - 12:00 PM

Position Overview:
D1 Training Alliance is seeking a friendly, dependable Front Desk Associate to support our evening and weekend operations. This is an entry-level role ideal for someone who enjoys working with people, thrives in a team environment, and wants to be part of a high-energy fitness community.
As the first point of contact for members, athletes, and parents, you will help create a welcoming, organized, and professional experience inside our facility.
Responsibilities:
  • Member & Guest Experience
    • Greet members, athletes, parents, and guests as they enter
    • Check members into classes and assist with basic questions
    • Maintain a friendly and professional presence at the front desk
    • Ensure waivers are completed for new guests
  • Retail & Transactions
      • Process retail purchases accurately using POS system
      • Handle basic cash and card transactions
      • Keep retail area organized and stocked
      • Promote merchandise and basic offerings when appropriate
  • Facility Support
    • Assist with daily cleaning tasks (wiping equipment, organizing racks, tidying lobby)
    • Support nightly close-out procedures
    • Keep front desk area clean and presentable
    • Communicate any issues to management
  • Event Support
    • Assist during special events, camps, and community nights
    • Help with check-in and basic coordination during busy traffic times

Qualifications:
Minimum Requirements
  • Reliable and punctual
  • Strong interpersonal and communication skills
  • Comfortable interacting with both adults and youth athletes
  • Ability to follow systems and complete checklists
  • Available to consistently work assigned schedule

Preferred (Not Required)
  • Previous customer service experience
  • Experience in retail or hospitality
  • Interest in fitness or athletics

Who We Are
D1 Training Alliance is a performance-based training facility serving adults and youth athletes. We focus on strength, speed, and long-term athletic development in a structured, professional environment.
We value:
  • Energy
  • Accountability
  • Professionalism
  • Teamwork

If you enjoy working with people and want to be part of a results-driven culture, we'd love to meet you.
Compensation: $12.00 - $15.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
D1 Training is a rapidly growing fitness franchise with over 80 facilities open and more than 180 in development. At D1 Training, we are committed to inspiring and motivating athletes to achieve their goals through science-backed, results-driven training. We focus on training the entire body as a unit to maximize performance-no gimmicks, no fads, just proven techniques used to develop the world's top athletes. Every workout follows a structured 8-week training cycle, meticulously designed and backed by sports science to deliver real, measurable progress. What started as a program for aspiring youth athletes has evolved into comprehensive training for adults and teams, helping individuals at every level push toward their full potential
D1 Training Alliance is a premier, veteran-owned athletic training facility located in Alliance Town Center in Fort Worth, TX. Owned and operated by a former athlete andU.S. Marine Corps veteran, our facility offers elite-level strength, speed, and agility training for youth athletes, adults, and teams.
At D1 Training, we live by the philosophy of "Iron Sharpens Iron" (Proverbs 27:17), creating a supportive, high-energy environment where athletes and fitness enthusiasts challenge and elevate one another. Whether you're an elite competitor, weekend warrior, or just starting your fitness journey, D1 Training Alliance provides expert coaching, top-tier equipment, and a structured, science-backed approach to help you reach your goals.

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