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Help Desk Support Jobs in Baton Rouge, LA (NOW HIRING)

DIHO Consulting USA

Adminsitrative Clerk

Geismar, LA

$17.50 - $22/hr

This position will begin as a receptionist and administrative support role, helping with daily ... Greet visitors and provide professional front desk support * Answer phone calls, respond to emails ...

DIHO Consulting USA

Adminsitrative Clerk

Geismar, LA

$17.50 - $22/hr

This position will begin as a receptionist and administrative support role, helping with daily ... Greet visitors and provide professional front desk support * Answer phone calls, respond to emails ...

DIHO Consulting USA

Adminsitrative Clerk

Geismar, LA · On-site

$18 - $23.25/hr

This position will begin as a receptionist and administrative support role, helping with daily ... Greet visitors and provide professional front desk support * Answer phone calls, respond to emails ...

Immense Networks

Be Seen First

Level One Technical Engineer

Baton Rouge, LA · On-site

$20 - $25/hr

Requirements: * 0-2 years of experience in an IT support or help desk role. * Foundational knowledge of networking concepts (TCP/IP, DNS, DHCP). * Familiarity with Microsoft 365 Administration and ...

Genesis Health Clubs

Front Desk

Baton Rouge, LA · On-site

$11 - $14/hr

Make Me Feel Important . We serve, support, and inspire our members through meaningful ... We Lead by Example , showing up each day with compassion, drive, and a commitment to help others ...

Genesis Health Clubs

Front Desk

Baton Rouge, LA · On-site

$12.25 - $15.75/hr

Make Me Feel Important . We serve, support, and inspire our members through meaningful ... We Lead by Example , showing up each day with compassion, drive, and a commitment to help others ...

U.S. Navy

IT Support Specialist

Baker, LA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Pierre Part, LA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Walker, LA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Independence, LA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Baton Rouge, LA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Slaughter, LA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Prairieville, LA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

White Castle, LA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Fordoche, LA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

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Showing results 21-40

All JobsHelp Desk Support JobsHelp Desk Support Jobs in Baton Rouge, LA

Help Desk Support information

See Baton Rouge, LA salary details

$12

$22

$32

How much do help desk support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for help desk support in Baton Rouge, LA is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.95 per hour, depending on experience, location, and employer.

What is help desk support?

Help Desk Support professionals are IT specialists who provide technical assistance and support to users experiencing issues with computer systems, software, or hardware. They typically respond to inquiries via phone, email, or chat, and help troubleshoot and resolve technical problems. Their responsibilities may include diagnosing issues, guiding users through solutions, and escalating more complex problems to higher-level IT staff. Help Desk Support is essential for maintaining smooth technology operations in organizations and ensuring user satisfaction.

Is help desk support a good career?

Help desk support is a viable career option for those interested in IT and customer service, offering opportunities to develop technical skills, troubleshoot hardware and software issues, and obtain certifications like CompTIA A+. The role often provides entry-level pathways into the IT field and can lead to advanced positions such as network administrator or systems analyst.

What are the most common challenges faced by help desk support professionals, and how can they effectively handle them?

Help Desk Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical skill levels. To handle these challenges, it's important to prioritize tickets based on urgency, use available knowledge bases and documentation for problem-solving, and practice clear, patient communication. Developing strong organizational skills and a collaborative approach with IT colleagues also helps streamline issue resolution and enhances the overall support experience.

What is the difference between Help Desk Support vs Technical Support Specialist?

AspectHelp Desk SupportTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelp desk, call centers, remote supportTechnical troubleshooting, remote or on-site
Employer & IndustryIT service providers, corporate IT departmentsHardware/software vendors, IT departments
Common Search/ComparisonHelp Desk Support vs Technical Support Specialist

Help Desk Support primarily handles initial user issues, providing basic troubleshooting via phone or remote access. Technical Support Specialists often handle more complex technical problems, including hardware and software troubleshooting. While both roles require similar certifications and work in IT environments, Technical Support Specialists typically deal with advanced technical issues and may require additional technical skills.

What are the key skills and qualifications needed to thrive as a help desk support specialist, and why are they important?

To thrive as a Help Desk Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and customer service, often supported by a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively address user issues and maintain positive interactions. These skills are crucial for resolving technical problems quickly, ensuring user satisfaction, and keeping organizational IT systems running smoothly.

What qualifications do I need for help desk support?

Help desk support roles typically require a high school diploma or equivalent, with many employers preferring some post-secondary education or certifications in IT. Strong communication skills, basic knowledge of computer hardware and software, and familiarity with ticketing systems are important, and certifications like CompTIA A+ can enhance job prospects.
What are the most commonly searched types of Help Desk Support jobs in Baton Rouge, LA? The most popular types of Help Desk Support jobs in Baton Rouge, LA are:
What are popular job titles related to Help Desk Support jobs in Baton Rouge, LA? For Help Desk Support jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Help Desk Support jobs in Baton Rouge, LA look for? The top searched job categories for Help Desk Support jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Help Desk Support jobs? Cities near Baton Rouge, LA with the most Help Desk Support job openings:
Help Desk Support jobs near you
Infographic showing various Help Desk Support job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $46,239 per year, or $22.2 per hour.

Technical Support Specialist

Booth & Associates LLC

Baton Rouge, LA • On-site

Full-time

Posted 20 days ago

Job description

Description:

Occupational Summary: As a Technical Support Specialist, you will serve as one of the primary points of contact for all things IT at Booth & Associates’ six offices. You will be responsible for installation, integration, maintenance, troubleshooting, and upkeep of the software and systems that support our operations in each office. You will also work with the IT Manager to research solutions to IT issues that arise within the company. This position will be in-office.


Position duties include:

· Effectively work with technical and non-technical end-users to resolve software and hardware issues across multiple offices.

· Administer and support the latest versions of Windows and engineering software

· Provision and deploy workstations, user accounts, applications, and related IT resources for new and existing employees

· Support and contribute to a company-wide safety culture by following established safety standards, policies, and best practices, helping to ensure a safe environment for employees, clients, and the public.

· Manage IT inventory and coordinate repair of a variety of hardware (e.g. laptops, desktops, accessories, phones)

· Travel occasionally to company offices to provide onsite technical support, equipment deployment, and project assistance as needed.

· Understand networking fundamentals and be our onsite hands for core networking issues (switching, routing, WiFi access points, etc)

· Communicate professionally with employees and clients in person, over the phone, and remotely to diagnose and resolve technical issues.

· Actively update, maintain and monitor all aspects of computer networks

· Organize and file documentation pertaining to warranties and instructional guides for computer hardware

· Create SOPs for both IT team and employee use for actions, processes, etc.

· Assist management in creating training materials pertaining to computer troubleshooting and usage

· Effectively communicate technical concepts to technical and non-technical end-users.

· The above statements describe the general nature and level of work being performed by individuals assigned to this position. This list is not intended to be an exhaustive list of all responsibilities and duties required of personnel.


Minimum Qualifications:

· Associate degree in Computer Science, Information Technology, Information Security, Networking or any other related field.

· 2 years of applicable experience required

· Time-management skills and the ability to establish reasonable and attainable deadlines for resolutions

· Familiarity with help desk software’s such as EasyVista and Samange is a plus

· Knowledge of remote access desktop programs and how to use them

· Ability to communicate efficiently with employees to learn more about tickets by asking questions and engaging in conversations

· Experience supporting Windows server environments either through work experience, classwork, or home projects.

· Self-starter that can operate independently, but also collaborate with colleagues across multiple offices


Preferred Skills / Nice to Have:

· Experience supporting engineering software such as Autodesk AutoCAD, Civil 3D, Bentley products, Bluebeam, ETAP, and EMTP.

· Experience with PowerShell scripting for automation and systems administration.

· Experience administering Microsoft 365 services, including SharePoint, Azure Active Directory, Teams, etc.

· Understanding of cybersecurity best practices, including MFA, endpoint protection, and vulnerability remediation.

· CompTIA A+, Network+, Security+, Microsoft AZ-900, Microsoft SC-900, or other relevant industry certifications.

Requirements: