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Help Desk Support Remedy Jobs (NOW HIRING)

Assetsoft

Yardi Help Desk Support

Dallas, TX · On-site

$20.25 - $27.75/hr

Yardi Help Desk Support About Assetsoft: Assetsoft is a global technology consulting firm specializing in innovative software development, business process optimization, systems integration, and ...

Arete Technologies, Inc.

Help Desk Support

Coralville, IA · On-site

$18.75 - $25.50/hr

Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides ...

InterSources Inc

Help Desk Support Technician

Jackson, MS · On-site

$17.50 - $23.50/hr

The Help Desk Support Technician will focus on providing IT support to customers, including troubleshooting and assisting with software and hardware issues. Responsibilities : • Providing all ...

Rome Health

Help Desk Support Specialist

Rome, NY · On-site

$18 - $21/hr

The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...

Integrated Resources INC

Help Desk Support

Clinton, MS · On-site

$17.25 - $23.50/hr

Qualifications Bachelor's degree from a four-year college or university preferred. 2+ years customer support/help desk experience. Strong communication, interpersonal, and analytical skills Ability ...

Infojini Inc

Help Desk Support

Lakewood, CO · On-site

$20 - $27/hr

Tier I & II Support - Provides Tier 1 and Tier II support for a wide range of service offerings ... Share information and ideas, communicate constructively about issues and problems, and help to ...

Crowdstaffing

Help Desk Support

Denver, CO · On-site

$20.50 - $27.75/hr

... CA Service Desk, and Mainframe. Due to the importance of this position, it is expected that a person supporting IAM has basic troubleshooting skills with networking and computer systems, can ...

MV Transportation

Help Desk Support

Kent, WA

$37.80 - $40.95/hr

MV Transportation is seeking a SEATTLE-Help Desk Support . This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. This position is responsible for ...

Prescient Edge

Help Desk Support Engineer

Doral, FL · On-site

Job Title Help Desk Support Engineer Location Doral, FL 33122 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Associate Degree Travel Security Clearance Required ...

MV Transportation

Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

Responsibilities MV Transportation is seeking a SEATTLE-Help Desk Support This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. This position is ...

Robert Half

Help Desk Support Analyst

Jacksonville, FL · On-site

$18.21 - $21.09/hr

We are looking for a Help Desk Support Analyst to join a team in Jacksonville, Florida in a contract-to-permanent capacity. This position is ideal for someone who combines hands-on technical support ...

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Help Desk Support Remedy information

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How much do help desk support remedy jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for help desk support remedy in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

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For Help Desk Support Remedy jobs, the most frequently searched job titles are:

Infographic showing various Help Desk Support Remedy job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Technician (HDI)

Montgomery, AL • On-site

Zigabyte Corporation
IT Services • 51 - 200 employees
Learn more about Zigabyte Corporationexternal

$15.50 - $21/hr

Full-time

Re-posted 19 days ago

Job description

Job Summary:

The Field Assistance Services (FAS) team is located at Gunter AFB, Alabama. It is a high-ops tempo support service desk responsible for providing 24/7/365 help desk support for a multitude of Air Force systems and serves as the initial contact for reporting technical issues for field users worldwide. FAS Team members will be expected to support 24-hour operations.

Responsibilities:

  • Provide help desk support for all supported applications via phone/email.
  • Troubleshoot/diagnose customer technical issues using all available resources
  • Collect necessary information from customers to effectively escalate unresolved issues if needed.
  • Thorough documentation within Remedy Ticket Management System.
  • Provide Cradle-to-Grave follow-through on tickets ensuring attention to detail.
  • Maintain current knowledge of relevant technologies.
  • Additional responsibilities as assigned by management.

Required Skills/Abilities:

  • Four + years providing effective customer service or help desk support to external customers.
  • Current Comptia Security+ (IAT Level II Training) Certification
  • Experience in providing advanced technical support and troubleshooting complex network, desktop and/or systems hardware and software.
  • Excellent communication and problem-solving/trouble shooting skills.
  • Willing to work overtime, holidays, and weekends when necessary.
  • Must be a U.S. Citizen and be able to obtain and maintain a Secret-Level clearance.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent time management skills and attention to detail.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Strong analytical and problem-solving skills.

Desired Skills/Experience:

  • Associate degree preferred, or the equivalent combination of education, technical certifications, training, or work experience.
  • Two + years experience using/supporting one or more of the below systems:
    • Business and Enterprise System Product Innovation (BESPIN) applications
    • Cargo Movement Operations System (CMOS)
    • Logistics Module (LOGMOD)
    • Integrated Maintenance Data System (IMDS)
    • Air University/Digital Air University

Minimum Education:

  • At least four years related experience in customer service required.
  • Current Comptia Security+ (IAT Level II Training) Certification

Job Stipulations:

  • Must be able to work any shift - this is a 24/7/365 helpdesk
  • Must be able to obtain and keep a secret level clearance

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.


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