Clinton, MS · On-site
$17.25 - $23.50/hr
Provide advanced technical troubleshooting and analysis methods to assist Tier I personnel solve ... 2+ years customer support/help desk experience. Strong communication, interpersonal, and ...
Clinton, MS · On-site
$17.25 - $23.50/hr
Provide advanced technical troubleshooting and analysis methods to assist Tier I personnel solve ... 2+ years customer support/help desk experience. Strong communication, interpersonal, and ...
Dallas, TX · On-site
$20.25 - $27.75/hr
... tier support or development teams, ensuring clear documentation and communication of ... with help desk ticketing systems and remote support tools. • Candidates with a short notice ...
Dallas, TX · On-site
$20.25 - $27.75/hr
... tier support or development teams, ensuring clear documentation and communication of ... with help desk ticketing systems and remote support tools. • Candidates with a short notice ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is ...
Annapolis Junction, MD · On-site
$65K - $86K/yr
We are looking for a talented and passionate Help Desk Specialist 0 who would support one of our ... Help Desk support as defined by first response/Tier 1 support. Work with a small team providing ...
Quick apply
Annapolis Junction, MD · On-site
$65K - $86K/yr
We are looking for a talented and passionate Help Desk Specialist 0 who would support one of our ... Help Desk support as defined by first response/Tier 1 support. Work with a small team providing ...
Annapolis, MD · On-site
$65K - $86K/yr
We are looking for a talented and passionate Help Desk Specialist 0 who would support one of our ... Help Desk support as defined by first response/Tier 1 support. Work with a small team providing ...
Annapolis, MD · On-site
$65K - $86K/yr
We are looking for a talented and passionate Help Desk Specialist 0 who would support one of our ... Help Desk support as defined by first response/Tier 1 support. Work with a small team providing ...
Big Rapids, MI · On-site
$65K - $80K/hr
Help Desk Support Specialist Reports to: IT Support Supervisor Location: Battle Creek, MI The Help ... We design and produce lightweight, durable components for leading OEMs and Tier-1 suppliers, with ...
Big Rapids, MI · On-site
$65K - $80K/hr
Help Desk Support Specialist Reports to: IT Support Supervisor Location: Battle Creek, MI The Help ... We design and produce lightweight, durable components for leading OEMs and Tier-1 suppliers, with ...
Suffolk, VA · On-site
$30 - $35/hr
The Help Desk Support Technician is responsible for providing basic technical support for JEDD personnel. The JEDD is an integral part of the Joint Staff J7 and is responsible for shaping military ...
Quick apply
Suffolk, VA · On-site
$30 - $35/hr
The Help Desk Support Technician is responsible for providing basic technical support for JEDD personnel. The JEDD is an integral part of the Joint Staff J7 and is responsible for shaping military ...
Aurora, CO · On-site
$30 - $44/hr
This role directly supports national defense missions by delivering real-time troubleshooting, issue resolution, analytics, and operational support to users across the NEXUS platform.
Aurora, CO · On-site
$30 - $44/hr
This role directly supports national defense missions by delivering real-time troubleshooting, issue resolution, analytics, and operational support to users across the NEXUS platform.
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is ...
Golden, CO · On-site
$20.75 - $28/hr
Job Summary : eCom Solutions Inc is seeking a Help Desk Support I to provide technical assistance ... next Tier • Install, make changes and repair computer hardware and software • Monitor and ...
Golden, CO · On-site
$20.75 - $28/hr
Job Summary : eCom Solutions Inc is seeking a Help Desk Support I to provide technical assistance ... next Tier • Install, make changes and repair computer hardware and software • Monitor and ...
Rome, NY · On-site
$18 - $21/hr
Rome Health is seeking a Help Desk Support Specialist. The hours for this role will be 8:00 a.m ... May require 0-1 year of general work experience. Technical acumen required.A high school diploma or ...
Quick apply
Rome, NY · On-site
$18 - $21/hr
Rome Health is seeking a Help Desk Support Specialist. The hours for this role will be 8:00 a.m ... May require 0-1 year of general work experience. Technical acumen required.A high school diploma or ...
Rome Health is seeking a Help Desk Support Specialist. The hours for this role will be 8:00 a.m ... May require 0-1 year of general work experience. Technical acumen required. A high school diploma ...
Rome Health is seeking a Help Desk Support Specialist. The hours for this role will be 8:00 a.m ... May require 0-1 year of general work experience. Technical acumen required. A high school diploma ...
$20.25 - $27.50/hr
Help Desk Support Duration: 6 month (may extend) Location: Columbia Heights, MN Responsibilites: Perform diagnostics on PC hardware failures and resolve any problems with software applications Work ...
$20.25 - $27.50/hr
Help Desk Support Duration: 6 month (may extend) Location: Columbia Heights, MN Responsibilites: Perform diagnostics on PC hardware failures and resolve any problems with software applications Work ...
Rome, NY · On-site
$18 - $21/hr
Rome Health is seeking a Help Desk Support Specialist. The hours for this role will be 8:00 a.m ... May require 0-1 year of general work experience. Technical acumen required. A high school diploma ...
Rome, NY · On-site
$18 - $21/hr
Rome Health is seeking a Help Desk Support Specialist. The hours for this role will be 8:00 a.m ... May require 0-1 year of general work experience. Technical acumen required. A high school diploma ...
Suffolk, VA · On-site
$30 - $35/hr
The Help Desk Support Technician is responsible for providing basic technical support for JEDD personnel. The JEDD is an integral part of the Joint Staff J7 and is responsible for shaping military ...
Suffolk, VA · On-site
$30 - $35/hr
The Help Desk Support Technician is responsible for providing basic technical support for JEDD personnel. The JEDD is an integral part of the Joint Staff J7 and is responsible for shaping military ...
Tampa, FL · On-site
$19 - $25.50/hr
We are currently seeking an IT Help Desk II Technician to provide Tier 2 support for the 6th Medical Group (6 MDG) at MacDill AFB. This role serves as an escalation point for complex issues ...
Tampa, FL · On-site
$19 - $25.50/hr
We are currently seeking an IT Help Desk II Technician to provide Tier 2 support for the 6th Medical Group (6 MDG) at MacDill AFB. This role serves as an escalation point for complex issues ...
Queens, NY · On-site
$30.22 - $32.97/hr
Advanced Tier 2 Support: Serve as the primary escalation point for help desk tickets conducting in-depth analysis and advanced troubleshooting to resolve issues that require a higher level of ...
Queens, NY · On-site
$30.22 - $32.97/hr
Advanced Tier 2 Support: Serve as the primary escalation point for help desk tickets conducting in-depth analysis and advanced troubleshooting to resolve issues that require a higher level of ...
Suffolk, VA · On-site
$30 - $35/hr
The Help Desk Support Technician is responsible for providing basic technical support for JEDD personnel. The JEDD is an integral part of the Joint Staff J7 and is responsible for shaping military ...
Suffolk, VA · On-site
$30 - $35/hr
The Help Desk Support Technician is responsible for providing basic technical support for JEDD personnel. The JEDD is an integral part of the Joint Staff J7 and is responsible for shaping military ...
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
For Help Desk Support Tier 0 jobs, the most frequently searched job titles are:
Clinton, MS • On-site
$17.25 - $23.50/hr
Full-time
Re-posted 14 days ago
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Triage and resolve trouble tickets related to technical difficulties with various web-based applications.
Provide technical expertise to ensure applications meet business requirements.
Analyze current business processes and suggest improvements.
Be the liaison between the end user and production support/IT teams, reporting any problems, updating and closing of open issues from Trouble Ticket systems, and participating in the testing of new enhancements to ensure they meet end user expectations.
Verify with the end user that the issue has been resolved and update trouble tickets and Chatter Posts accordingly.
Monitor #Help Chatter Posts to ensure all posts are closed out quickly.
Actively contribute to ongoing process improvement via ISO Process.
Perform other duties or special projects as assigned.
Ability to complete multiple simultaneous projects in a timely manner.
Provide advanced technical troubleshooting and analysis methods to assist Tier I personnel solve basic technical problems.
Confirm the validity of the reported problems and seek known solutions related to these more complex issues.
Provide monthly tip sheets to top volume branches and training department to improve training.
Bachelor's degree from a four-year college or university preferred.
2+ years customer support/help desk experience.
Strong communication, interpersonal, and analytical skills
Ability and desire to provide excellent customer-service to internal and external customers
Working knowledge of MS operating systems and applications.
Ability to work independently in a dynamic environment.
Telecommunications experience desired.
Paul Dubey
Technical Recruiter
Integrated Resources, Inc
IT REHAB CLINICAL NURSING
Inc. 5000 - 2007, 2008, 2009, 2010, 2011, 2012 & 2013 (7th Year)
Certified MBE I GSA - Schedule 66 I GSA - Schedule 621I I GSA - Schedule 70
(Direct) 732-549-5302 (Tel) 732-549-2030 x208 (F) 732-549-5549
Sourced by ZipRecruiter
Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.
Recruiting and staffing services
51 - 200 Employees
Edison, NJ, US
1996
