Washington, DC · On-site
$23.25 - $31.75/hr
... desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy. 2.At least Two years' experience in desktop/laptop troubleshooting and Mainframe ...
Washington, DC · On-site
$23.25 - $31.75/hr
... desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy. 2.At least Two years' experience in desktop/laptop troubleshooting and Mainframe ...
Durham, NC · On-site
$19 - $21/hr
The Help Desk Support Technician will work in a Call Center environment, providing detailed call ... Ticketing system knowledge/experience (ServiceNow, Remedy or any other ticketing system)
Durham, NC · On-site
$19 - $21/hr
The Help Desk Support Technician will work in a Call Center environment, providing detailed call ... Ticketing system knowledge/experience (ServiceNow, Remedy or any other ticketing system)
Secaucus, NJ · On-site
$20.75 - $28.50/hr
They are seeking a Help Desk Support professional to provide first tier support for IT related issues, maintain application expertise, and ensure timely resolution of customer calls. Responsibilities ...
Secaucus, NJ · On-site
$20.75 - $28.50/hr
They are seeking a Help Desk Support professional to provide first tier support for IT related issues, maintain application expertise, and ensure timely resolution of customer calls. Responsibilities ...
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Oklahoma City, OK · On-site
$50K - $60K/yr
Job Summary We are seeking a dynamic Help Desk Support Specialist to join our team and provide exceptional technical support to our clients. You MUST HAVE 3 years minimum of Federal government ...
New
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Oklahoma City, OK · On-site
$50K - $60K/yr
Job Summary We are seeking a dynamic Help Desk Support Specialist to join our team and provide exceptional technical support to our clients. You MUST HAVE 3 years minimum of Federal government ...
New
DecisionPoint seeks a Help Desk Support Service Specialist - Intermediate to provide onsite ... Experience with AESD, Remedy, ServiceNow, or equivalent ticketing systems. * Experience supporting ...
DecisionPoint seeks a Help Desk Support Service Specialist - Intermediate to provide onsite ... Experience with AESD, Remedy, ServiceNow, or equivalent ticketing systems. * Experience supporting ...
Dallas, TX · On-site
$19.75 - $26.75/hr
... Support. Answer Service Desk/Help Desk calls Working service tickets Other Technical duties as assigned Qualifications Skills/Experience: Demonstrated Problem-Solving and solution development skills ...
Dallas, TX · On-site
$19.75 - $26.75/hr
... Support. Answer Service Desk/Help Desk calls Working service tickets Other Technical duties as assigned Qualifications Skills/Experience: Demonstrated Problem-Solving and solution development skills ...
This help desk performs Tier 1 - 3 requirements and supports an estimated 2,500 customers. This work will be performed 100% on-client site on a prescribed RDO schedule. The Help Desk Support ...
This help desk performs Tier 1 - 3 requirements and supports an estimated 2,500 customers. This work will be performed 100% on-client site on a prescribed RDO schedule. The Help Desk Support ...
Newark, NJ · On-site
$21.50 - $29.25/hr
Responsibilities : • Primary responsibility is user support and customer service. Providing technical assistance via e-mail, phone, help desk ticketing system and in-person; • Basic ...
Newark, NJ · On-site
$21.50 - $29.25/hr
Responsibilities : • Primary responsibility is user support and customer service. Providing technical assistance via e-mail, phone, help desk ticketing system and in-person; • Basic ...
This help desk performs Tier 1 - 3 requirements and supports an estimated 2,500 customers. This work will be performed 100% on-client site on a prescribed RDO schedule. The Help Desk Support ...
This help desk performs Tier 1 - 3 requirements and supports an estimated 2,500 customers. This work will be performed 100% on-client site on a prescribed RDO schedule. The Help Desk Support ...
This help desk performs Tier 1 - 3 requirements and supports an estimated 2,500 customers. This work will be performed 100% on-client site on a prescribed RDO schedule. The Help Desk Support ...
Quick apply
This help desk performs Tier 1 - 3 requirements and supports an estimated 2,500 customers. This work will be performed 100% on-client site on a prescribed RDO schedule. The Help Desk Support ...
Secaucus, NJ · On-site
$20.75 - $28.50/hr
Act as lead in these disciplines and provide support to level one Service Desk staff. Proactively work with 2nd tier groups for these disciplines to identify new problem trends and work through ...
Secaucus, NJ · On-site
$20.75 - $28.50/hr
Act as lead in these disciplines and provide support to level one Service Desk staff. Proactively work with 2nd tier groups for these disciplines to identify new problem trends and work through ...
Rome, NY · On-site
$18 - $21/hr
The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...
Rome, NY · On-site
$18 - $21/hr
The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...
Clearwater, FL · On-site
$18.50 - $25/hr
Help Desk Support Technician Join our dynamic IT support team as a Help Desk Support Technician, where you will play a vital role in providing first-line technical assistance to our users. This ...
New
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Clearwater, FL · On-site
$18.50 - $25/hr
Help Desk Support Technician Join our dynamic IT support team as a Help Desk Support Technician, where you will play a vital role in providing first-line technical assistance to our users. This ...
New
Montgomery, AL · On-site
$15.50 - $21/hr
It is a high-ops tempo support service desk responsible for providing 24/7/365 help desk support ... Thorough documentation within Remedy Ticket Management System. * Provide Cradle-to-Grave follow ...
Quick apply
Montgomery, AL · On-site
$15.50 - $21/hr
It is a high-ops tempo support service desk responsible for providing 24/7/365 help desk support ... Thorough documentation within Remedy Ticket Management System. * Provide Cradle-to-Grave follow ...
Boston, MA · On-site
A healthcare-focused investment organization in Waltham, MA is seeking an IT Help Desk Support Specialist to join their team and provide hands-on technical support in a professional corporate ...
Boston, MA · On-site
A healthcare-focused investment organization in Waltham, MA is seeking an IT Help Desk Support Specialist to join their team and provide hands-on technical support in a professional corporate ...
Boston, MA · On-site
A healthcare-focused investment organization in Waltham, MA is seeking an IT Help Desk Support Specialist to join their team and provide hands-on technical support in a professional corporate ...
Boston, MA · On-site
A healthcare-focused investment organization in Waltham, MA is seeking an IT Help Desk Support Specialist to join their team and provide hands-on technical support in a professional corporate ...
Montgomery, AL · On-site
$15.50 - $21/hr
It is a high-ops tempo support service desk responsible for providing 24/7/365 help desk support ... Thorough documentation within Remedy Ticket Management System. * Provide Cradle-to-Grave follow ...
Montgomery, AL · On-site
$15.50 - $21/hr
It is a high-ops tempo support service desk responsible for providing 24/7/365 help desk support ... Thorough documentation within Remedy Ticket Management System. * Provide Cradle-to-Grave follow ...
The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...
The Help Desk Support Tech Specialist resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and ...
Jackson, MS · On-site
$17.50 - $23.50/hr
They are seeking a Help Desk Support Technician to provide all levels of IT support to their customer base, focusing on desktop/laptop repair, troubleshooting, and support for O365 Applications.
Jackson, MS · On-site
$17.50 - $23.50/hr
They are seeking a Help Desk Support Technician to provide all levels of IT support to their customer base, focusing on desktop/laptop repair, troubleshooting, and support for O365 Applications.
Big Rapids, MI · On-site
$65K - $80K/hr
Help Desk Support Specialist Reports to: IT Support Supervisor Location: Battle Creek, MI The Help Desk Support Specialist is responsible for providing first-level technical support to employees at ...
Big Rapids, MI · On-site
$65K - $80K/hr
Help Desk Support Specialist Reports to: IT Support Supervisor Location: Battle Creek, MI The Help Desk Support Specialist is responsible for providing first-level technical support to employees at ...
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
For Help Desk Support Remedy jobs, the most frequently searched job titles are:
Washington, DC • On-site
$23.25 - $31.75/hr
Contractor
Re-posted 5 days ago
Provide help desk support by opening and maintaining help desk cases via CA Service Desk or BMC Remedy.
Troubleshoot desktop and laptop issues, and support Mainframe operations or monitoring.
Communicate with clients via phone and email, and document client issues clearly.
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Edison, NJ.
Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package
Title : 1st Shift Help Desk Analyst (Shift from 7am to 3.30pm)
Location: Washington, DC (locals only)
Duration: 12 months contract position
Client : Direct Client Job Description:
The contractor is required have:-
1.At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy.
2.At least Two years' experience in desktop/laptop troubleshooting and Mainframe monitoring or operations support.
3.Excellent written and oral communications are required as this position will interface with clients via phone and e-mail. Demonstrated ability to concisely summarize and document client issues is required.
4.At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft Outlook
5.Experience with Mainframe operations a plus including working knowledge and skill operating z/OS, JES2, VTAM, NetView, TSO, and the use of JCL to monitor and initialize Mainframe resources.
6.Strong Level 1 network and VPN diagnosis and troubleshooting skills.
7.Knowledge of BlackBerry enterprise server client administration and/or Blackberry or similar smart phone support.
8.Demonstrated analytical and problem solving skills.
9.Strong interpersonal and communication skills who can work with people at various levels of the organization.
Desired Skills: BS/BA in Information Systems, Computer Science or related field HIGHLY DESIRABLE
HDI or SDI Certification is PREFERABLE
Thanks & Regards,Anthony Vance
1.At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy.
2.At least Two years' experience in desktop/laptop troubleshooting and Mainframe monitoring or operations support.
3.Excellent written and oral communications are required as this position will interface with clients via phone and e-mail. Demonstrated ability to concisely summarize and document client issues is required.
4.At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft Outlook
5.Experience with Mainframe operations a plus including working knowledge and skill operating z/OS, JES2, VTAM, NetView, TSO, and the use of JCL to monitor and initialize Mainframe resources.
6.Strong Level 1 network and VPN diagnosis and troubleshooting skills.
7.Knowledge of BlackBerry enterprise server client administration and/or Blackberry or similar smart phone support.
8.Demonstrated analytical and problem solving skills.
9.Strong interpersonal and communication skills who can work with people at various levels of the organization.
All your information will be kept confidential according to EEO guidelines.
Sourced by ZipRecruiter
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Recruiting and staffing services
51 - 200 Employees
Columbia, MD, US
2006
